Closed mikibunny99 closed 5 months ago
Hi @mikibunny99,
I just tried to reproduce the issue but the export process worked properly for me. In my case, I launched a fresh VM in AWS Cloud with Akeneo 7.0.49 and I created a test export profile
and exported the data later
As you can see, the data was exported correctly and I could download the csv file with the data. Please contact the Akeneo team to get more information about the issue you are running into.
Hi everyone I have the same Issue on AWS cloud - unfortunately it never worked on my fresh installation. doesn't matter what I do this blue button won't appear and it doesn't save any files (not even empty ones) in the tmp folder
That seems to be a specific issue of the app. As you can see, it worked properly for me in a fresh deployment. Please contact the Akeneo's support team to get more information about how to resolve it.
This Issue has been automatically marked as "stale" because it has not had recent activity (for 15 days). It will be closed if no further activity occurs. Thanks for the feedback.
I have the same issue, I just deployed the Bitnami VM Akeneo 7.0.50 and trying to export information it just do anything.
I have done the same on Virtualbox and VMware
Hi @mikibunny99,
I just tried to reproduce the issue but the export process worked properly for me. In my case, I launched a fresh VM in AWS Cloud with Akeneo 7.0.49 and I created a test export profile
and exported the data later
As you can see, the data was exported correctly and I could download the csv file with the data. Please contact the Akeneo team to get more information about the issue you are running into.
Did you try on VirtualBox or VMware? The mentioned issue is on those platforms.
Hi all,
We just reproduced the issue and found a solution, please follow these steps:
[Service]
Type=simple
ExecStart=/opt/bitnami/php/bin/php /opt/bitnami/akeneo/bin/console messenger:consume ui_job import_export_job data_maintenance_job --env=prod
Environment=PATH=/opt/bitnami/akeneo/bin:/opt/bitnami/apache/bin:/opt/bitnami/apache2/bin:/opt/bitnami/common/bin:/opt/bitnami/elasticsearch/bin:/opt/bitnami/gonit/bin:/opt/bitnami/java/bin:/opt/bitnami/mysql/bin:/opt/bitnami/node/bin:/opt/bitnami/php/bin:/opt/bitnami/php/sbin:/opt/bitnami/python/bin:/opt/bitnami/nami/bin:/opt/bitnami/akeneo/bin:/opt/bitnami/apache/bin:/opt/bitnami/apache2/bin:/opt/bitnami/common/bin:/opt/bitnami/elasticsearch/bin:/opt/bitnami/gonit/bin:/opt/bitnami/java/bin:/opt/bitnami/mysql/bin:/opt/bitnami/node/bin:/opt/bitnami/php/bin:/opt/bitnami/php/sbin:/opt/bitnami/python/bin:/opt/bitnami/nami/bin:/usr/local/bin:/usr/bin:/bin:/usr/local/games:/usr/games
User=daemon
Group=daemon
sudo systemctl daemon-reload
sudo service bitnami.akeneo restart
I did exactly what you posted and it does not worked for me.
I also manually installed Akeneo version 7.050 over Ubuntu 22.04 and it has the same problem.
Now I understand what is happening. In the bitnami VM did not configured the "job queue daemon" https://docs.akeneo.com/master/install_pim/manual/daemon_queue.html
Hi @chavezdf,
That daemon is the service you edited in the /etc/systemd/system/bitnami.akeneo.service file. I just followed my steps in a Bitnami Akeneo VM (latest version) and everything worked as expected. Please ensure you follow all steps and that the bitnami.akeneo service is up and running
sudo systemctl bitnami.akeneo status
This Issue has been automatically marked as "stale" because it has not had recent activity (for 15 days). It will be closed if no further activity occurs. Thanks for the feedback.
Due to the lack of activity in the last 5 days since it was marked as "stale", we proceed to close this Issue. Do not hesitate to reopen it later if necessary.
Platform
Virtual Machine
bndiagnostic ID know more about bndiagnostic ID
180d25d2-a9e7-9752-849a-1eff6503аса8
bndiagnostic output
[Connectivity] Server ports 22, 80 and/or 443 are not publicly accessible. Please check the following guide to open server ports for remote access: https://docs.bitnami.com/general/faq/administration/use-firewall/
bndiagnostic was not useful. Could you please tell us why?
This is clean start of the image
Describe your issue as much as you can
Since version 7.0.10 the import and export functionality is broken. I have tried with two computers both on VM VirtualBox and VMware Workstaton. Anything pririor to this version is working fine. I have accees to web interface, so connectivity issue from bndiagnostic output is not related.![akeneo-export](https://github.com/bitnami/vms/assets/157379878/328c6611-80d1-4825-b6e7-251ea7e48b50)