[Redmine] sending mail connection refused

[paincoder]

Describe your issue as much as you can

Dear bitnami/redmine

We are encoutnering email notification. Kindly see the below configuration settings and error details. Please help it is urgent issue. Thank you so much for help.

Error Details: I, [2024-03-06T06:53:55.816076 #2613202] INFO -- : [5a51388d-9828-49f7-b599-fc914fd54814] [ActiveJob] [ActionMailer::MailDeliveryJob] [74c2cdcb-3a63-4cd1-8708-85fee7f95d69] Rendered mailer/issue_edit.text.erb within layouts/mailer (Duration: 14.3ms | Allocations: 7463) I, [2024-03-06T06:53:55.816211 #2613202] INFO -- : [5a51388d-9828-49f7-b599-fc914fd54814] [ActiveJob] [ActionMailer::MailDeliveryJob] [74c2cdcb-3a63-4cd1-8708-85fee7f95d69] Rendered layout layouts/mailer.text.erb (Duration: 14.4ms | Allocations: 7505) I, [2024-03-06T06:53:55.819341 #2613202] INFO -- : [5a51388d-9828-49f7-b599-fc914fd54814] [ActiveJob] [ActionMailer::MailDeliveryJob] [74c2cdcb-3a63-4cd1-8708-85fee7f95d69] Rendered mailer/issue_edit.html.erb within layouts/mailer (Duration: 2.6ms | Allocations: 1537) I, [2024-03-06T06:53:55.819814 #2613202] INFO -- : [5a51388d-9828-49f7-b599-fc914fd54814] [ActiveJob] [ActionMailer::MailDeliveryJob] [74c2cdcb-3a63-4cd1-8708-85fee7f95d69] Rendered layout layouts/mailer.html.erb (Duration: 3.1ms | Allocations: 2009) E, [2024-03-06T06:53:55.828124 #2613202] ERROR -- : [5a51388d-9828-49f7-b599-fc914fd54814] [ActiveJob] [ActionMailer::MailDeliveryJob] [74c2cdcb-3a63-4cd1-8708-85fee7f95d69] Email delivery error: Connection refused - connect(2) for 127.0.0.1:25 I, [2024-03-06T06:53:55.828254 #2613202] INFO -- : [5a51388d-9828-49f7-b599-fc914fd54814] [ActiveJob] [ActionMailer::MailDeliveryJob] [74c2cdcb-3a63-4cd1-8708-85fee7f95d69] Performed ActionMailer::MailDeliveryJob (Job ID: 74c2cdcb-3a63-4cd1-8708-85fee7f95d69) from Inline(mailers) in 34.57ms I, [2024-03-06T06:53:55.828501 #2613202] INFO -- : [5a51388d-9828-49f7-b599-fc914fd54814] [ActiveJob] Enqueued ActionMailer::MailDeliveryJob (Job ID: 74c2cdcb-3a63-4cd1-8708-85fee7f95d69) to Inline(mailers) with arguments: "Mailer", "issue_edit", "deliver_now", {:args=>[#<GlobalID:0x00007fd8d07bdd50 @uri=#<URI::GID gid://redmine-app/User/167>>, #<GlobalID:0x00007fd8d07bd760 @uri=#<URI::GID gid://redmine-app/Journal/110360>>]}

Thansk & Regards, Ye

[mdhont]

Did you follow this guide:

https://docs.bitnami.com/virtual-machine/apps/redmine/configuration/configure-smtp/

[paincoder]

Did you follow this guide:

https://docs.bitnami.com/virtual-machine/apps/redmine/configuration/configure-smtp/

I've tried as above guide link. But it still doesn't work.

I tried the below setting as well. It could not be help. May I ask could it be network related issue?

Thanks & Regards Ye

[mdhont]

Did you configure the domain and https?

[paincoder]

Hi @mdhont,

I will check and get back to you.

Thanks & Regards, Ye

[paincoder]

Hi @mdhont

Yes, we configured https and domain (under opt/bitnami/redmine/config/configuration.yml) already.

Thanks & Regards, Ye

[mdhont]

Could you try using port 587 as mentioned in the guide?

[paincoder]

Could you try using port 587 as mentioned in the guide?

Hi mdhont,

We are not using gmail smtp. Our mail server port is 25.

Thanks & Regards, Ye

[mdhont]

Is port 25 accesible?

telnet localhost 25

[paincoder]

Is port 25 accesible?

telnet localhost 25

Email is still issue:

for localhost

for email server

Please check. Thanks

[paincoder]

Please close this case. Finally Email notification works. We found typo in config file. lol

[github-actions[bot]]

This Issue has been automatically marked as "stale" because it has not had recent activity (for 15 days). It will be closed if no further activity occurs. Thanks for the feedback.

[github-actions[bot]]

Due to the lack of activity in the last 5 days since it was marked as "stale", we proceed to close this Issue. Do not hesitate to reopen it later if necessary.