Password is wrong on the Desktop App but works fine in browser/website. - Githubissues

bitwarden / clients

Bitwarden client apps (web, browser extension, desktop, and cli).

https://bitwarden.com

Other

9.17k stars 1.23k forks source link

Password is wrong on the Desktop App but works fine in browser/website. #11546

Open LummyTum opened 6 days ago

LummyTum commented 6 days ago

Steps To Reproduce

Type in or copy paste master password into Desktop App to login - doesn't work
Type in or copy paste master password into Browser - works
Type in or copy paste master password into Website - works

Expected Result

To be able to login to the Desktop App

Actual Result

"An error has occured. Invalid master password"

Screenshots or Videos

No response

Additional Context

No response

Operating System

Windows

Operating System Version

Windows 10 Pro 22H2 - OS build 19045.5011

Installation method

Direct Download (from bitwarden.com)

Build Version

2024.9.0

Issue Tracking Info

[X] I understand that work is tracked outside of GitHub. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

bitwarden-bot commented 6 days ago

Thank you for reporting this issue! We've added this to our internal tracking system. ID: PM-13641