unable to register passkey for Azure/EntraID/M365

[ski7777]

Steps To Reproduce

1. Go to 'M365 Account Security Info'
2. Click on 'Add Sign-In Method' (might be translated differently)
3. Select 'Security Key' and click on 'add'
4. Maybe reauthenticate yourself
5. Select one of 'USB' or 'NFC' device (both tested not working)
6. Click 'next'
7. Wait for the bitwarden pop-up and select the account you want to assign the passkey to
8. Name the passkey (e.g. 'bitwarden') and click 'next'

Expected Result

Passkeys shows up in list and is usable for authentication

Actual Result

A generic error message is shown saying a problem has encountered.

Screenshots or Videos

Additional Context

Tenant Configuration for passkeys:

Operating System

Windows

Operating System Version

11 23H2

Web Browser

Chrome

Browser Version

120.0.6099.225

Build Version

2024.1.1

Issue Tracking Info

• [X] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[daniellbw]

Hi there, We would like to collect some additional information and work with you directly to troubleshoot this issue. Please write to us using our “Contact support” form located on our Help Center (https://bitwarden.com/help/). You can include a link to this issue in the message content. The issue here will be closed. Thanks!

[ski7777]

Mail sent via contact form :)

[strausmann]

hello, is there any progress here?

[agentdr8]

Ran into this also when trying to set up BW passkey for Entra ID recently. Not sure why the issue would be closed out prior to it being fixed, but if you need me to test any of the authentication settings on the Azure/Entra side, let me know.