On two different Windows 11 devices (Lenovo Thinkpad) laptops. Bitwarden icons shows in the start menu when opened but the window is not displayed. Bitwarden-Installer-2024.10.1.exe. I also tried alternative installers such as scoop and from the Microsoft Store. None of them worked. Also when hovered over the 'active app icon' in the start menu the thumbnail shows an empty screen and the app windows isn't shown. Running as administrator also didn't fix the issue. Both machines tested had not have Bitwarden (or as far as I know, any other Electron-based app) installed before. Neither of those laptops used an external screen.
Expected Result
Bitwarden window displayed as normal.
Actual Result
App starts but window doesn't open/show.
Screenshots or Videos
No response
Additional Context
I tried ALT+SPACE to maximize and move the window as suggested here: https://www.reddit.com/r/Bitwarden/comments/1e5wzxq/comment/lsfajgu/ but without success. The context menu opened but the window still didn't show up. Also in the AppData Roaming folder I opened data.json and set window to maximized true and restarted but also no success. Restarting Windows altogether didn't work either.
Operating System
Windows
Operating System Version
11 Pro
Installation method
Direct Download (from bitwarden.com)
Build Version
2024.10.1
Issue Tracking Info
[X] I understand that work is tracked outside of GitHub. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.
Steps To Reproduce
On two different Windows 11 devices (Lenovo Thinkpad) laptops. Bitwarden icons shows in the start menu when opened but the window is not displayed. Bitwarden-Installer-2024.10.1.exe. I also tried alternative installers such as
scoop
and from the Microsoft Store. None of them worked. Also when hovered over the 'active app icon' in the start menu the thumbnail shows an empty screen and the app windows isn't shown. Running as administrator also didn't fix the issue. Both machines tested had not have Bitwarden (or as far as I know, any other Electron-based app) installed before. Neither of those laptops used an external screen.Expected Result
Bitwarden window displayed as normal.
Actual Result
App starts but window doesn't open/show.
Screenshots or Videos
No response
Additional Context
I tried ALT+SPACE to maximize and move the window as suggested here: https://www.reddit.com/r/Bitwarden/comments/1e5wzxq/comment/lsfajgu/ but without success. The context menu opened but the window still didn't show up. Also in the AppData Roaming folder I opened data.json and set window to maximized true and restarted but also no success. Restarting Windows altogether didn't work either.
Operating System
Windows
Operating System Version
11 Pro
Installation method
Direct Download (from bitwarden.com)
Build Version
2024.10.1
Issue Tracking Info