hockeyapp.forceCrash() function is not logging any crash report on hockey dashboard, but able to get events.

[nikhilknoldus]

Why forceCrash function is not doing anything on my button click in ionic 2 app, not even any error in code, followed all the instructions written in readMe of hokeyapp-Cordova. Is there any specific condition or thing that i have to do to check why this forceCrash or even actually crashes are not getting reported over hockeyapp dashboard.

Need this badly.

[bmourat]

Hi @nikhilknoldus To investigate this issue we need additional info:

• what os are you testing on?
• what plugin for ionic are you using if any?
• do other features of hockey SDK work properly?
• a chunk of your setup code?

[nikhilknoldus]

Targeting Android (Cordova) (Windows & Mac for development) CordovaSdk for ionic2 yes same as written in docs.

[bmourat]

Could you please explain what docs are you referring to? Cause officially we support only Cordova plugin, not ionic. The only plugin for ionic I am aware of is ionic-hockeyapp, and i've tried that today and it works.

[nikhilknoldus]

Yes, I am using the same ionic-hockeyapp, and basically the part of cordova-hockeyapp, I have followed all instructions (I can see the Event logs on hockey dashboard), but I cannot crash the app by forceCrash function and there is no crashReport on dashboard as well. So any generic instruction(s) you would like to give or should I re-focus some step(s) that could be the cause of this issue ?

[nikhilknoldus]

Is it like that hockey cannot report crashes if they are related to JS in app? I found this answer on community regarding similar issues problem with Ionic apps of course is that there are two sources for crashes: native and JS. The normal, common crash reporting stuff is probably targeted at the native part, for JS error logging there are other services and libraries out there Please helpout because my project is on ending phase to be launch & this could be critical, we already spent time with hockey for achieving the same.

[bmourat]

forceCrash is crashing native code not js, and to tell why forceCrash is not working i will need to see your setup code. I've tested it with ionic-hockeyapp plugin and it worked normally. As to your second question, to my knowledge only native crashes are reported. You need to report js crashes?

[nikhilknoldus]

Yes, So that's the reason I am able to get the event logs on hockey Dashboard, not when i click the button (that i created and calling forceCrash function) is not sending any force crash reports, I am working on an extensive app that uses some pulse Sensor (that i attach to device and it takes input from that and generate graph) and this is the area where i face crashes (not generally but in rare cases, even hard to reproduce, but i want to get the details and logs of those crashes), this functionality is in Js (you're right here). So what do you suggest about this. For my code implementation I am following this https://www.npmjs.com/package/ionic-hockeyapp along with java files code snippets (mentioned in docs) nothing else.

Thanks 👍

[guperrot]

Hi, is your javascript error actually crashing your application as in exiting like for a native crash?

[nikhilknoldus]

I don't know sometimes it crashes my app that I can see, but how about forceCrash (id doesn't works with js errors ?) or should i make some manual js exceptions to crash my app to look into hockey dashboard. what do you suggest.

[ElektrojungeAtWork]

Hi @nikhilknoldus,

forceCrash is a native crash, it does not produce a Javascript exception, this functionality comes from the native Hockey SDK that is bundled.

There is no built in support for Javascript exceptions in HockeyApp, they are reflected as native crashes only if it makes the app crash and you would not be able to see a meaningful javascript stack trace, it would be a native stack trace that can give hints about the Javascript exception depending on the message of the native crash.

So, unfortunately, I don't have much to suggest for you at this point to improve your JS stacktrace.