Closed ovdavid closed 6 years ago
Hi @ovdavid,
Thanks for getting in touch! Unfortunately, this is a known issue that is caused by the fact that iOS doesn't provide information about the result of this dialog.
So, this is not a crash: the SDK just closes the app after this dialog to install an update.
Best, Ivan
Is there a way to change the label from Cancel to Close to avoid confusing all users?
@ova-adam No, this is a system dialog.
So is there any other option? Can the dialog be custom rather than a system dialog?
@ova-adam there is no way for us to circumvent the system dialogue. What happens is that the SDK recognizes that a new update is available, we get the URL where to download the update and hand that information over to iOS to download & install the update. Once we hand things over to iOS, we have 0 control over alerts or, like Ivan said, what the user chose to do.
Hi,
I'm using HockeySDK 5.1.2. On software update, when the "sdk.hockeyapp.net would like to install myapp" dialog comes up and I tap cancel, my app just closing without any error message whatsoever. However the "Install" button works just fine, I would like to know why could this happening. I tested it on my ipad pro with ios 11.3 and my iphone 5 with ios 10.3.3 too.
Thanks, David