App extension not filling password and disappears

JensSpanier commented 2 months ago

Bitwarden Beta

[ ] I'm using the new native Bitwarden Beta app and I'm aware that legacy .NET app bugs should be reported in bitwarden/mobile

Not using beta, app is released now

Steps To Reproduce

Go to a website in safari
Open share menu and tap „Autofill with Bitwarden“ (missing translation?)
Choose item

Expected Result

Username and password get filled.

Actual Result

Only the username gets filled. Sometimes it’s possible to open app extension again and than the password gets filled, too. (See first video) But sometimes the app extension disappears completely from the share menu. (See second video)

Screenshots or Videos

Video of using app extension and two other methods to fill credentials. Only app extension doesn’t work as expected:

https://github.com/user-attachments/assets/c4cb761d-efd3-4c83-8bac-3185842fe548

Video where app extension goes missing:

https://github.com/user-attachments/assets/7a7c4d93-eac5-4dbb-b61e-6a760df83d0c

Additional Context

It doesn’t matter on which website I try this. This behavior is the same on all tested websites.

Build Version

2024.8.1 (1052)

Environment Details

iPhone 12, iOS 17.6.1

Issue Tracking Info

[X] I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

BBGhub commented 2 months ago

Thank you for reporting this today. We’ve received reports about this behavior and it’s being investigated by the Engineering team. If you wish, you can follow this issue on GitHub at the link below.

GitHub: https://github.com/bitwarden/clients/issues/10814

You may also find a workaround for your specific browser within the GitHub issues comments above.

JensSpanier commented 2 months ago

It seems to me that there are various errors. There it's about browser plugins and the context menu in the browser. Here, however, it's about iOS and a bug that has only been occurring since the native app.

Can you please verify again that this is the same error?

JensSpanier commented 1 month ago

Can you please reopen this issue @BBGhub? It's not the same error as in https://github.com/bitwarden/clients/issues/10814

JensSpanier commented 1 month ago

I'm sorry to bother you @sammbw. But could you take a look here? @BBGhub is not responding and I'm pretty sure this is a different bug than the linked issue.

fsantamaria1 commented 1 month ago

I am also having this issue on iOS 18 and iOS 17.6.1. I have tested it on an iPhone 16 Pro Max and an iPad Pro 7th gen. I am using the latest version of the iOS app

bitwarden / ios