[WordPress] white screen of death

bmilioli commented 5 months ago

Platform

AWS

bndiagnostic ID know more about bndiagnostic ID

6afc1af5-4904-061f-6691-3f4e769202c9

bndiagnostic output

? Mysql: Found possible issues
? Apache: Found possible issues
✓ Processes: No issues found
? Resources: Found possible issues
✓ Php: No issues found
✓ Connectivity: No issues found

[Mysql]

Some files don't have the expected permissions. Please check the following guide:

https://docs.bitnami.com/general/how-to/troubleshoot-permission-issues/

[Apache]

bndiagnostic was not useful. Could you please tell us why?

withe screen of death .

Describe your issue as much as you can

I am getting the withe screen of death . How can I fix it?

jotamartos commented 5 months ago

Hi @bmilioli,

I can see many errors in the Apache's log file, the tool warned you about them. Did you take a look?

[Mon Apr 15 17:24:36.824814 2024] [proxy_fcgi:error] [pid 27137:tid 139871171618560] [client 185.231.154.40:39626] AH01071: Got error 'PHP message: PHP Notice:  Undefined index: HTTP_X_FORWARDED_PROTO in /opt/bitnami/apps/wordpress/htdocs/wp-config.php on line 103'
...
[Mon Apr 15 20:27:23.208679 2024] [proxy_fcgi:error] [pid 28225:tid 139870936704768] [client 79.124.59.254:60006] AH01071: Got error 'PHP message: PHP Notice:  Undefined index: host in /opt/bitnami/apps/wordpress/htdocs/wp-includes/canonical.php on line 714PHP message: PHP Notice:  Undefined index: host in /opt/bitnami/apps/wordpress/htdocs/wp-includes/canonical.php on line 715PHP message: PHP Notice:  Undefined index: host in /opt/bitnami/apps/wordpress/htdocs/wp-includes/canonical.php on line 725PHP message: PHP Notice:  Undefined index: host in /opt/bitnami/apps/wordpress/htdocs/wp-includes/canonical.php on line 728'
[Mon Apr 15 20:49:37.925720 2024] [autoindex:error] [pid 28225:tid 139870743672576] [client 34.106.61.185:48158] AH01276: Cannot serve directory /opt/bitnami/apps/wordpress/htdocs/wp-includes/widgets/: No matching DirectoryIndex (index.html,index.php) found, and server-generated directory index forbidden by Options  directive, referer: DOMAIN.co

I do not know the changes you implemented recently, but you should review these errors. I suggest you check the WordPress' forums to get more information about the issues.

github-actions[bot] commented 5 months ago

This Issue has been automatically marked as "stale" because it has not had recent activity (for 15 days). It will be closed if no further activity occurs. Thanks for the feedback.

github-actions[bot] commented 4 months ago

Due to the lack of activity in the last 5 days since it was marked as "stale", we proceed to close this Issue. Do not hesitate to reopen it later if necessary.

bitnami / vms