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Bitnami wordpress Apache not starting at all #1381

Closed bbtanou closed 6 months ago

bbtanou commented 6 months ago

Platform

AWS

bndiagnostic ID know more about bndiagnostic ID

3db247f2-9f6e-558d-431d-88f8354c2849

bndiagnostic output

✓ Resources: No issues found ? Connectivity: Found possible issues ✓ Mariadb: No issues found ✓ Processes: No issues found ✓ Wordpress: No issues found ? Apache: Found possible issues ✓ Php: No issues found

bndiagnostic was not useful. Could you please tell us why?

I think it has been useful to pointing out where the problem seem to be.

Describe your issue as much as you can

Hi, I hope you're all fine. Thanks for the support. In fact, my configuration was all good, and the site was running well until yesterday. I was in the process of making some configurations for a new site, and I don't know if I touched something that went wrong. The WordPress site crashed, and all the services wouldn't start anymore. I made some permission changes to see if I could fix the issue since apache/logs/error_log was pointing to permission problems that even bndiagnostic seems to validate, but no success. Here, for example, is the output of bndiagnostic: [Mon Jan 22 16:59:20.750830 2024] [proxy_fcgi:error] [pid 1181050:tid 140706542774016] [client **ip_address**:12042] AH01079: failed to make connection to backend: httpd-UDS [Mon Jan 22 16:59:21.230020 2024] [proxy:error] [pid 1181050:tid 140706525988608] (13)Permission denied: AH02454: FCGI: attempt to connect to Unix domain socket /opt/bitnami/php/var/run/www.sock (www-fpm:8000) failed [Mon Jan 22 16:59:21.230049 2024] [proxy_fcgi:error] [pid 1181050:tid 140706525988608] [client **ip_address**:12043] AH01079: failed to make connection to backend: httpd-UDS, referer: https://www.infpguinee.com/ Thank you for any support you can provide.

mdhont commented 6 months ago

The following guide shows how you can set the correct permissions:

https://docs.bitnami.com/aws/apps/wordpress/administration/understand-file-permissions/

Don't forget to restart Apache afterwards:

/opt/bitnami/ctlscript.sh restart apache
bbtanou commented 6 months ago

Hi mdhont. Thank you very much for the support. After following all the instructions there and ran the command below /opt/bitnami/ctlscript.sh restart apache

i got the error below

Cannot find any running daemon to contact. If it is running, make sure you are pointing to the right pid file (/var/run/gonit.pid).

bbtanou commented 6 months ago

Hi mdhont. I've been able to start apache and php-fpm but unable to start mariadb.

Cannot find any running daemon to contact. If it is running, make sure you are pointing to the right pid file (/var/run/gonit.pid). the error above seem to be fixed although manually by going to this directory /opt/bitnami/gonit/bin and starting it .

After a while running to docs trying to figure out some solutions am still short.

I need some help please. It's my first time using bitnami stack and still learning to get along with it.

mdhont commented 6 months ago

Can you try starting it in the following way:

sudo /opt/bitnami/scripts/mariadb/start.sh
bbtanou commented 6 months ago

mariadb 17:16:36.38 ERROR ==> mariadb did not start

Hi mdhont. Thank you for the time really. Above is the result of that command

bbtanou commented 6 months ago

Hi. I solved it by changing the ownership of these files -rw-rw---- 1 mysql mysql 5855 Jan 25 05:15 mariadb/logs/mysqld.log -rw-rw---- 1 mysql mysql 6 Jan 25 05:15 mysqld.pid srwxrwxrwx 1 mysql mysql 0 Jan 25 05:15 mysql.sock Thank you so much.