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LIghtSail/ wordpress cert update issue #1392

Closed bobkleinberg closed 5 months ago

bobkleinberg commented 6 months ago

Platform

AWS

bndiagnostic ID know more about bndiagnostic ID

88b18448-547b-3627-a3bf-685b0a1064bf

bndiagnostic output

No response

bndiagnostic was not useful. Could you please tell us why?

didn't help me resolve issue

Describe your issue as much as you can

I am trying to update my cert with an additional DNS address... Went through process of using bncert-tool, but got this error:

`https://acme-v02.api.letsencrypt.org/acme/revoke-cert :: urn:ietf:params:acme:error:unauthorized :: unable to revoke :: requester does not control all names in cert with serial "042960ea38b1d4f470668251ead4ba27aac9"

Please check our documentation and support forums, we'll be happy to help!

I used the email I thought was correct, but don't seem to have rights to fix the cert... pls advise.

bobkleinberg commented 6 months ago

More info... We had jerseystem.org and www.jerseystem.org as DNS addresses on the cert and were working to add mta-sys.jerseystem.org to the cert. bncert-tool did validate the new sub-domain, and I answer the next questions regarding forwarding as I had before.... After confirming the list of steps.... it churned and then gave me the error above. Not sure how to address this... is this something on the cert / bncert-tool side or is it a DNS access error?

github-actions[bot] commented 5 months ago

This Issue has been automatically marked as "stale" because it has not had recent activity (for 15 days). It will be closed if no further activity occurs. Thanks for the feedback.

github-actions[bot] commented 5 months ago

Due to the lack of activity in the last 5 days since it was marked as "stale", we proceed to close this Issue. Do not hesitate to reopen it later if necessary.