bitpay / wallet

Bitpay Wallet (formerly Copay) is a secure Bitcoin and other crypto currencies wallet platform for both desktop and mobile devices.
http://bitpay.com/wallet
MIT License
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Copay #9687

Closed dcitrano closed 5 years ago

dcitrano commented 5 years ago

How do I get a hold of copay support? I sent a e mail to github and they they are not a part of copay

BGalliotti commented 5 years ago

Hello @dcitrano Thank you for reaching out to us.

What is the issue you are having?

We look forward to your response. Kind regards.

dcitrano commented 5 years ago

Ok I got a refund from a transfer that I did because I didn't have enough money to transfer and that was last week how long does that take to get back into my copay account? Also I did a transfer yesterday how long does that take? Thanks

On Mon, Apr 29, 2019, 1:54 PM BGalliotti notifications@github.com wrote:

Hello @dcitrano https://github.com/dcitrano Thank you for reaching out to us.

What is the issue you are having?

We look forward to your response. Kind regards.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/bitpay/copay/issues/9687#issuecomment-487700367, or mute the thread https://github.com/notifications/unsubscribe-auth/AL6JL4C6O35EEV4BQCT6YT3PS476TANCNFSM4HJDND7Q .

dcitrano commented 5 years ago

Is there a way you can look up my account? Sent from my Verizon, Samsung Galaxy smartphone

dcitrano commented 5 years ago

is anyone there?

On Mon, Apr 29, 2019 at 1:54 PM BGalliotti notifications@github.com wrote:

Hello @dcitrano https://github.com/dcitrano Thank you for reaching out to us.

What is the issue you are having?

We look forward to your response. Kind regards.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/bitpay/copay/issues/9687#issuecomment-487700367, or mute the thread https://github.com/notifications/unsubscribe-auth/AL6JL4C6O35EEV4BQCT6YT3PS476TANCNFSM4HJDND7Q .

BGalliotti commented 5 years ago

Hello @dcitrano Thank you for reaching out to us.

We apologize for the delay.

Ok I got a refund from a transfer that I did because I didn't have enough money to transfer and that was last week how long does that take to get back into my copay account? Also I did a transfer yesterday how long does that take? Thanks

Is there a way you can look up my account?

What you should do is check the transaction on the blockchain and see if it is confirmed or not. You can do it here pasting the address/transaction ID in the search field.

Regarding the confirmation time, it depends basically on the fees used in the transaction and the bitcoin network. Learn more about this here.

Please let us know if you have any additional questions. Kind regards.

dcitrano commented 5 years ago

i see 2 transactions does that mean its been refunded just waiting on it to get back to bit coin?

On Tue, Apr 30, 2019 at 2:10 PM BGalliotti notifications@github.com wrote:

Hello @dcitrano https://github.com/dcitrano Thank you for reaching out to us.

We apologize for the delay.

Ok I got a refund from a transfer that I did because I didn't have enough money to transfer and that was last week how long does that take to get back into my copay account? Also I did a transfer yesterday how long does that take? Thanks

Is there a way you can look up my account?

What you should do is check the transaction on the blockchain and see if it is confirmed or not. You can do it here https://insight.bitcore.io/ pasting the address/transaction ID in the search field.

Regarding the confirmation time, it depends basically on the fees used in the transaction and the bitcoin network. Learn more about this here https://github.com/bitpay/copay/issues/8803#issuecomment-398775441.

Please let us know if you have any additional questions. Kind regards.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/bitpay/copay/issues/9687#issuecomment-488077751, or mute the thread https://github.com/notifications/unsubscribe-auth/AL6JL4HM6BS47M4TVGBKAXDPTCKTPANCNFSM4HJDND7Q .

matiu commented 5 years ago

Hi. Please provide more context of the problem your are experienced and maybe some screenshot. What your were trying to do? What did you expected ? What actually happened?

Copay is a non custodial wallet. It is a software that manages your private keys.

On Tue, Apr 30, 2019, 4:36 PM dcitrano notifications@github.com wrote:

i see 2 transactions does that mean its been refunded just waiting on it to get back to bit coin?

On Tue, Apr 30, 2019 at 2:10 PM BGalliotti notifications@github.com wrote:

Hello @dcitrano https://github.com/dcitrano Thank you for reaching out to us.

We apologize for the delay.

Ok I got a refund from a transfer that I did because I didn't have enough money to transfer and that was last week how long does that take to get back into my copay account? Also I did a transfer yesterday how long does that take? Thanks

Is there a way you can look up my account?

What you should do is check the transaction on the blockchain and see if it is confirmed or not. You can do it here https://insight.bitcore.io/ pasting the address/transaction ID in the search field.

Regarding the confirmation time, it depends basically on the fees used in the transaction and the bitcoin network. Learn more about this here https://github.com/bitpay/copay/issues/8803#issuecomment-398775441.

Please let us know if you have any additional questions. Kind regards.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/bitpay/copay/issues/9687#issuecomment-488077751, or mute the thread < https://github.com/notifications/unsubscribe-auth/AL6JL4HM6BS47M4TVGBKAXDPTCKTPANCNFSM4HJDND7Q

.

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub https://github.com/bitpay/copay/issues/9687#issuecomment-488086316, or mute the thread https://github.com/notifications/unsubscribe-auth/AAAYEHF4R5724BQQCBBC6KLPTCNUJANCNFSM4HJDND7Q .

dcitrano commented 5 years ago

I got refund from mt4 broker I guess because I didn't have enough in my account they had to refund me instead to just canceling my transfer. I have not seen it back into my copay account yet and I think I did the transfer on the 24th. How long does it take to get my money back into my account? Sent from my Verizon, Samsung Galaxy smartphone -------- Original message --------From: Matias Alejo Garcia notifications@github.com Date: 5/1/19 8:28 AM (GMT-06:00) To: bitpay/copay copay@noreply.github.com Cc: dcitrano Citranoderek6@gmail.com, Mention mention@noreply.github.com Subject: Re: [bitpay/copay] Copay (#9687) Hi. Please provide more context of the problem your are experienced and

maybe some screenshot. What your were trying to do? What did you expected ?

What actually happened?

Copay is a non custodial wallet. It is a software that manages your private

keys.

On Tue, Apr 30, 2019, 4:36 PM dcitrano notifications@github.com wrote:

i see 2 transactions does that mean its been refunded just waiting on it to

get back to bit coin?

On Tue, Apr 30, 2019 at 2:10 PM BGalliotti notifications@github.com

wrote:

Hello @dcitrano https://github.com/dcitrano

Thank you for reaching out to us.

We apologize for the delay.

Ok I got a refund from a transfer that I did because I didn't have enough

money to transfer and that was last week how long does that take to get

back into my copay account? Also I did a transfer yesterday how long does

that take? Thanks

Is there a way you can look up my account?

What you should do is check the transaction on the blockchain and see if

it is confirmed or not.

You can do it here https://insight.bitcore.io/ pasting the

address/transaction ID in the search field.

Regarding the confirmation time, it depends basically on the fees used in

the transaction and the bitcoin network. Learn more about this here

https://github.com/bitpay/copay/issues/8803#issuecomment-398775441.

Please let us know if you have any additional questions.

Kind regards.

You are receiving this because you were mentioned.

Reply to this email directly, view it on GitHub

https://github.com/bitpay/copay/issues/9687#issuecomment-488077751,

or mute

the thread

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https://github.com/notifications/unsubscribe-auth/AL6JL4HM6BS47M4TVGBKAXDPTCKTPANCNFSM4HJDND7Q

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You are receiving this because you are subscribed to this thread.

Reply to this email directly, view it on GitHub

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matiu commented 5 years ago

This issue does not seems related to Copay. You need to contact the sender of the transaction and ask them for a transaction ID and check if that transaction is on the blockchain.

Transactions broadcasted to the bitcoin network appear in a few seconds on Copay.

On Wed, May 1, 2019, 11:44 AM dcitrano notifications@github.com wrote:

I got refund from mt4 broker I guess because I didn't have enough in my account they had to refund me instead to just canceling my transfer. I have not seen it back into my copay account yet and I think I did the transfer on the 24th. How long does it take to get my money back into my account? Sent from my Verizon, Samsung Galaxy smartphone -------- Original message --------From: Matias Alejo Garcia < notifications@github.com> Date: 5/1/19 8:28 AM (GMT-06:00) To: bitpay/copay copay@noreply.github.com Cc: dcitrano < Citranoderek6@gmail.com>, Mention mention@noreply.github.com Subject: Re: [bitpay/copay] Copay (#9687) Hi. Please provide more context of the problem your are experienced and

maybe some screenshot. What your were trying to do? What did you expected ?

What actually happened?

Copay is a non custodial wallet. It is a software that manages your private

keys.

On Tue, Apr 30, 2019, 4:36 PM dcitrano notifications@github.com wrote:

i see 2 transactions does that mean its been refunded just waiting on it to

get back to bit coin?

On Tue, Apr 30, 2019 at 2:10 PM BGalliotti notifications@github.com

wrote:

Hello @dcitrano https://github.com/dcitrano

Thank you for reaching out to us.

We apologize for the delay.

Ok I got a refund from a transfer that I did because I didn't have enough

money to transfer and that was last week how long does that take to get

back into my copay account? Also I did a transfer yesterday how long does

that take? Thanks

Is there a way you can look up my account?

What you should do is check the transaction on the blockchain and see if

it is confirmed or not.

You can do it here https://insight.bitcore.io/ pasting the

address/transaction ID in the search field.

Regarding the confirmation time, it depends basically on the fees used in

the transaction and the bitcoin network. Learn more about this here

https://github.com/bitpay/copay/issues/8803#issuecomment-398775441.

Please let us know if you have any additional questions.

Kind regards.

You are receiving this because you were mentioned.

Reply to this email directly, view it on GitHub

https://github.com/bitpay/copay/issues/9687#issuecomment-488077751,

or mute

the thread

<

https://github.com/notifications/unsubscribe-auth/AL6JL4HM6BS47M4TVGBKAXDPTCKTPANCNFSM4HJDND7Q

.

You are receiving this because you are subscribed to this thread.

Reply to this email directly, view it on GitHub

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< https://github.com/notifications/unsubscribe-auth/AAAYEHF4R5724BQQCBBC6KLPTCNUJANCNFSM4HJDND7Q

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—You are receiving this because you were mentioned.Reply to this email directly, view it on GitHub, or mute the thread.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/bitpay/copay/issues/9687#issuecomment-488302144, or mute the thread https://github.com/notifications/unsubscribe-auth/AAAYEHEIIKCLJBGXIWFMVFDPTGUGVANCNFSM4HJDND7Q .

dcitrano commented 5 years ago

I guessSent from my Verizon, Samsung Galaxy smartphone -------- Original message --------From: Matias Alejo Garcia notifications@github.com Date: 5/1/19 2:28 PM (GMT-06:00) To: bitpay/copay copay@noreply.github.com Cc: dcitrano Citranoderek6@gmail.com, Mention mention@noreply.github.com Subject: Re: [bitpay/copay] Copay (#9687) This issue does not seems related to Copay. You need to contact the sender

of the transaction and ask them for a transaction ID and check if that

transaction is on the blockchain.

Transactions broadcasted to the bitcoin network appear in a few seconds on

Copay.

On Wed, May 1, 2019, 11:44 AM dcitrano notifications@github.com wrote:

I got refund from mt4 broker I guess because I didn't have enough in my

account they had to refund me instead to just canceling my transfer. I have

not seen it back into my copay account yet and I think I did the transfer

on the 24th. How long does it take to get my money back into my

account? Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------From: Matias Alejo Garcia <

notifications@github.com> Date: 5/1/19 8:28 AM (GMT-06:00) To:

bitpay/copay copay@noreply.github.com Cc: dcitrano <

Citranoderek6@gmail.com>, Mention mention@noreply.github.com Subject:

Re: [bitpay/copay] Copay (#9687) Hi. Please provide more context of the

problem your are experienced and

maybe some screenshot. What your were trying to do? What did you expected ?

What actually happened?

Copay is a non custodial wallet. It is a software that manages your private

keys.

On Tue, Apr 30, 2019, 4:36 PM dcitrano notifications@github.com wrote:

i see 2 transactions does that mean its been refunded just waiting on it

to

get back to bit coin?

On Tue, Apr 30, 2019 at 2:10 PM BGalliotti notifications@github.com

wrote:

Hello @dcitrano https://github.com/dcitrano

Thank you for reaching out to us.

We apologize for the delay.

Ok I got a refund from a transfer that I did because I didn't have

enough

money to transfer and that was last week how long does that take to get

back into my copay account? Also I did a transfer yesterday how long

does

that take? Thanks

Is there a way you can look up my account?

What you should do is check the transaction on the blockchain and see

if

it is confirmed or not.

You can do it here https://insight.bitcore.io/ pasting the

address/transaction ID in the search field.

Regarding the confirmation time, it depends basically on the fees used

in

the transaction and the bitcoin network. Learn more about this here

https://github.com/bitpay/copay/issues/8803#issuecomment-398775441.

Please let us know if you have any additional questions.

Kind regards.

You are receiving this because you were mentioned.

Reply to this email directly, view it on GitHub

https://github.com/bitpay/copay/issues/9687#issuecomment-488077751,

or mute

the thread

<

https://github.com/notifications/unsubscribe-auth/AL6JL4HM6BS47M4TVGBKAXDPTCKTPANCNFSM4HJDND7Q

.

You are receiving this because you are subscribed to this thread.

Reply to this email directly, view it on GitHub

https://github.com/bitpay/copay/issues/9687#issuecomment-488086316,

or mute

the thread

<

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—You are receiving this because you were mentioned.Reply to this email

directly, view it on GitHub, or mute the thread.

You are receiving this because you commented.

Reply to this email directly, view it on GitHub

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You need to contact the sender\nof the transaction and ask them for a transaction ID and check if that\ntransaction is on the blockchain.\n\nTransactions broadcasted to the bitcoin network appear in a few seconds on\nCopay.\n\nOn Wed, May 1, 2019, 11:44 AM dcitrano \u003cnotifications@github.com\u003e wrote:\n\n\u003e I got refund from mt4 broker I guess because I didn't have enough in my\n\u003e account they had to refund me instead to just canceling my transfer. I have\n\u003e not seen it back into my copay account yet and I think I did the transfer\n\u003e on the 24th. How long does it take to get my money back into my\n\u003e account? Sent from my Verizon, Samsung Galaxy smartphone\n\u003e -------- Original message --------From: Matias Alejo Garcia \u003c\n\u003e notifications@github.com\u003e Date: 5/1/19 8:28 AM (GMT-06:00) To:\n\u003e bitpay/copay \u003ccopay@noreply.github.com\u003e Cc: dcitrano \u003c\n\u003e Citranoderek6@gmail.com\u003e, Mention \u003cmention@noreply.github.com\u003e Subject:\n\u003e Re: [bitpay/copay] Copay (#9687) Hi. Please provide more context of the\n\u003e problem your are experienced and\n\u003e\n\u003e maybe some screenshot. What your were trying to do? What did you expected ?\n\u003e\n\u003e What actually happened?\n\u003e\n\u003e\n\u003e\n\u003e Copay is a non custodial wallet. It is a software that manages your private\n\u003e\n\u003e keys.\n\u003e\n\u003e\n\u003e\n\u003e On Tue, Apr 30, 2019, 4:36 PM dcitrano \u003cnotifications@github.com\u003e wrote:\n\u003e\n\u003e\n\u003e\n\u003e \u003e i see 2 transactions does that mean its been refunded just waiting on it\n\u003e to\n\u003e\n\u003e \u003e get back to bit coin?\n\u003e\n\u003e \u003e\n\u003e\n\u003e \u003e\n\u003e\n\u003e \u003e On Tue, Apr 30, 2019 at 2:10 PM BGalliotti \u003cnotifications@github.com\u003e\n\u003e\n\u003e \u003e wrote:\n\u003e\n\u003e \u003e\n\u003e\n\u003e \u003e \u003e Hello @dcitrano \u003chttps://github.com/dcitrano\u003e\n\u003e\n\u003e \u003e \u003e Thank you for reaching out to us.\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e \u003e We apologize for the delay.\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e \u003e Ok I got a refund from a transfer that I did because I didn't have\n\u003e enough\n\u003e\n\u003e \u003e \u003e money to transfer and that was last week how long does that take to get\n\u003e\n\u003e \u003e \u003e back into my copay account? 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Learn more about this here\n\u003e\n\u003e \u003e \u003e \u003chttps://github.com/bitpay/copay/issues/8803#issuecomment-398775441\u003e.\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e \u003e Please let us know if you have any additional questions.\n\u003e\n\u003e \u003e \u003e Kind regards.\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e \u003e —\n\u003e\n\u003e \u003e \u003e You are receiving this because you were mentioned.\n\u003e\n\u003e \u003e \u003e Reply to this email directly, view it on GitHub\n\u003e\n\u003e \u003e \u003e \u003chttps://github.com/bitpay/copay/issues/9687#issuecomment-488077751\u003e,\n\u003e\n\u003e \u003e or mute\n\u003e\n\u003e \u003e \u003e the thread\n\u003e\n\u003e \u003e \u003e \u003c\n\u003e\n\u003e \u003e\n\u003e https://github.com/notifications/unsubscribe-auth/AL6JL4HM6BS47M4TVGBKAXDPTCKTPANCNFSM4HJDND7Q\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e \u003e .\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e\n\u003e\n\u003e \u003e —\n\u003e\n\u003e \u003e You are receiving this because you are subscribed to this thread.\n\u003e\n\u003e \u003e Reply to this email directly, view it on GitHub\n\u003e\n\u003e \u003e \u003chttps://github.com/bitpay/copay/issues/9687#issuecomment-488086316\u003e,\n\u003e or mute\n\u003e\n\u003e \u003e the thread\n\u003e\n\u003e \u003e \u003c\n\u003e https://github.com/notifications/unsubscribe-auth/AAAYEHF4R5724BQQCBBC6KLPTCNUJANCNFSM4HJDND7Q\n\u003e \u003e\n\u003e\n\u003e \u003e .\n\u003e\n\u003e \u003e\n\u003e\n\u003e\n\u003e\n\u003e\n\u003e\n\u003e —You are receiving this because you were mentioned.Reply to this email\n\u003e directly, view it on GitHub, or mute the thread.\n\u003e\n\u003e\n\u003e\n\u003e —\n\u003e You are receiving this because you commented.\n\u003e Reply to this email directly, view it on GitHub\n\u003e \u003chttps://github.com/bitpay/copay/issues/9687#issuecomment-488302144\u003e, or mute\n\u003e the thread\n\u003e \u003chttps://github.com/notifications/unsubscribe-auth/AAAYEHEIIKCLJBGXIWFMVFDPTGUGVANCNFSM4HJDND7Q\u003e\n\u003e .\n\u003e\n"}],"action":{"name":"View Issue","url":"https://github.com/bitpay/copay/issues/9687#issuecomment-488388248"}}}

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dcitrano commented 5 years ago

Where do I go to block chain? Sent from my Verizon, Samsung Galaxy smartphone -------- Original message --------From: Matias Alejo Garcia notifications@github.com Date: 5/1/19 2:28 PM (GMT-06:00) To: bitpay/copay copay@noreply.github.com Cc: dcitrano Citranoderek6@gmail.com, Mention mention@noreply.github.com Subject: Re: [bitpay/copay] Copay (#9687) This issue does not seems related to Copay. You need to contact the sender

of the transaction and ask them for a transaction ID and check if that

transaction is on the blockchain.

Transactions broadcasted to the bitcoin network appear in a few seconds on

Copay.

On Wed, May 1, 2019, 11:44 AM dcitrano notifications@github.com wrote:

I got refund from mt4 broker I guess because I didn't have enough in my

account they had to refund me instead to just canceling my transfer. I have

not seen it back into my copay account yet and I think I did the transfer

on the 24th. How long does it take to get my money back into my

account? Sent from my Verizon, Samsung Galaxy smartphone

-------- Original message --------From: Matias Alejo Garcia <

notifications@github.com> Date: 5/1/19 8:28 AM (GMT-06:00) To:

bitpay/copay copay@noreply.github.com Cc: dcitrano <

Citranoderek6@gmail.com>, Mention mention@noreply.github.com Subject:

Re: [bitpay/copay] Copay (#9687) Hi. Please provide more context of the

problem your are experienced and

maybe some screenshot. What your were trying to do? What did you expected ?

What actually happened?

Copay is a non custodial wallet. It is a software that manages your private

keys.

On Tue, Apr 30, 2019, 4:36 PM dcitrano notifications@github.com wrote:

i see 2 transactions does that mean its been refunded just waiting on it

to

get back to bit coin?

On Tue, Apr 30, 2019 at 2:10 PM BGalliotti notifications@github.com

wrote:

Hello @dcitrano https://github.com/dcitrano

Thank you for reaching out to us.

We apologize for the delay.

Ok I got a refund from a transfer that I did because I didn't have

enough

money to transfer and that was last week how long does that take to get

back into my copay account? Also I did a transfer yesterday how long

does

that take? Thanks

Is there a way you can look up my account?

What you should do is check the transaction on the blockchain and see

if

it is confirmed or not.

You can do it here https://insight.bitcore.io/ pasting the

address/transaction ID in the search field.

Regarding the confirmation time, it depends basically on the fees used

in

the transaction and the bitcoin network. Learn more about this here

https://github.com/bitpay/copay/issues/8803#issuecomment-398775441.

Please let us know if you have any additional questions.

Kind regards.

You are receiving this because you were mentioned.

Reply to this email directly, view it on GitHub

https://github.com/bitpay/copay/issues/9687#issuecomment-488077751,

or mute

the thread

<

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{"api_version":"1.0","publisher":{"api_key":"05dde50f1d1a384dd78767c55493e4bb","name":"GitHub"},"entity":{"external_key":"github/bitpay/copay","title":"bitpay/copay","subtitle":"GitHub repository","main_image_url":"https://github.githubassets.com/images/email/message_cards/header.png","avatar_image_url":"https://github.githubassets.com/images/email/message_cards/avatar.png","action":{"name":"Open in GitHub","url":"https://github.com/bitpay/copay"}},"updates":{"snippets":[{"icon":"PERSON","message":"@matiu in #9687: This issue does not seems related to Copay. You need to contact the sender\nof the transaction and ask them for a transaction ID and check if that\ntransaction is on the blockchain.\n\nTransactions broadcasted to the bitcoin network appear in a few seconds on\nCopay.\n\nOn Wed, May 1, 2019, 11:44 AM dcitrano \u003cnotifications@github.com\u003e wrote:\n\n\u003e I got refund from mt4 broker I guess because I didn't have enough in my\n\u003e account they had to refund me instead to just canceling my transfer. I have\n\u003e not seen it back into my copay account yet and I think I did the transfer\n\u003e on the 24th. How long does it take to get my money back into my\n\u003e account? Sent from my Verizon, Samsung Galaxy smartphone\n\u003e -------- Original message --------From: Matias Alejo Garcia \u003c\n\u003e notifications@github.com\u003e Date: 5/1/19 8:28 AM (GMT-06:00) To:\n\u003e bitpay/copay \u003ccopay@noreply.github.com\u003e Cc: dcitrano \u003c\n\u003e Citranoderek6@gmail.com\u003e, Mention \u003cmention@noreply.github.com\u003e Subject:\n\u003e Re: [bitpay/copay] Copay (#9687) Hi. Please provide more context of the\n\u003e problem your are experienced and\n\u003e\n\u003e maybe some screenshot. What your were trying to do? What did you expected ?\n\u003e\n\u003e What actually happened?\n\u003e\n\u003e\n\u003e\n\u003e Copay is a non custodial wallet. It is a software that manages your private\n\u003e\n\u003e keys.\n\u003e\n\u003e\n\u003e\n\u003e On Tue, Apr 30, 2019, 4:36 PM dcitrano \u003cnotifications@github.com\u003e wrote:\n\u003e\n\u003e\n\u003e\n\u003e \u003e i see 2 transactions does that mean its been refunded just waiting on it\n\u003e to\n\u003e\n\u003e \u003e get back to bit coin?\n\u003e\n\u003e \u003e\n\u003e\n\u003e \u003e\n\u003e\n\u003e \u003e On Tue, Apr 30, 2019 at 2:10 PM BGalliotti \u003cnotifications@github.com\u003e\n\u003e\n\u003e \u003e wrote:\n\u003e\n\u003e \u003e\n\u003e\n\u003e \u003e \u003e Hello @dcitrano \u003chttps://github.com/dcitrano\u003e\n\u003e\n\u003e \u003e \u003e Thank you for reaching out to us.\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e \u003e We apologize for the delay.\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e \u003e Ok I got a refund from a transfer that I did because I didn't have\n\u003e enough\n\u003e\n\u003e \u003e \u003e money to transfer and that was last week how long does that take to get\n\u003e\n\u003e \u003e \u003e back into my copay account? Also I did a transfer yesterday how long\n\u003e does\n\u003e\n\u003e \u003e \u003e that take? Thanks\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e \u003e Is there a way you can look up my account?\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e \u003e What you should do is check the transaction on the blockchain and see\n\u003e if\n\u003e\n\u003e \u003e \u003e it is confirmed or not.\n\u003e\n\u003e \u003e \u003e You can do it here \u003chttps://insight.bitcore.io/\u003e pasting the\n\u003e\n\u003e \u003e \u003e address/transaction ID in the search field.\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e \u003e Regarding the confirmation time, it depends basically on the fees used\n\u003e in\n\u003e\n\u003e \u003e \u003e the transaction and the bitcoin network. Learn more about this here\n\u003e\n\u003e \u003e \u003e \u003chttps://github.com/bitpay/copay/issues/8803#issuecomment-398775441\u003e.\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e \u003e Please let us know if you have any additional questions.\n\u003e\n\u003e \u003e \u003e Kind regards.\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e \u003e —\n\u003e\n\u003e \u003e \u003e You are receiving this because you were mentioned.\n\u003e\n\u003e \u003e \u003e Reply to this email directly, view it on GitHub\n\u003e\n\u003e \u003e \u003e \u003chttps://github.com/bitpay/copay/issues/9687#issuecomment-488077751\u003e,\n\u003e\n\u003e \u003e or mute\n\u003e\n\u003e \u003e \u003e the thread\n\u003e\n\u003e \u003e \u003e \u003c\n\u003e\n\u003e \u003e\n\u003e https://github.com/notifications/unsubscribe-auth/AL6JL4HM6BS47M4TVGBKAXDPTCKTPANCNFSM4HJDND7Q\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e \u003e .\n\u003e\n\u003e \u003e \u003e\n\u003e\n\u003e \u003e\n\u003e\n\u003e \u003e —\n\u003e\n\u003e \u003e You are receiving this because you are subscribed to this thread.\n\u003e\n\u003e \u003e Reply to this email directly, view it on GitHub\n\u003e\n\u003e \u003e \u003chttps://github.com/bitpay/copay/issues/9687#issuecomment-488086316\u003e,\n\u003e or mute\n\u003e\n\u003e \u003e the thread\n\u003e\n\u003e \u003e \u003c\n\u003e https://github.com/notifications/unsubscribe-auth/AAAYEHF4R5724BQQCBBC6KLPTCNUJANCNFSM4HJDND7Q\n\u003e \u003e\n\u003e\n\u003e \u003e .\n\u003e\n\u003e \u003e\n\u003e\n\u003e\n\u003e\n\u003e\n\u003e\n\u003e —You are receiving this because you were mentioned.Reply to this email\n\u003e directly, view it on GitHub, or mute the thread.\n\u003e\n\u003e\n\u003e\n\u003e —\n\u003e You are receiving this because you commented.\n\u003e Reply to this email directly, view it on GitHub\n\u003e \u003chttps://github.com/bitpay/copay/issues/9687#issuecomment-488302144\u003e, or mute\n\u003e the thread\n\u003e \u003chttps://github.com/notifications/unsubscribe-auth/AAAYEHEIIKCLJBGXIWFMVFDPTGUGVANCNFSM4HJDND7Q\u003e\n\u003e .\n\u003e\n"}],"action":{"name":"View Issue","url":"https://github.com/bitpay/copay/issues/9687#issuecomment-488388248"}}}

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dcitrano commented 5 years ago

How do I look up my transaction numbers? Sent from my Verizon, Samsung Galaxy smartphone -------- Original message --------From: Matias Alejo Garcia notifications@github.com Date: 5/1/19 2:59 PM (GMT-06:00) To: bitpay/copay copay@noreply.github.com Cc: dcitrano Citranoderek6@gmail.com, Mention mention@noreply.github.com Subject: Re: [bitpay/copay] Copay (#9687) Closed #9687.

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