In the case of multiple Chrome accounts, Windows Hello authentication with the desktop only supports a single account.

ghost commented 1 year ago

Steps To Reproduce

Log in to two different accounts on Windows desktop.
Windows desktop sets the same settings for both accounts:

[x] Automatically start,
[x] Unlock using Windows Hello,
[x] Requires Windows Hello when the app starts,
[ ] Requiring a password when starting the app,
[x] Allow browser integration,
[ ] Require browser integrated verification.

Chrome logs in to two Google accounts and installs browser plugin. Set up:

[x] Biometric unlocking,
[x] Require biometrics on startup.

Restart the computer.
Successful browser Windows Hello authentication login depends on which account is currently displayed on Windows desktop. The other one will only pop up Windows Hello authentication, and will not automatically log in after successful authentication.

Expected Result

I hope that after startup, multiple accounts can also successfully log in with Windows Hello authentication.

Actual Result

Currently, browser multi-account windows hello authentication login does not work.

Screenshots or Videos

No response

Additional Context

No response

Operating System

Windows

Operating System Version

Windows 11 22H2

Web Browser

Chrome

Browser Version

118.0.5993.71

Build Version

2023.9.1

Issue Tracking Info

[X] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

SergeantConfused commented 1 year ago

Hi @jukkui,

Thank you for this report.

Did you install your Bitwarden desktop client Per User or For All Users?
By "Chrome logs in to two Google accounts", did you mean that you have two separate Chrome Profiles?

Thank you in advance,

ghost commented 1 year ago

Hi @jukkui,

Thank you for this report.

Did you install your Bitwarden desktop client Per User or For All Users?

By "Chrome logs in to two Google accounts", did you mean that you have two separate Chrome Profiles?

Thank you in advance,

Did you install your Bitwarden desktop client Per User or For All Users?

One Bitwarden desktop login for all users.

By "Chrome logs in to two Google accounts", did you mean that you have two separate Chrome Profiles?

Yes, I have two separate Chrome Profiles, start each separately.

zijam commented 12 months ago

Also the same issue on MacOS with multiple Chrome profiles :/.

bitwarden / clients