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“Remember email” function is not working in Google Chrome Bitwarden extension. Bitwarden extension is NOT remembering my email address. #9680

Open VanillaTwilight123 opened 2 weeks ago

VanillaTwilight123 commented 2 weeks ago

Steps To Reproduce

Steps to reproduce:

[Operating System: Windows 11 version 23H2]

Step 1: Update Google Chrome to the latest version. Right now, it is version 126.

Step 2: Download the Bitwarden Password Manager extension from the Chrome Web Store.

Step 3: In the Bitwarden extension, put your email address.

Step 4: Check the “Remember Email” box.

Step 5: Then, complete your login as per the usual process.

Step 6: After that, “Log out” your account from the Bitwarden extension.

Step 7: Now you can see that the Bitwarden extension has not remembered your email address. The Email address box is empty.

But the “Remember Email” function is working perfectly fine on both the Bitwarden Firefox extension and the Bitwarden desktop app for Windows 11.

Expected Result

The Google Chrome Bitwarden extension should remember my email address so that I do not need to type it again.

Actual Result

The Google Chrome Bitwarden extension has not remembered your email address. The Email address box is empty.

Screenshots or Videos

Screenshot 2024-06-17 113348

Additional Context

No response

Operating System

Windows

Operating System Version

Windows 11 version 23H2

Web Browser

Chrome

Browser Version

Version 126.0.6478.62 (Official Build) (64-bit)

Build Version

Version 126.0.6478.62 (Official Build) (64-bit)

Issue Tracking Info

daniellbw commented 2 weeks ago

Hi there,

Thank you for your report!

I was able to reproduce this issue, and I have flagged this to our engineering team.

If you wish to add any further information/screenshots/recordings etc., please feel free to do so at any time - our engineering team will be happy to review these.

Thanks once again!

SergeantConfused commented 2 weeks ago

Hello everyone,

For added context, this also affects version 2024.6.1 of the Bitwarden Edge extension on Edge 126.0.2592.56.

All the best,

VanillaTwilight123 commented 2 weeks ago

Hello everyone,

For added context, this also affects version 2024.6.1 of the Bitwarden Edge extension on Edge 126.0.2592.56.

All the best,

Bitwarden Opera extension is also affected the same way. So it seems like Chromium based Bitwarden browser extensions are having this issue.

bhartshorn commented 1 week ago

Same issue occurring on Firefox: Extension Version: 2024.6.2 Firefox Version: 127.0

I can confirm the issue in Edge also.

VanillaTwilight123 commented 1 week ago

Same issue occurring on Firefox: Extension Version: 2024.6.2 Firefox Version: 127.0

I can confirm the issue in Edge also.

Thanks for the confirmation. But in my case Bitwarden Firefox extension was working fine.

scooby52 commented 1 week ago

Same issue occurring on Firefox: Extension Version: 2024.6.2 Firefox Version: 127.0 I can confirm the issue in Edge also.

Thanks for the confirmation. But in my case Bitwarden Firefox extension was working fine.

I am also having this problem with Firefox v127 on Win 11, started several days ago. Bitwarden extension version 2024.6.2

NaabKing commented 1 week ago

Same thing here, at first it stopped remembering "Master Password" for a few weeks and for a few days now, e-mail is not remembered anymore. It logs you out like every 24 hours, basically, every time i wake up, i have to re-enter E-Mail and Master Password now.

Firefox v127.0.2 Bitwarden v2024.6.2

e33et commented 1 week ago

Same happens to me after being inactive after a while with the Mozilla Firefox extension Add-On!