search

bithumb-pro / bithumb.pro-official-api-docs

rest and websocket api doc
21 stars 26 forks source link

Can't create an API key #65

Open sad19 opened 3 years ago

sad19 commented 3 years ago

When asked to enter the verification code sent to my email, I enter it, but nothing happens. I have tried doing this 6 times on 2 browsers. On an iMac, OS 10.15.7, using Safari and Firefox. The online chat customer service agent was not able to solve the problem and sent me here. I also tried to do this on the app but get the attached message. Photo on 1-31-21 at 11 51 AM #2

chriscarlino commented 3 years ago

@sad19 @t0m1sacat I am having same issue.. Not receiving the email verification code to create the API. Submitted two tickets to customer support and was directed here... posted my issue and cant get anyone to respond. Has anyone gotten help with not receiving the email verification code?

chriscarlino commented 3 years ago

Support.. I have checked my trash folder every time. I have not received the email after multiple attempts. Even if I do get the API connected, will it pull all of my transaction history or will it only pull the last three months? I was trying to download history directly from the website to upload manually to my tax software but apparently Bithumb deletes transaction history after 3 months. Will connecting the API retrieve all of my historical trades?

@chriscarlinohttps://github.com/chriscarlino check your trash or ask the customer support change your email like gmail、outlook.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://github.com/bithumb-pro/bithumb.pro-official-api-docs/issues/65#issuecomment-961627654, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AWKZONSOX7OBRZ2R6G2PSS3UKNPZRANCNFSM4W3QV24A. Triage notifications on the go with GitHub Mobile for iOShttps://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Androidhttps://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.