Yubikey login not working on pixel fold

[6dDODn7lbeYglYfY7bP5NCJqT3OKiONr7vJoNZm]

Steps To Reproduce

1. Add yubikeys using the web interface on chrome macos. I added both a Yubikey NEO5 NFC and Yubikey 4C
2. try to login to bitwarden on pixel fold using Yubikey as 2FA. tried:
   • 5 NFC over USB
   • 5 NFC over NFC
   • 4C over USB

Expected Result

Successful login

Actual Result

Generic error message and login failure

Screenshots or Videos

No response

Additional Context

No response

Operating System

Android

Operating System Version

13

Device

Pixel Fold

Build Version

2023.5.0 (6330)

Beta

• [ ] Using a pre-release version of the application.

edit: it's a Yubikey 5 NFC, not a NEO

[Krychaz]

Hello there,

Which 2FA method are you using, Yubico OTP (https://bitwarden.com/help/setup-two-step-login-yubikey/) or FIDO2 WebAuthn (https://bitwarden.com/help/setup-two-step-login-fido/)?

Could you test your keys here: https://demo.yubico.com/otp/verify https://demo.yubico.com/webauthn-technical/registration

Are there any errors shown on either test?

Could you please download and install the Yubikey Manager Suite from Yubikey's website: https://www.yubico.com/support/download/yubikey-manager/

Once you have done this, would you check the Interfaces screen, ensuring that all the Interfaces are enabled.

[6dDODn7lbeYglYfY7bP5NCJqT3OKiONr7vJoNZm]

Which 2FA method are you using, Yubico OTP (https://bitwarden.com/help/setup-two-step-login-yubikey/) or FIDO2 WebAuthn (https://bitwarden.com/help/setup-two-step-login-fido/)?

Yubico OTP

Could you test your keys here:

both keys work with OTP

Are there any errors shown on either test?

none on OPT test

Once you have done this, would you check the Interfaces screen, ensuring that all the Interfaces are enabled.

Yep, they are all enabled.

Also, slight correction, it was a Yubikey 5 NFC, not a NEO. I'll update the original post too.

Edit:formatting

[Greenderella]

Hello,

Please try reproducing the issue with the beta version of the native app. The beta program can be joined, and the app downloaded from here: https://community.bitwarden.com/t/about-the-beta-program/39185

Recent updates have been made in the beta builds, so it would be helpful to check if the issue still occurs with the latest version.

Thank you for your cooperation, and looking forward to the feedback!

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