Bitnami Google Cloud not working after changing CPU from e2 Micro to N2

Lance-NZ commented 2 months ago

Platform

Google Cloud Platform

bndiagnostic ID know more about bndiagnostic ID

b9ad84b6-d27a-c6ca-bdc3-1a8094878d80

bndiagnostic output

[Nginx]

Press [Enter] to continue: Found recent error or warning messages in the Nginx error log.

2024/04/22 05:27:40 [error] 794#794: *1 FastCGI sent in stderr: "PHP message: 
PHP Notice:  PHP Request Startup: file created in the system's temporary 
directory in Unknown on line 0" while reading response header from upstream, 
client: **ip_address**, server: _, request: "POST /wp-admin/async-upload.php 
HTTP/1.1", upstream: "fastcgi://unix:/opt/bitnami/php/var/run/www.sock:", host: 
"34.87.203.225", referrer: "http://34.87.203.225/wp-admin/upload.php"

2024/04/22 05:29:17 [error] 794#794: *16 recv() failed (104: Connection reset by 
peer) while reading response header from upstream, client: **ip_address**, 
server: _, request: "POST /wp-admin/async-upload.php HTTP/1.1", upstream: 
"fastcgi://unix:/opt/bitnami/php/var/run/www.sock:", host: "34.87.203.225", 
referrer: "http://34.87.203.225/wp-admin/upload.php"

2024/04/22 08:13:03 [error] 3698#3698: open() "/opt/bitnami/nginx/tmp/nginx.pid" 
failed (2: No such file or directory)

bndiagnostic was not useful. Could you please tell us why?

Not sure what to do with this info, lol

Describe your issue as much as you can

I changed Cpu from e2 Micro to N2 have I also put in a DNS PTR, I have removed the PTR and I did try to change the cpu back to e2 micro but that hasn't worked, I also did increase disk space becuase it was running out of storage.

Any help would be appreciate I'm not developer, just trying to avoid having to redo everything lol.

Cheers

Lance-NZ commented 2 months ago

Update I just got an email about my plugins updating automatically for the site but its a different IP address? my instance still says it has the same internal and external IP?

Lance-NZ commented 2 months ago

Have edited sudo nano /etc/hosts, I must have done it wrong site still not up.

gongomgra commented 2 months ago

Hi @Lance-NZ,

Thanks for using Bitnami. These are the only errors I see in your bndiagnostic bundle.

2024/04/22 05:29:17 [error] 794#794: *16 recv() failed (104: Connection reset by peer) while reading response header from upstream, client: CLIENT_IP, server: _, request: "POST /wp-admin/async-upload.php HTTP/1.1", upstream: "fastcgi://unix:/opt/bitnami/php/var/run/www.sock:", host: "YOUR_IP", referrer: "http://YOUR_IP/wp-admin/upload.php"
2024/04/22 08:13:03 [notice] 3698#3698: signal process started
2024/04/22 08:13:03 [error] 3698#3698: open() "/opt/bitnami/nginx/tmp/nginx.pid" failed (2: No such file or directory)

I think your server is taking so long to process the requests. Can you try to restart the services?

sudo /opt/bitnami/ctlscript.sh restart

These issues may be related to your plugins or the custom theme you have installed. We recommend you to disable all plugins using the wp-cli too, and then restart the services again. If you get access to the website after that, then it means that one of the plugins are breaking your website

wp deactivate --all

Regarding the /etc/hosts file, I'm not sure of which changes you did, but in principle it shouldn't be needed to edit that file.

github-actions[bot] commented 1 month ago

This Issue has been automatically marked as "stale" because it has not had recent activity (for 15 days). It will be closed if no further activity occurs. Thanks for the feedback.

github-actions[bot] commented 1 month ago

Due to the lack of activity in the last 5 days since it was marked as "stale", we proceed to close this Issue. Do not hesitate to reopen it later if necessary.

bitnami / vms