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[EJBCA] Server returned 500 when accessing "Add End Entity" #1552

Closed david-bojnansky closed 3 days ago

david-bojnansky commented 1 month ago

Platform

Virtual Machine

bndiagnostic ID know more about bndiagnostic ID

x

bndiagnostic output

✓ Mariadb: No issues found
? Connectivity: Found possible issues
? Resources: Found possible issues
✓ Processes: No issues found

[Connectivity]

Server ports 22, 80 and/or 443 are not publicly accessible. Please check the following guide to open server ports for remote access:

https://docs.bitnami.com/general/faq/administration/use-firewall/

[Resources]

Your instance has little available RAM memory.

 total used free shared buff/cache available Mem: 2971 1202 229 0 1707 1769
Press [Enter] to continue:
Swap: 0 0 0

You could try to increase your instance's memory. Please check your cloud provider's documentation for more information.

bndiagnostic was not useful. Could you please tell us why?

Not related with my problem

Describe your issue as much as you can

When accessing "Add End Entity" i got this error:

gs-20240531-111116

2024-05-31 09:11:08,107 ERROR [io.undertow.request] (default task-2) UT005023: Exception handling request to /ejbca/adminweb/ra/addendentity.jsp: org.apache.jasper.JasperException: java.lang.ClassNotFoundException: org.apache.jsp.ra.addendentity_jsp at io.undertow.jsp@2.0.11.Final//org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:172) at io.undertow.jsp@2.0.11.Final//org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:370) at io.undertow.jsp@2.0.11.Final//org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:403) at io.undertow.jsp@2.0.11.Final//org.apache.jasper.servlet.JspServlet.service(JspServlet.java:347) at javax.servlet.api@2.0.0.Final//javax.servlet.http.HttpServlet.service(HttpServlet.java:590) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.ServletHandler.handleRequest(ServletHandler.java:74) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:129) at io.opentracing.contrib.opentracing-jaxrs2//io.opentracing.contrib.jaxrs2.server.SpanFinishingFilter.doFilter(SpanFinishingFilter.java:52) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) at deployment.ejbca.ear.adminweb.war//org.ejbca.ui.web.admin.NoCacheFilter.doFilter(NoCacheFilter.java:68) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) at deployment.ejbca.ear//org.owasp.filters.ContentSecurityPolicyFilter.doFilter(ContentSecurityPolicyFilter.java:137) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) at deployment.ejbca.ear.adminweb.war//org.ejbca.ui.web.admin.ProxiedAuthenticationFilter.doFilter(ProxiedAuthenticationFilter.java:104) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) at deployment.ejbca.ear.adminweb.war//org.owasp.csrfguard.CsrfGuardFilter.handleSession(CsrfGuardFilter.java:101) at deployment.ejbca.ear.adminweb.war//org.owasp.csrfguard.CsrfGuardFilter.doFilter(CsrfGuardFilter.java:91) at deployment.ejbca.ear.adminweb.war//org.owasp.csrfguard.CsrfGuardFilter.doFilter(CsrfGuardFilter.java:63) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) at deployment.ejbca.ear.adminweb.war//org.ejbca.util.owaspcsrfguard.EncodingFilter.doFilter(EncodingFilter.java:78) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.core.ManagedFilter.doFilter(ManagedFilter.java:61) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.FilterHandler$FilterChainImpl.doFilter(FilterHandler.java:131) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.FilterHandler.handleRequest(FilterHandler.java:84) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.security.ServletSecurityRoleHandler.handleRequest(ServletSecurityRoleHandler.java:62) at io.undertow.jsp@2.0.11.Final//io.undertow.jsp.JspFileHandler.handleRequest(JspFileHandler.java:32) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.ServletChain$1.handleRequest(ServletChain.java:68) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.ServletDispatchingHandler.handleRequest(ServletDispatchingHandler.java:36) at org.wildfly.security.elytron-web.undertow-server@1.10.1.Final//org.wildfly.elytron.web.undertow.server.ElytronRunAsHandler.lambda$handleRequest$1(ElytronRunAsHandler.java:68) at org.wildfly.security.elytron-base@1.19.1.Final//org.wildfly.security.auth.server.FlexibleIdentityAssociation.runAsFunctionEx(FlexibleIdentityAssociation.java:103) at org.wildfly.security.elytron-base@1.19.1.Final//org.wildfly.security.auth.server.Scoped.runAsFunctionEx(Scoped.java:161) at org.wildfly.security.elytron-base@1.19.1.Final//org.wildfly.security.auth.server.Scoped.runAs(Scoped.java:73) at org.wildfly.security.elytron-web.undertow-server@1.10.1.Final//org.wildfly.elytron.web.undertow.server.ElytronRunAsHandler.handleRequest(ElytronRunAsHandler.java:67) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.RedirectDirHandler.handleRequest(RedirectDirHandler.java:68) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.security.SSLInformationAssociationHandler.handleRequest(SSLInformationAssociationHandler.java:117) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.security.ServletAuthenticationCallHandler.handleRequest(ServletAuthenticationCallHandler.java:57) at io.undertow.core@2.2.19.Final//io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.core@2.2.19.Final//io.undertow.security.handlers.AuthenticationConstraintHandler.handleRequest(AuthenticationConstraintHandler.java:53) at io.undertow.core@2.2.19.Final//io.undertow.security.handlers.AbstractConfidentialityHandler.handleRequest(AbstractConfidentialityHandler.java:46) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.security.ServletConfidentialityConstraintHandler.handleRequest(ServletConfidentialityConstraintHandler.java:64) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.security.ServletSecurityConstraintHandler.handleRequest(ServletSecurityConstraintHandler.java:59) at io.undertow.core@2.2.19.Final//io.undertow.security.handlers.AbstractSecurityContextAssociationHandler.handleRequest(AbstractSecurityContextAssociationHandler.java:43) at org.wildfly.security.elytron-web.undertow-server-servlet@1.10.1.Final//org.wildfly.elytron.web.undertow.server.servlet.CleanUpHandler.handleRequest(CleanUpHandler.java:38) at io.undertow.core@2.2.19.Final//io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at org.wildfly.extension.undertow@26.1.3.Final//org.wildfly.extension.undertow.security.jacc.JACCContextIdHandler.handleRequest(JACCContextIdHandler.java:61) at io.undertow.core@2.2.19.Final//io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at org.wildfly.extension.undertow@26.1.3.Final//org.wildfly.extension.undertow.deployment.GlobalRequestControllerHandler.handleRequest(GlobalRequestControllerHandler.java:68) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.SendErrorPageHandler.handleRequest(SendErrorPageHandler.java:52) at io.undertow.core@2.2.19.Final//io.undertow.server.handlers.PredicateHandler.handleRequest(PredicateHandler.java:43) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.ServletInitialHandler.handleFirstRequest(ServletInitialHandler.java:275) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.ServletInitialHandler.access$100(ServletInitialHandler.java:79) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:134) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.ServletInitialHandler$2.call(ServletInitialHandler.java:131) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.core.ServletRequestContextThreadSetupAction$1.call(ServletRequestContextThreadSetupAction.java:48) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.core.ContextClassLoaderSetupAction$1.call(ContextClassLoaderSetupAction.java:43) at org.wildfly.extension.undertow@26.1.3.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1544) at org.wildfly.extension.undertow@26.1.3.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1544) at org.wildfly.extension.undertow@26.1.3.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1544) at org.wildfly.extension.undertow@26.1.3.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1544) at org.wildfly.extension.undertow@26.1.3.Final//org.wildfly.extension.undertow.deployment.UndertowDeploymentInfoService$UndertowThreadSetupAction.lambda$create$0(UndertowDeploymentInfoService.java:1544) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.ServletInitialHandler.dispatchRequest(ServletInitialHandler.java:255) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.ServletInitialHandler.access$000(ServletInitialHandler.java:79) at io.undertow.servlet@2.2.19.Final//io.undertow.servlet.handlers.ServletInitialHandler$1.handleRequest(ServletInitialHandler.java:100) at io.undertow.core@2.2.19.Final//io.undertow.server.Connectors.executeRootHandler(Connectors.java:387) at io.undertow.core@2.2.19.Final//io.undertow.server.HttpServerExchange$1.run(HttpServerExchange.java:852) at org.jboss.threads@2.4.0.Final//org.jboss.threads.ContextClassLoaderSavingRunnable.run(ContextClassLoaderSavingRunnable.java:35) at org.jboss.threads@2.4.0.Final//org.jboss.threads.EnhancedQueueExecutor.safeRun(EnhancedQueueExecutor.java:1990) at org.jboss.threads@2.4.0.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.doRunTask(EnhancedQueueExecutor.java:1486) at org.jboss.threads@2.4.0.Final//org.jboss.threads.EnhancedQueueExecutor$ThreadBody.run(EnhancedQueueExecutor.java:1377) at org.jboss.xnio@3.8.7.Final//org.xnio.XnioWorker$WorkerThreadFactory$1$1.run(XnioWorker.java:1282) at java.base/java.lang.Thread.run(Thread.java:829) Caused by: java.lang.ClassNotFoundException: org.apache.jsp.ra.addendentity_jsp at io.undertow.jsp@2.0.11.Final//org.apache.jasper.servlet.JasperLoader$1.run(JasperLoader.java:157) at io.undertow.jsp@2.0.11.Final//org.apache.jasper.servlet.JasperLoader$1.run(JasperLoader.java:145) at java.base/java.security.AccessController.doPrivileged(Native Method) at io.undertow.jsp@2.0.11.Final//org.apache.jasper.servlet.JasperLoader.findClass(JasperLoader.java:144) at io.undertow.jsp@2.0.11.Final//org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:138) at io.undertow.jsp@2.0.11.Final//org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:72) at org.wildfly.extension.undertow@26.1.3.Final//org.wildfly.extension.undertow.deployment.UndertowJSPInstanceManager.newInstance(UndertowJSPInstanceManager.java:59) at io.undertow.jsp@2.0.11.Final//org.apache.jasper.servlet.JspServletWrapper.getServlet(JspServletWrapper.java:167) ... 74 more

BTW: Is it right that when I access the base URL I got error 404?

gs-20240531-111504

jotamartos commented 4 weeks ago

There was a similar ticket here, could you please take a look at it?

https://github.com/bitnami/vms/issues/1195

As we mentioned in the ticket, you can also use the /opt/bitnami/ejbca/bin/ejbca.sh script to work with the solution.

vincent9874 commented 3 weeks ago

Hello! Did your query solved?

Best Regards, vincent9874 castlife disney com

david-bojnansky commented 3 weeks ago

@jotamartos Thanks, already I started using a feature Enroll - Make New Request which seems like a secondary option. Your option with script ejbca.sh seems as another option too. Anyway, is it possible to fix it? Everything works great except this page. I can use ejbca.sh for sure, but it is just a flaw of beauty... I just wanted to point out that there is an error so maybe in the next release it could be fixed if possible...

jotamartos commented 3 weeks ago

The error you mentioned above is an app-related error while loading one of the classes

2024-05-31 09:11:08,107 ERROR [io.undertow.request] (default task-2) UT005023: Exception handling request to /ejbca/adminweb/ra/addendentity.jsp: org.apache.jasper.JasperException: java.lang.ClassNotFoundException: org.apache.jsp.ra.addendentity_jsp

I suggest you contact the EJBCA's developers to get more information about the error or check the app's documentation to confirm you are following the right steps to achieve what you want.

github-actions[bot] commented 1 week ago

This Issue has been automatically marked as "stale" because it has not had recent activity (for 15 days). It will be closed if no further activity occurs. Thanks for the feedback.

github-actions[bot] commented 3 days ago

Due to the lack of activity in the last 5 days since it was marked as "stale", we proceed to close this Issue. Do not hesitate to reopen it later if necessary.