Session out again - Githubissues

bitwarden / clients

Bitwarden client apps (web, browser extension, desktop, and cli).

https://bitwarden.com

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Session out again #10718

Open baek-sang opened 3 months ago

baek-sang commented 3 months ago

Steps To Reproduce

You have a fresh installation of the Firefox extension.

Logout occurred while the browser was still working (2 different PC)

Expected Result

Keeping sessions alive

Actual Result

logout

Screenshots or Videos

No response

Additional Context

https://github.com/bitwarden/clients/issues/8873

Operating System

Windows

Operating System Version

Web Browser

Firefox

Browser Version

130

Build Version

2024.7.1

Issue Tracking Info

[X] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

trmartin4 commented 3 months ago

@baek-sang Thank you for reporting this issue. To help us reproduce and diagnose the problem, could you please provide some additional information?

Are you logged in to multiple accounts on the extension when this occurs?
What are your vault timeout settings?
- Vault timeout length
- Vault timeout action
Does this seem to occur only after a certain period of time (e.g. 1 hour of no activity)?

Thank you for your help.

baek-sang commented 3 months ago

Only one account.
15 min / lock
It doesn't happen often - I haven't had the problem for a while, but it happened while I was away for a while. The browser had been running for more than 6 hours.

trmartin4 commented 2 months ago

@baek-sang hello! Have you continued to experience this logout at any interval over the past few months? We have not had reports of this elsewhere and want to see if it has potentially been resolved.

baek-sang commented 2 months ago

Yes. Logout issue when updating a self-hosted server.

Addons and servers always have the latest version.

trmartin4 commented 2 months ago

@baek-sang Thank you for your reply. Could you clarify what you mean by "updating a self-hosted server"? What is being done when you experience a logout? Are you saying that you are logged in to a self-hosted instance on your Firefox extension, update your self-hosted server version, and are logged out?

baek-sang commented 2 months ago

Addon login ( self-hosting unified, docker ). No problems for more than 1 month
upgrade version ( 9.x -> 10.0 )
Logout occurred

trmartin4 commented 1 month ago

@baek-sang thank you! So, to summarize, you are experiencing logout after updating the version of your Unified self-hosted instance?

baek-sang commented 1 month ago

Yes. When updating from 9.2 > 2024.10.0, I experienced a logout, but with 2024.8.x I had no issues.

Additional) 100% logout occurs on windows portable version.

trmartin4 commented 3 weeks ago

Hello. Can you confirm whether you experience the same behavior with an upgrade to 2024.11.0, which was released this week?

dgrinin commented 3 weeks ago

I have the same issue with the Safari extension. However, I must admit that this issue only occurs on one of my two Macs (MacBook Pro with Intel and Mac Mini M2). I only experience this problem with the Mac Mini. One possible reason I can think of is that I have only one user on the MacBook, but multiple users on the Mac Mini.

AndrewLauu commented 2 weeks ago

I got the same question when i was in 2024.11.5 (19461 beta version), then I reinstall the 2024.11.5 (19461 standard version) and it was ok. #4318 Now I upgraded to 2024.11.6 (19499 standard version) it went bad and log me out again.