bitwarden / android

Bitwarden mobile app for Android.
https://bitwarden.com
GNU General Public License v3.0
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Push Notifications Broken #4319

Closed larena1 closed 6 days ago

larena1 commented 1 week ago

Steps To Reproduce

Request device login

Expected Result

Push notification

Actual Result

No notification

FCM shows the message and broadcasts it but Bitwarden does not seem to be handling it. Renamed vault items will also only change when syncing manually.

Screenshots or Videos

No response

Additional Context

No response

Build Version

Version 2024.11.6 com.x8bit.bitwarden

What server are you connecting to?

Self-host

Self-host Server Version

No response

Environment Details

No response

Issue Tracking Info

bitwarden-bot commented 1 week ago

Thank you for your report! We've added this to our internal board for review. ID: PM-14974

SergeantConfused commented 6 days ago

Hello @larena1,

Thank you for reporting this. In testing, I am being presented with a Login request notification; This makes me suspect that this is stemming from how the self-hosted server in question is set up or the environment (proxy/firewall/etc.) it's in. With that in mind, I highly recommend that you review the network configuration and check what could be interfering with the communication between the Bitwarden server and the Bitwarden client(s).

If this behaviour persists, please feel free to create a Support ticket so we'd have a look at this together, and please also include a link to this GitHub report in the body of your ticket; Also, please state the version of your Bitwarden server, clarify if you're using vaultwarden (bitwarden_rs), and mention the operating system of the approving device/client.

Alternatively, you can seek assistance from other Bitwarden users in our Community Forums, if you wish.

We use GitHub to track potential bugs and other development related matters; This GitHub report will be closed at this point.

Thank you again,

larena1 commented 6 days ago

@SergeantConfused is there anybody maybe who has an understanding of the technical implications? As I mentioned, my device receives the notifications but the app doesn't post them for whatever reason

11-19 15:23:08.289 net=1: Received com.x8bit.bitwarden
11-19 15:23:08.409 net=1: Acked com.x8bit.bitwarden:0
11-19 15:23:08.413 net=1: Successful broadcast to com.x8bit.bitwarden (id= time=63ms priority=NORMAL