[WordPress] Apache service fails to start after configuring SSL certificates with Let's Encrypt on Google Cloud

[jpaguirrech]

Platform

Google Cloud Platform

bndiagnostic ID know more about bndiagnostic ID

d89560a4-9ba6-32b7-7e59-d89243ddf005

bndiagnostic output

===== Begin of bndiagnostic tool output =====

Action '-t -f /opt/bitnami/apache2/conf/httpd.conf' failed. The Apache error log may have more information.

? Processes: Found possible issues
? Connectivity: Found possible issues
✓ Wordpress: No issues found
✓ Mariadb: No issues found
✓ Php: No issues found
✓ Resources: No issues found
? Apache: Found possible issues

[Processes]

One or more component's processes are not running:

apache not running

You can try to restart the process with the following command: Press [Enter] to continue:

$ sudo /opt/bitnami/ctlscript.sh start COMPONENT_NAME

[Connectivity]

Server ports 22, 80 and/or 443 are not publicly accessible. Please check the following guide to open server ports for remote access:

https://docs.bitnami.com/general/faq/administration/use-firewall/

[Apache]

Found recent error or warning messages in the Apache error log.

[Wed Jun 12 02:11:36.658194 2024] [proxy_fcgi:error] [pid 2511:tid 
140188831360704] [client **ip_address**:50717] AH01071: Got error 'PHP message: 
PHP Notice:  PHP Request Startup: file created in the system's temporary 
directory in Unknown on line 0', referer: 
https://35.199.119.232/wp-admin/post.php?post=8&action=elementor

[Wed Jun 12 02:12:18.777287 2024] [proxy_fcgi:error] [pid 2027:tid 
140187682182848] [client **ip_address**:50723] AH01071: Got error 'PHP message: 
PHP Notice:  PHP Request Startup: file created in the system's temporary 
Press [Enter] to continue:
directory in Unknown on line 0', referer: 
https://35.199.119.232/wp-admin/post.php?post=8&action=elementor

[Wed Jun 12 02:13:19.282954 2024] [proxy_fcgi:error] [pid 2027:tid 
140188990822080] [client **ip_address**:50758] AH01071: Got error 'PHP message: 
PHP Notice:  PHP Request Startup: file created in the system's temporary 
directory in Unknown on line 0', referer: 
https://35.199.119.232/wp-admin/post.php?post=8&action=elementor

Please check the following guide to troubleshoot server issues:

https://docs.bitnami.com/general/apps/wordpress/troubleshooting/debug-erro rs-apache/

The Apache configuration has errors:

apache2: Syntax error on line 113 of /opt/bitnami/apache2/conf/httpd.conf: 
module log_config_module is built-in and can't be loaded

Please check the configuration.

System Apache is running: Press [Enter] to continue:

www-data   13980  0.0  0.0   3408   172 ?        Ss   02:35   0:00 
/usr/bin/htcacheclean -d 120 -p /var/cache/apache2/mod_cache_disk -l 300M -n
root       14829  0.0  0.5  14488 10216 ?        Ss   02:42   0:00 
/usr/sbin/apache2 -k graceful

If Bitnami Apache isn't starting this is the most likely cause. Please run the following command to stop it:

===== End of bndiagnostic tool output =====

bndiagnostic was not useful. Could you please tell us why?

the suggested guides are not related to my specific problem.

Describe your issue as much as you can

I am facing an issue with the Apache service on my Bitnami WordPress instance running on Google Cloud Platform. When attempting to restart the Apache service, I receive the following error message:

Job for bitnami.apache.service failed because the control process exited with error code. See "systemctl status bitnami.apache.service" and "journalctl -xeu bitnami.apache.service" for details. Upon checking the system logs, I see the following:

sudo journalctl -xeu bitnami.apache.service ░░ ░░ An ExecStart= process belonging to unit bitnami.apache.service has exited. ░░ ░░ The process' exit code is 'exited' and its exit status is 1. Jun 12 02:52:59 micasa-propia-vm systemd[1]: bitnami.apache.service: Failed with result 'exit-code'. ░░ Subject: Unit failed ░░ Defined-By: systemd ░░ Support: https://www.debian.org/support ░░ ░░ The unit bitnami.apache.service has entered the 'failed' state with result 'exit-code'. Jun 12 02:52:59 micasa-propia-vm systemd[1]: Failed to start bitnami.apache.service - Bitnami service for Apache HTTP Server. The apachectl configtest command returns Syntax OK, suggesting there are no syntax errors in the configuration files. I have also tried disabling the SSL module and restarting Apache, but the issue persists.

Here are some additional details about my configuration:

SSL Configuration File (/etc/apache2/sites-available/000-default-le-ssl.conf):

ServerAdmin webmaster@localhost DocumentRoot /var/www/html ErrorLog ${APACHE_LOG_DIR}/error.log CustomLog ${APACHE_LOG_DIR}/access.log combined ServerName micasapropia.co Include /etc/letsencrypt/options-ssl-apache.conf ServerAlias www.micasapropia.co SSLCertificateFile /etc/letsencrypt/live/micasapropia.co/fullchain.pem SSLCertificateKeyFile /etc/letsencrypt/live/micasapropia.co/privkey.pem

SSL Certificate Permissions:

sudo ls -l /etc/letsencrypt/live/micasapropia.co/ total 4 lrwxrwxrwx 1 root root 39 Jun 12 02:42 cert.pem -> ../../archive/micasapropia.co/cert1.pem lrwxrwxrwx 1 root root 40 Jun 12 02:42 chain.pem -> ../../archive/micasapropia.co/chain1.pem lrwxrwxrwx 1 root root 44 Jun 12 02:42 fullchain.pem -> ../../archive/micasapropia.co/fullchain1.pem lrwxrwxrwx 1 root root 42 Jun 12 02:42 privkey.pem -> ../../archive/micasapropia.co/privkey1.pem -rw-r--r-- 1 root root 692 Jun 12 02:42 README The bndiagnostic tool has found possible issues, but the suggested guides are not related to my specific problem.

I would appreciate any assistance in resolving this issue.

[jotamartos]

The tool mentioned this

The Apache configuration has errors:

apache2: Syntax error on line 113 of /opt/bitnami/apache2/conf/httpd.conf: module log_config_module is built-in and can't be loaded

Did you take a look at the Apache's configuration and disabled that module?

[monixca345]

Thanks for this i will figure out more on this. indigocard