[Wordpress] - mariadb did not start

[carbonnb]

Platform

AWS

bndiagnostic ID know more about bndiagnostic ID

7849f526-7fbf-9daf-3ba4-6e9c5dc0f331

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No response

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Describe your issue as much as you can

I was notified that my website was down, and couldn't get it to start back up.

using /opt/bitnami$ systemctl status bitnami.service I got: ● bitnami.service - LSB: bitnami init script Loaded: loaded (/etc/init.d/bitnami; enabled; vendor preset: enabled) Active: failed (Result: exit-code) since Fri 2022-12-23 15:17:30 UTC; 31s ago Process: 1507 ExecStart=/etc/init.d/bitnami start (code=exited, status=1/FAILURE) Tasks: 11 (limit: 557) Memory: 106.3M CGroup: /system.slice/bitnami.service ├─645 php-fpm: master process (/opt/bitnami/php/etc/php-fpm.conf) ├─649 php-fpm: pool www ├─650 php-fpm: pool www ├─651 php-fpm: pool www ├─652 php-fpm: pool www ├─653 php-fpm: pool www ├─654 php-fpm: pool www ├─655 php-fpm: pool www ├─656 php-fpm: pool www ├─657 php-fpm: pool www └─658 php-fpm: pool www

Dec 23 15:17:30 ip-172-26-7-63 bitnami[1507]: mariadb 15:17:30.39 ERROR ==> mariadb did not start Dec 23 15:17:30 ip-172-26-7-63 bitnami[1507]: 2022-12-23T15:17:30.396Z - error: Unable to perform start operation Export start for mariadb failed with exit code 1 Dec 23 15:17:30 ip-172-26-7-63 bitnami[1507]: ## 2022-12-23 15:17:30+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/010_bitnami_agent_extra... Dec 23 15:17:30 ip-172-26-7-63 bitnami[1507]: ## 2022-12-23 15:17:30+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/020_bitnami_agent... Dec 23 15:17:30 ip-172-26-7-63 bitnami[1507]: ## 2022-12-23 15:17:30+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/030_update_welcome_file... Dec 23 15:17:30 ip-172-26-7-63 bitnami[1507]: ## 2022-12-23 15:17:30+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/040_bitnami_credentials_file... Dec 23 15:17:30 ip-172-26-7-63 bitnami[1507]: ## 2022-12-23 15:17:30+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/050_clean_metadata... Dec 23 15:17:30 ip-172-26-7-63 systemd[1]: bitnami.service: Control process exited, code=exited, status=1/FAILURE Dec 23 15:17:30 ip-172-26-7-63 systemd[1]: bitnami.service: Failed with result 'exit-code'. Dec 23 15:17:30 ip-172-26-7-63 systemd[1]: Failed to start LSB: bitnami init script.

and then journalctl -xe gave me Dec 23 15:17:30 ip-172-26-7-63 bitnami[1507]: mariadb 15:17:30.39 ERROR ==> mariadb did not start Dec 23 15:17:30 ip-172-26-7-63 bitnami[1507]: 2022-12-23T15:17:30.396Z - error: Unable to perform start operation Export start for mariadb failed with exit code 1 Dec 23 15:17:30 ip-172-26-7-63 bitnami[1507]: ## 2022-12-23 15:17:30+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/010_bitnami_agent_extra... Dec 23 15:17:30 ip-172-26-7-63 bitnami[1507]: ## 2022-12-23 15:17:30+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/020_bitnami_agent... Dec 23 15:17:30 ip-172-26-7-63 bitnami[1507]: ## 2022-12-23 15:17:30+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/030_update_welcome_file... Dec 23 15:17:30 ip-172-26-7-63 bitnami[1507]: ## 2022-12-23 15:17:30+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/040_bitnami_credentials_file... Dec 23 15:17:30 ip-172-26-7-63 bitnami[1507]: ## 2022-12-23 15:17:30+00:00 ## INFO ## Running /opt/bitnami/var/init/post-start/050_clean_metadata... Dec 23 15:17:30 ip-172-26-7-63 sudo[1498]: pam_unix(sudo:session): session closed for user root Dec 23 15:17:30 ip-172-26-7-63 systemd[1]: bitnami.service: Control process exited, code=exited, status=1/FAILURE -- Subject: Unit process exited -- Defined-By: systemd -- Support: https://www.debian.org/support -- -- An ExecStart= process belonging to unit bitnami.service has exited. -- -- The process' exit code is 'exited' and its exit status is 1. Dec 23 15:17:30 ip-172-26-7-63 systemd[1]: bitnami.service: Failed with result 'exit-code'. -- Subject: Unit failed -- Defined-By: systemd -- Support: https://www.debian.org/support -- -- The unit bitnami.service has entered the 'failed' state with result 'exit-code'. Dec 23 15:17:30 ip-172-26-7-63 systemd[1]: Failed to start LSB: bitnami init script. -- Subject: A start job for unit bitnami.service has failed -- Defined-By: systemd -- Support: https://www.debian.org/support -- -- A start job for unit bitnami.service has finished with a failure. -- -- The job identifier is 397 and the job result is failed. Dec 23 15:17:50 ip-172-26-7-63 dhclient[429]: XMT: Solicit on eth0, interval 119510ms. Dec 23 15:19:49 ip-172-26-7-63 dhclient[429]: XMT: Solicit on eth0, interval 121800ms. Dec 23 15:21:51 ip-172-26-7-63 dhclient[429]: XMT: Solicit on eth0, interval 131910ms. Dec 23 15:23:05 ip-172-26-7-63 crontab[1782]: (bitnami) LIST (bitnami) Dec 23 15:23:05 ip-172-26-7-63 crontab[1785]: (bitnami) LIST (bitnami) Dec 23 15:24:03 ip-172-26-7-63 dhclient[429]: XMT: Solicit on eth0, interval 120150ms. Dec 23 15:24:43 ip-172-26-7-63 dhclient[342]: DHCPREQUEST for 172.26.7.63 on eth0 to 172.26.0.1 port 67 Dec 23 15:24:43 ip-172-26-7-63 dhclient[342]: DHCPACK of 172.26.7.63 from 172.26.0.1 Dec 23 15:24:43 ip-172-26-7-63 dhclient[342]: bound to 172.26.7.63 -- renewal in 1464 seconds. Dec 23 15:24:46 ip-172-26-7-63 sshd[1902]: Did not receive identification string from 206.189.160.194 port 49600 Dec 23 15:26:03 ip-172-26-7-63 dhclient[429]: XMT: Solicit on eth0, interval 119650ms.

[carbonnb]

I should have also added that no changes have been made to the website in days. It just stopped working this morniing.

[carbonnb]

Restored a backup so closing the ticket.