Bitnami Wordpress GCP CE - Updated SSL cert and now access to website is down and redirect to 127.0.0.1

[mcampos009]

Platform

Google Cloud Platform

bndiagnostic ID know more about bndiagnostic ID

26d7f5f8-e9d9-bbe6-b68f-39bd3cba637c

bndiagnostic output

[Apache]

Found recent error or warning messages in the Apache error log.

[Fri Apr 19 00:19:32.955696 2024] [proxy_fcgi:error] [pid 2948779:tid 
140234507384576] [client **ip_address**:54277] AH01071: Got error 'PHP message: 
PHP Notice: PHP Request Startup: file created in the system's temporary 
directory in Unknown on line 0', referer: 
https://104.196.37.98/wp-admin/post.php?post=565&action=edit
Press [Enter] to continue:
 [Fri Apr 19 01:08:47.108718 2024] [authz_core:error] [pid 1136:tid 
140411566995200] [client **ip_address**:44692] AH01630: client denied by server 
configuration: /opt/bitnami/apache/cgi-bin
 [Fri Apr 19 01:48:18.316348 2024] [authz_core:error] [pid 2293:tid 
140461729638144] [client **ip_address**:51308] AH01630: client denied by server 
configuration: /opt/bitnami/apache/cgi-bin

Please check the following guide to troubleshoot server issues:

https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-erro rs-apache/

[Resources]

Your instance has little available RAM memory.

 total used free shared buff/cache available Mem: 978 536 81 53 360 227 Swap: 
634 75 558

You could try to increase your instance's memory. Please check your cloud provider's documentation for more information.

Press [Enter] to continue: [Connectivity]

Server ports 22, 80 and/or 443 are not publicly accessible. Please check the following guide to open server ports for remote access:

bndiagnostic was not useful. Could you please tell us why?

it was but the suggestions did not work

Describe your issue as much as you can

Website was working perfect and went to update the SSL cert with Bntool. It was successful then all of a sudden the website was down and when i try and connect, the browser immediately goes to 127.0.0.1. No other changes were made to DNS or VM.

[mcampos009]

Hey @gongomgra Would you be able to assist me on this? It's a pretty serious issue that I'd love to get some help on.

Thank you!

[gongomgra]

Hi @mcampos009,

Thanks for using Bitnami. I have just visited your website and everything looks fine: HTTP to HTTPS redirection worked, and the SSL certificate was issued by Let's Encrypt. Did you manage to fix your issue?

[github-actions[bot]]

This Issue has been automatically marked as "stale" because it has not had recent activity (for 15 days). It will be closed if no further activity occurs. Thanks for the feedback.

[github-actions[bot]]

Due to the lack of activity in the last 5 days since it was marked as "stale", we proceed to close this Issue. Do not hesitate to reopen it later if necessary.