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[blaisewf]

Bug Description CANT OPEN THE WEBUI NO INTERNET

Steps to Reproduce Outline the steps to replicate the issue:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. Observe the error.

Expected Behavior Describe what you expected to happen.

Assets Include screenshots or videos if they can illustrate the issue.

Desktop Details:

• Operating System: [e.g., Windows 11]
• Browser: [e.g., Chrome, Safari]

Additional Context Any additional information that might be relevant to the issue.

[github-actions[bot]]

Thank you for reporting this issue. To better assist you, I would like to clarify a few things. The error message "CANT OPEN THE WEBUI NO INTERNET" suggests that the issue might be related to your internet connection or the Applio server's availability. However, I need more information from you to provide a more accurate solution.

Could you please provide the following details:

• The exact steps you took to try to open the WebUI (e.g., the URL you entered, any buttons you clicked)
• A screenshot of the error message you received
• Your operating system and browser version
• Whether you have tried opening the WebUI on a different network or device

Additionally, have you checked the official documentation at https://docs.applio.org to see if there are any troubleshooting steps or known issues related to this error?

[blaisewf]

i dont have that details

[github-actions[bot]]

To better assist you with the issue of being unable to open the web UI and receiving a "no internet" error, I'd like to request some additional information. The current details provided are a good start, but more context would be helpful in identifying the root cause of the problem.

Could you please provide the following details:

• The exact steps you took before encountering the issue, as the current 'Steps to Reproduce' section is incomplete.
• A detailed description of the 'Expected Behavior' you were anticipating when trying to access the web UI.
• Any error messages or screenshots that might be relevant to the issue (under the 'Assets' section).
• Your desktop details, including the operating system and browser version you are using.
• Any recent changes to your computer setup or network configuration that might be contributing to the issue (under the 'Additional Context' section).

Once I have this information, I'll do my best to provide a concise and precise solution to help you resolve the issue.

If you're looking for faster assistance, consider joining our support community on Discord, or please wait for a staff member to assist.