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bitpay / wallet

Bitpay Wallet (formerly Copay) is a secure Bitcoin and other crypto currencies wallet platform for both desktop and mobile devices.
http://bitpay.com/wallet
MIT License
3.79k stars 1.74k forks source link

Restore Wallet from iphone #9798

Closed mac12345678 closed 5 years ago

mac12345678 commented 5 years ago

Hi,

Before you answer yes I know I should have written down the 12-word phrase and i may have its finding it thats the issue.

i have an iPhone with water damage I may be able to recover data but not open the app as the phone as dead.

I do have a local itunes backup that was encrypted so i assumed it would restore my copay data and it would be fine. I have restored the data but it hasn't restored my wallet but has restored user names and passwords for other apps.

Any thoughts on ether extracting the info off a failed iPhone or restoring the data from a locally encrypted itunes backup or am I stuffed are my cypto investments gone.

BGalliotti commented 5 years ago

Hello @mac12345678 Thank you for reaching out to us.

Our wallet does not back up on the iTunes backup, so it should not work.

Please let us know if you have any additional questions. Kind regards.