Linux: View and Edit tabs are scrambled/unreadable

[ghost]

Steps To Reproduce

Install from fresh download Set up login Go to View or Edit tab

Expected Result

To appear readable

Actual Result

Is scrambled and cannot be read This happens even when locked out

Screenshots or Videos

Additional Context

No response

Operating System

Linux

Operating System Version

Mint 20.04

Installation method

Snap

Build Version

1.31.2

[Hinton]

Hi @CyberaxAnnon,

Does this happen to each menu alternative or only file and edit? We don't do anything special and the menu rendering is typically handled by the os desktop environment, which leads me to suspect this is either an issue with Electron or Snap.

[djsmith85]

Similar report: https://github.com/bitwarden/desktop/issues/1082, also on Linux but unsure if the snap was used to install

[MGibson1]

I've been unable to reproduce this in both Manjaro (X11 and wayland), Ubuntu 20.04 (X11 and wayland), and Linux Mint 20.2

Is there anything unique about your installation to help identify what might be causing this issue?

[ghost]

I can confirm it happens on only those 2 tabs. I have also removed and installed it again through the CLI with Snap. Not to sure what to do.

[MGibson1]

Are you able to try out the AppImage to confirm it's happening through that release pathway too?

Let's start thinking more about your system. Maybe there's an issue with the architecture you're using or your graphics driver?

Have you seen these menu issues with any other electron applications?

[ghost]

So it appears to be an issue with the installer via snap? Not to sure why, but from this then it may be an issue on their end? Hoping to not use Appimages as PPA feels more natural to use.

[MGibson1]

I can definitely understand a reticence to use app images vs a managed installer. It's helpful to nail down the culprit to snap, at least.

The only other occurrence I've been able to find is this askUbuntu issue and this continuation . Are you using the same driver?

[MGibson1]

I just tried to reproduce on a machine I have with a Tahiti AMD card, but still can't reproduce.

Have you tried installing via flatpak? At least then it's still through a package manager, albeit not Canonical's

[ghost]

I have installed through flathub via the CLI and the problem still persists but now the Help section is also acting up and unreadable

[ghost]

So just to recap

• Installing via PPA = problem
• Installing via AppImage has no problem but feels like less
• Installing via Flathub has the same problem but now the "Help" section acts up. Have checked on the CLI and it is on the latest update of 1.31.3

[MGibson1]

I think my recommendation has to be to use the AppImage and rely on the build-in update mechanism for staying up-to-date.

However, this is weird and I'm interested. Those forum posts with the same issue suggest missing snap themes, and I notice your theme appears to be different than my mint vm. What theme are you using? I wonder if a snap package exists to add that theme to snap?

[ghost]

I notice your theme appears to be different than my mint vm. What theme are you using? I wonder if a snap package exists to add that theme to snap?

I have modified the background and installed plank with some popular themes like BlackCC and Windows XP theme from the recommended section on mint to make it look like a Mac in some degree.

I do have another PC installed in the same way but that has no issues. Maybe it is an issue with the software and interference but I did this before I reinstalled mint again for a clean install and this has never happened before.

[MGibson1]

Perhaps it's a combination of theming and graphics driver?

Snap, Flatpak, and AppImage are all supposed to default to a known theme if it can't reproduce the one you're using, but maybe the known theme is bugging out for some reason.