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bitwarden / clients

Bitwarden client apps (web, browser extension, desktop, and cli).
https://bitwarden.com
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Account is removed when switching #2576

Open jief666 opened 2 years ago

jief666 commented 2 years ago

Steps To Reproduce

  1. Switch to a previously opened account

Expected Result

At least : keep the account in the list

Actual Result

  1. Account seems to open and then "Your login session has expired."
  2. Account is removed from the list of accounts you can switch to.

Screenshots or Videos

Screenshot 2022-03-01 at 10 01 25

Additional Context

No response

Operating System

macOS

Operating System Version

Mojave

Installation method

Mac App Store

Build Version

Version 1.31.3 (2320)

Hinton commented 2 years ago

Hi @jief666,

Does this always occur when switching account?

jyundt commented 2 years ago

I'm getting this same behavior on Linux: Ubuntu 20.04 and RHEL8 using the .deb and .rpm respectively.

cg-dot commented 2 years ago

Same issue here with 1.32.1 (2467).

jief666 commented 2 years ago

@Hinton Yes it does always happen when switching account. Still does when the latest version...

dbosompem commented 2 years ago

@jief666 could you please update to the latest version and try again?

jief666 commented 2 years ago

Sorry, same.

oeves commented 1 year ago

I have the same issue. I configured two accounts, one from a self hosted instance and one Bitwarden hosted. The self hosted one seems to be fine but the Bitwarden one just regularly gets logged out and vanishes from the list entirely.

Version 2022.11.0 on macOS

kopa commented 1 year ago

I have the same issue. I configured two accounts, one from a self hosted instance and one Bitwarden hosted. The self hosted one seems to be fine but the Bitwarden one just regularly gets logged out and vanishes from the list entirely.

Version 2022.11.0 on macOS

Same for me

danielcotton commented 5 months ago

I continually run into this with the desktop app (macOS and Windows), browser extension (Firefox), and even the mobile app (iOS). Both are paid accounts hosted on bitwarden.com.

It's incredibly frustrating, because the process often ends up being more tedious than if account switching hadn't been enabled in the first place.

jief666 commented 5 months ago

A while ago, it improved as my second account doesn't always disappear. As a programmer, I can tell that results from a programmer who just get rid of an account because of an error. Instead of dealing with an error, it's easier to delete a line from a database than inform the user, ask how to resolve that, etc. Bad bad programming...