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blackboard / blackboard.github.io

This repository is the home for Blackboard developer documentation.
https://community.blackboard.com/developers
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Volume error - BB Collaborate #36

Closed Jason-Kim1023 closed 3 years ago

Jason-Kim1023 commented 4 years ago

When volume is set at 1%, the sound goes up to 100%. This can be tried by just dragging the bar to 1% and can be retested from different video call groups.

Steps to Reproduce: Get into a blackboard collaborate call Drag the volume sliding bar in the settings to 1% Expected Behavior Should have a bug that makes volume 100% when at 1%

Screenshots: Not applicable.

Environment: OS: Windows 10 Browser: Google Chrome Version: 10.0.18362 Build 18362

Additional context: Has not been tested in Firefox, but seems that bug can be reproduced on Google Chrome.

daveyherrera commented 3 years ago

Hello,

Thank you for contacting us Jason!

Please request your bb administrator to open a new case on Behind the blackboard reporting this behavior.