Closed Jerom1302 closed 6 years ago
JDonadio
commented
6 years ago Hi @Jerom1302,
The 12 words (recovery phrase) is your private key. If for some reason your app is not available, you can use any other platform. To get access to your funds, you must import your private key, no create a new one.
Jerom1302
commented
6 years ago Hi, It is all difficult to me. I had a working phrase, let's say "ABC". Now I have an other, not working phrase, let's say "XYZ". Can I import the working phrase with the CoPay program?
Sincerely, Freddy Barbry.
Gamboster
commented
6 years ago Hello @Jerom1302, Yes you can import them using Copay. Try this: 1) Go to your copay app 2) Look at the Wallets card and click on "+" 3) Click on "Import wallet" 4) Write your old (working "ABC") phrase. 5) If your private key is correct. You should be able to Import your wallet with all your respective funds
Jerom1302
commented
6 years ago Hi,
Thanks for the clear explanation, but I get an error: “Wallet already in Copay”.
I don’t understand “5. If your private key is correct. You should be able to Import your wallet with all your respective funds”
Sincerely,
Freddy Barbry.
Van: Gabriel Masclef [mailto:notifications@github.com] Verzonden: maandag 4 september 2017 21:31 Aan: bitpay/copay CC: Jerom1302; Mention Onderwerp: Re: [bitpay/copay] phrase overwridden (#6690)
Hello @Jerom1302 https://github.com/jerom1302 , Yes you can import them using Copay. Try this:
Go to your copay app
Look at the Wallets card and click on "+"
Click on "Import wallet"
Write your old (working "ABC") phrase.
If your private key is correct. You should be able to Import your wallet with all your respective funds
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/bitpay/copay/issues/6690#issuecomment-327018767 , or mute the thread https://github.com/notifications/unsubscribe-auth/AeHJNpOjIY3GKARK4VbMt_z1-WKv5UqYks5sfE_4gaJpZM4PLK2S . https://github.com/notifications/beacon/AeHJNj6L4Jd9OHjDxBsH8wpIaKBPk6THks5sfE_4gaJpZM4PLK2S.gif
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Gamboster
commented
6 years ago but I get an error: “Wallet already in Copay”.
If you get that message, it is because your wallet has already been imported. So I assume that's the one you created recently without funds.
To get the wallet that does have funds, you have to write the 12 words of the old wallet, which did have funds. If you do not have a backup of this wallet, unfortunately you will not be able to recover the BTC in it.
I don’t understand “5. If your private key is correct. You should be able to Import your wallet with all your respective funds”
The 12 words (recovery phrase) is your private key. If you write them in the correct way, you must see your wallet with all your funds
Jerom1302
commented
6 years ago Hi,
The problem is: I have a new wallet ID.
When I go to view my new wallet ID, I see no BTC’s, see attachment.
Sincerely,
Freddy Barbry.
Van: Gabriel Masclef [mailto:notifications@github.com] Verzonden: maandag 4 september 2017 21:31 Aan: bitpay/copay CC: Jerom1302; Mention Onderwerp: Re: [bitpay/copay] phrase overwridden (#6690)
Hello @Jerom1302 https://github.com/jerom1302 , Yes you can import them using Copay. Try this:
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/bitpay/copay/issues/6690#issuecomment-327018767 , or mute the thread https://github.com/notifications/unsubscribe-auth/AeHJNpOjIY3GKARK4VbMt_z1-WKv5UqYks5sfE_4gaJpZM4PLK2S . https://github.com/notifications/beacon/AeHJNj6L4Jd9OHjDxBsH8wpIaKBPk6THks5sfE_4gaJpZM4PLK2S.gif
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Gamboster
commented
6 years ago When I go to view my new wallet ID, I see no BTC’s, see attachment.
That's because you don't have BTC in your new wallet.
To recover funds that you have in another wallet, you have to import that one with his corresponding 12 words. If you do not have a backup, then you won't see the funds.
Compare it with real life. If you have a wallet with $ 10 and you lose it, then you lose the $ 10.
If you buy a new wallet, you will not have those $ 10
To recover those $ 10, you must find your old wallet. (Now in bitcoin, to find your old wallet, you need the 12 words corresponding to that old wallet)
Jerom1302
commented
6 years ago Hi,
In the attachment you will see what happens when I start Copay.
Sincerely,
Freddy Barbry.
Van: Gabriel Masclef [mailto:notifications@github.com] Verzonden: dinsdag 5 september 2017 15:40 Aan: bitpay/copay CC: Jerom1302; Mention Onderwerp: Re: [bitpay/copay] phrase overwridden (#6690)
but I get an error: “Wallet already in Copay”. If you get that message, it is because your wallet has already been imported. So I assume that's the one you created recently without funds.
To get the wallet that does have funds, you have to write the 12 words of the old wallet, which did have funds. If you do not have a backup of this wallet, unfortunately you will not be able to recover the BTC in it.
I don’t understand “5. If your private key is correct. You should be able to Import your wallet with all your respective funds” The 12 words (recovery phrase) is your private key. If you write them in the correct way, you must see your wallet with all your funds
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/bitpay/copay/issues/6690#issuecomment-327178355 , or mute the thread https://github.com/notifications/unsubscribe-auth/AeHJNp9u_sf2IQmbHy9b9WWEbX8pboXmks5sfU9JgaJpZM4PLK2S . https://github.com/notifications/beacon/AeHJNqawfDfGoe2w20LqO9aXHXyC95XEks5sfU9JgaJpZM4PLK2S.gif
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Gamboster
commented
6 years ago Hello @Jerom1302 , you didn't attach anything...
Jerom1302
commented
6 years ago I’m sorry,
It is strange because the attachment “When I start Copy.doc” is on the email that I sent to you.
I will try to put it in the email:
===========================================================================
When I start Copay, I see this:
When I click on "Personal Wallet", I see this:
When I click the arrow beside "Received", I get this:
After a while, I have the error:
I hope this will show you what happened.
Sincerely,
Freddy Barbry.
Van: Gabriel Masclef [mailto:notifications@github.com] Verzonden: woensdag 6 september 2017 14:34 Aan: bitpay/copay CC: Jerom1302; Mention Onderwerp: Re: [bitpay/copay] phrase overwridden (#6690)
Hello @Jerom1302 https://github.com/jerom1302 , you didn't attach anything...
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/bitpay/copay/issues/6690#issuecomment-327468932 , or mute the thread https://github.com/notifications/unsubscribe-auth/AeHJNlZVncUL_Wh5a0jitCz6ladqDynJks5sfpEZgaJpZM4PLK2S . https://github.com/notifications/beacon/AeHJNjqvYFg2XC0XA4lnMK7pPZ8gDsUNks5sfpEZgaJpZM4PLK2S.gif
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JDonadio
commented
6 years ago @Jerom1302 try using the website instead of replies for your comments.
Jerom1302
commented
6 years ago Sorry to take your time. In the attachment you will see what happens when I start the Copay program on my desktop.
Sincerely, Freddy Barbry.
Jerom1302
commented
6 years ago Hi,
I put it on the website (I think).
How can I address it to somebody?
Van: Javier Donadío [mailto:notifications@github.com] Verzonden: woensdag 6 september 2017 18:53 Aan: bitpay/copay CC: Jerom1302; Mention Onderwerp: Re: [bitpay/copay] phrase overwridden (#6690)
@Jerom1302 https://github.com/jerom1302 try using the website instead of replies for your comments.
— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/bitpay/copay/issues/6690#issuecomment-327546305 , or mute the thread https://github.com/notifications/unsubscribe-auth/AeHJNqNJnQpYRRlC6Psnm_utMyRBgnZVks5sfs3VgaJpZM4PLK2S . https://github.com/notifications/beacon/AeHJNqQ6gcg2taiPqSP2Uo4kA7ZU-ABVks5sfs3VgaJpZM4PLK2S.gif
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Jerom1302
commented
6 years ago @JDonadio Sorry because closed and reopened the comment!
What have I to do now without closing the issue?
JDonadio
commented
6 years ago Go to settings > wallet > more options > transaction history > clear caché
What have I to do now without closing the issue?
Using the website, just hit comment instead of close and comment button
Jerom1302
commented
6 years ago I did what you proposed but I still have the same error. see the attachment.
Jerom1302
commented
6 years ago Hi,
I still have the problem.
Gamboster
commented
6 years ago That's because you never attached the photo properly. The attachment (.docx) has no picture.
Jerom1302
commented
6 years ago Clear cache doesnt work.docx I try again to attach the docx. I hope the pictures are now visible.
Gamboster
commented
6 years ago Please from a computer, Go to this link: https://github.com/bitpay/copay/issues/6690 then go to the end of the page and attach your file with this:
Jerom1302
commented
6 years ago Hi, It seems to be working! I can see the value of my bitcoins going down...
Jerom1302
commented
6 years ago Thanks a lot for your patience.
Hi,
Yesterday I wanted to view my wallet. Since it did'nt work on my old PC, I copied the message to my new PC. To see my wallet I had to make a new phrase. Now the Copay progam returns an error. Did I lose my Bitcoins?
Sincerely, Freddy Barbry.