Bug: Audio starting late when hitting play on a song using Qobuz

[robbporto]

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Describe the bug When I’m using Qobuz and I have eqMac open and running, songs start playing but sometimes I can only hear audio after ~1s. This doesn’t happening if I use Qobuz without eqMac.

Steps to Reproduce

1. Open eqMac with EQ on;
2. Open Qobuz;
3. Set the quality as highest as possible on Qobuz;
4. Hit play on any song;
5. Go to another album and hit play there;
6. Repeat steps 4 and 6 until you’re able to reproduce the issue.

Expected behaviour I should listen to Qobuz normally, without having to worry about my songs being cut off at the beginning.

Setup information:

• Audio device used for playback: Audeze LCD-X
• Audio transmission interface: Schiit Magni 3 + Modi 3
• macOS Version: 14.6.1
• eqMac Version: I’ve tested and I was able to reproduce this bug on versions older than 1.8.7. This bug has been happening as early as September of 2023.

Additional information

• This problem seems to only happen when switching songs between albums. If I let an album play by its own, this problem doesn’t occur;
• It is somewhat hard to replicate this issue because this it appears to happen randomly. I, however, can replicate this issue consistently enough.

[robbporto]

Update: this seems to be only happening when changing between songs with different bitrates.

[ragauskl]

As mentioned in customer support chat, we currently can't test and don't have access to Qobuz, but I did some testing with Tidal and did not see the issue occur when switching between songs with different bitrates, so it could be a Qobuz specific issue. We'll look into this issue again when we can test it with Qobuz