https://i.postimg.cc/VNHSCcqb/unknown.png - This one is better, but also causes a lot of questions about "where". Better to write something more directive like: Remember to bridge your BTSG from the Bitsong chain to the Osmosis chain. Navigate to the Assets page and perform the swap, please.
Explain the motivation
Great UI creates great UX. Your support team is answering now the same questions due to a lack of good explanations in UI texts.
Prerequisites
Describe the current behavior
Receiving any error now I see a lot of text with some technical details I don't care as a user. So,
As a user, I want to understand what the specific error means, so that I can easily navigate and avoid that error.
Examples https://i.postimg.cc/ncL6dbBL/IMG-20220510-074611-337.jpg - it is totally unclear and doesn't answer the question: What should I do to avoid it? Left some tokens on the balance for the gas fee or what?
https://i.postimg.cc/VNHSCcqb/unknown.png - This one is better, but also causes a lot of questions about "where". Better to write something more directive like: Remember to bridge your BTSG from the Bitsong chain to the Osmosis chain. Navigate to the Assets page and perform the swap, please.
Explain the motivation
Great UI creates great UX. Your support team is answering now the same questions due to a lack of good explanations in UI texts.
Provide a list of references
No response
Which browser are you using?
Google Chrome
Which is your browser version?
100.0.4896.127
Which kind of device are you using?
Desktop
Are you using a ledger?
No
Which is your ledger version?
No response