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blak3r / yaai

SugarCRM Asterisk integration
http://www.sugarforge.org/projects/yaai
GNU General Public License v3.0
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accounts_cstm not found in database error yaai v3 #136

Closed cmould closed 10 years ago

cmould commented 11 years ago

I have been trying to install yaai 3 on SugarCrm 6.5.13 (after giving up on 2.6). I have reinstalled sugarcm so i have a fresh install. I noticed in the sugarcrm.log that I am getting a fatal error on the missing accounts_cstm. i grepped both the yaai 2.6 and yaai 3 source and find that this table is a new reference in yaai 3. i need the queue feature so I would like to get this working. My install seems to detect calls and properly posts the call info - it is visible in the UI. However i am not getting any popups. That led me to look at the sugarcrm log where I found the errors.

My external line is a siptrunk from my production PBX which is 1.2. I am installing a new SugarCRm and Asterisk PBX 1.8 - this is where i am testing. My user extension is 4 digits and my account extension is 7 digits. Any assistance is appreciated and more importantly when are we getting a release for v3. Does it work currently, is there an undocumented step to get accounts_cstm setup? I have looked at the account layout file after installing the module but i see no custom fields required for v3.

blak3r commented 11 years ago

Create a custom field in studio for accounts and contacts.

On Sun, Jun 23, 2013 at 10:03 AM, cmould notifications@github.com wrote:

I have been trying to install yaai 3 on SugarCrm 6.5.13 (after giving up on 2.6). I have reinstalled sugarcm so i have a fresh install. I noticed in the sugarcrm.log that I am getting a fatal error on the missing accounts_cstm. i grepped both the yaai 2.6 and yaai 3 source and find that this table is a new reference in yaai 3. i need the queue feature so I would like to get this working. My install seems to detect calls and properly posts the call info - it is visible in the UI. However i am not getting any popups. That led me to look at the sugarcrm log where I found the errors.

My external line is a siptrunk from my production PBX which is 1.2. I am installing a new SugarCRm and Asterisk PBX 1.8 - this is where i am testing. My user extension is 4 digits and my account extension is 7 digits. Any assistance is appreciated and more importantly when are we getting a release for v3. Does it work currently, is there an undocumented step to get accounts_cstm setup? I have looked at the account layout file after installing the module but i see no custom fields required for v3.

— Reply to this email directly or view it on GitHubhttps://github.com/blak3r/yaai/issues/136 .

cmould commented 11 years ago

Thanks for the response - I did that, also considered commenting out the join - attributes from accounts_cstm are not used, however i created a test field but still no popups - i am also getting a handlbars undefined in Chrome console. Any fixes for that?

blak3r commented 11 years ago

What branch are you using? I'm working on finalizing the release today. I thought the newly merged master branch worked.

On Sun, Jun 23, 2013 at 12:10 PM, cmould notifications@github.com wrote:

Thanks for the response - I did that, also considered commenting out the join - attributes from accounts_cstm are not used, however i created a test field but still no popups - i am also getting a handlbars undefined in Chrome console. Any fixes for that?

— Reply to this email directly or view it on GitHubhttps://github.com/blak3r/yaai/issues/136#issuecomment-19876316 .

cmould commented 11 years ago

Downloaded v3 about yaai-v3 June 19.

blak3r commented 11 years ago

Give the master branch a try... V3 got kinda messed up. Long story.

On Sun, Jun 23, 2013 at 12:45 PM, cmould notifications@github.com wrote:

Downloaded v3 about yaai-v3 June 19.

— Reply to this email directly or view it on GitHubhttps://github.com/blak3r/yaai/issues/136#issuecomment-19876857 .

cmould commented 11 years ago

Good morning Blake I tried v3 but was not successful I noted calllistener was not included in the download. Not sure if this is included elsewhere and being a newbie I chose not to pursue v3. I have opted to spend the time on 2.6b and was successful. You indicated a v3 release was coming, what is the ETA? I do need the queue feature
Sent from my Verizon Wireless BlackBerry

-----Original Message----- From: Blake Robertson notifications@github.com Date: Sun, 23 Jun 2013 09:53:59 To: blak3r/yaaiyaai@noreply.github.com Reply-To: blak3r/yaai reply@reply.github.com Cc: cmouldcarey.mould@gmail.com Subject: Re: [yaai] accounts_cstm not found in database error yaai v3 (#136)

Give the master branch a try... V3 got kinda messed up. Long story.

On Sun, Jun 23, 2013 at 12:45 PM, cmould notifications@github.com wrote:

Downloaded v3 about yaai-v3 June 19.

— Reply to this email directly or view it on GitHubhttps://github.com/blak3r/yaai/issues/136#issuecomment-19876857 .

Reply to this email directly or view it on GitHub: https://github.com/blak3r/yaai/issues/136#issuecomment-19876992

blak3r commented 10 years ago

http://www.sugarforge.org/frs/?group_id=773