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bitwarden / mobile

Retired Bitwarden mobile app for iOS and Android (MAUI/Xamarin).
https://bitwarden.com
GNU General Public License v3.0
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Frozen dialogue in iPad autofill settings #586

Closed yYvuUM84lbbLKDh2Zbttf1ekqc0XI2rYZSvmpUj closed 4 years ago

yYvuUM84lbbLKDh2Zbttf1ekqc0XI2rYZSvmpUj commented 5 years ago

Using Bitwarden version 2.2.1 on iPad Pro iOS 12.4:

Installed, created account, enabled autofill in iOS settings, and saw a blank dialogue pop up, that seemed to freeze or not accept any input over top of the Settings app. After quitting the settings app, and disabling then re-enabling autofill, the same issue occurred, except I could now see part of the Bitwarden logo within the dialogue.

pPmnBRRYhIemiuiy3VBYULJIzQyZaEvWMbCPH1P commented 5 years ago

Hmm. Something must be crashing the view controller there. Can you provide a timestamp for a crash so that I can see if I can find a crash log on the server for it?

yYvuUM84lbbLKDh2Zbttf1ekqc0XI2rYZSvmpUj commented 5 years ago

Based on my search history (looking for similar bugs / existing issues), the first attempt was around 5:48 pm Eastern on 8/25, and the second attempt was probably sometime in the following ten minutes.

pPmnBRRYhIemiuiy3VBYULJIzQyZaEvWMbCPH1P commented 5 years ago

Maybe a fix in next version. I wasn't able to find your crash report specifically, but I did find some that might indicate what is causing the problem here.

1MxBiJMMU4kKwnPQd8TLljnX5FZiMswtcMxdFAT commented 5 years ago

I also had a similar issue after setting up the auto fill in iPad settings. In Firefox, sometimes, the popup is blank. It happens a lot on iOS 13.1 beta but also happened on iOS 12.4 before I upgraded to the beta.

sZxUrEW9OcSdqt5LSOAR8a7tzFkceIcJGFz0zi0 commented 5 years ago

happens also on iPadOS 13.1 beta 4

TZLDkq65ZF6ob1UZ6Bo3Jg6nxUwQ9qPWRHlNIGj commented 4 years ago

I can confirm this issue. It still happens to me with the final releases of iOS 13.1 and iPadOS 13.1. I do see a popup showing up with the bitwarden logo, but no authentication is asked, it just freezes.

e5uRsOk4abR8GRaWXr10neDfV1ADfY1uNaBZ16A commented 4 years ago

This has been happening to me for a while -- finally decided to look into it after it continued to happen after upgrading to 13.x iPad MTEL2LL/A Firefox

It seems to work fine in Safari

pPmnBRRYhIemiuiy3VBYULJIzQyZaEvWMbCPH1P commented 4 years ago

Possible fix in 2.2.4 coming out soon

a3RKBJC7Eet4jPzwxt66zY1Rpr1xmDQ4hVVB5G5 commented 4 years ago

It also happens with a fresh installation of iPadOS 13.2 installed on an iPad (6th generation). Here is a screenshot of what happens when I try to enable BitWarden inside Settings -> Password & Accounts -> AutoFill Passwords https://pasteboard.co/IFh77Wf.png Here is a screenshot of what happens when I try to use it inside an app (Just Eat, in this case) https://pasteboard.co/IFh9oIF.png Please, tell me if you need more info.

a3RKBJC7Eet4jPzwxt66zY1Rpr1xmDQ4hVVB5G5 commented 4 years ago

It also happens with a fresh installation of iPadOS 13.2 installed on an iPad (6th generation). Here is a screenshot of what happens when I try to enable BitWarden inside Settings -> Password & Accounts -> AutoFill Passwords https://pasteboard.co/IFh77Wf.png Here is a screenshot of what happens when I try to use it inside an app (Just Eat, in this case) https://pasteboard.co/IFh9oIF.png Please, tell me if you need more info.

iPad updated today to iPadOS 13.2.2. BitWarden still doesn't work.

9GIyQc56hs5NQBgMdQ73Y4ewcf3IeJyKrUJiU87 commented 4 years ago

Same issue that @mme000 reports on iPad with iPadOS 13.2.3. Any updates on this?

sp0Vk2ozHAv2RJeRRpzdXgmCygRMnAlcGbrbUSC commented 4 years ago

I also ran into the issue on an iPhone at about 19:20 UTC today.

xDZDUfAxyCRNRdMKiQuovvfRw3ndj8aIOYXNfq4 commented 4 years ago

iPhone 7 iOS | 13.3.1 | Firefox Still freeze

V7YGu9KL498gd4dF3hNjsZISONKAMMLrk1SutsZ commented 4 years ago

I have the same issue for ipados latest on ipad mini 4

ZKtUhfywedV0Tal2WcJd6p8ObaYHetAeia7xx61 commented 4 years ago

UPDATE: Killed Settings app and when I checked the autofill settings again, BW was checked, and it didn't freeze by revisiting, unchecking, and rechecking BW. App seems to be working, although integration with Firefox is problematic. In FF on iOS, I can access the "share" icon at login through the FF menu (...), but sometimes when I select the username, it fills the password just for a split second, before blanking it again, like with Pinterest.com. Other times, the only option I get is to copy and paste the UN and PW separately, one after another, to log in. This functionality DID work as expected (and like Safari) on the disqus.com website login page. Go figure. Hopefully, I'm missing something, since I'm wanting this basically as a PW manager for FF (instead of Firefox Lockwise).

Same, iOS 13.2, iPhone 7. Just created my account, set up BW on desktop, downloaded app to iPhone, went through setup, activated extensions, tried to use it Pinterest APP with no options, then went to Settings to set BW as default autofill, and it froze. Also went back to BW app, which was asking me to log in, but which was ALSO frozen. So, pretty much useless so far on iOS?

Firefox on Windows 10 seems to be working ok, as did initial sync to the iPhone. Seems this has been a problem for a while. Anybody working on it actively?

ml8blQlLJ1SPHbnIBnz4NC5JjUqNMCPtyWT2mso commented 4 years ago

Still happening here on my iPhone X, 13.3.

mpbw2 commented 4 years ago

Fixed in #960