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blak3r / yaai

SugarCRM Asterisk integration
http://www.sugarforge.org/projects/yaai
GNU General Public License v3.0
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Delay with call popup #147

Closed gl1tchh closed 10 years ago

gl1tchh commented 10 years ago

I'm having an issue when calls come in to the system - the call popup only appears a few seconds after the call has been answered, and not immediately, and this is a problem because I want to be able to see client information before the call gets answered - is there anything that could be causing this delay?

I also have a question in the same vein - when a call comes through to a ring group/queue with ringall as the strategy, is it possible to have the popup appear on each member of the group's system? Or doesn't the system allow for this?

blak3r commented 10 years ago

Paid versions resolves both issues.

The delay for ring groups and queues has been explained here before. There is a good reason for it.

I'm assuming the delay your seeing has todo with RingGroup calls?

~blake

On Aug 21, 2013, at 3:28 AM, gl1tchh notifications@github.com wrote:

I'm having an issue when calls come in to the system - the call popup only appears a few seconds after the call has been answered, and not immediately, and this is a problem because I want to be able to see client information before the call gets answered - is there anything that could be causing this delay?

I also have a question in the same vein - when a call comes through to a ring group/queue with ringall as the strategy, is it possible to have the popup appear on each member of the group's system? Or doesn't the system allow for this?

— Reply to this email directly or view it on GitHub.

felipro commented 10 years ago

Hi,

I have delays of 10 seconds between incomming call to an extension and popup, is this an unsolved error or is a condition of the community version?

blak3r commented 10 years ago

If you have a lot of calls, then it's more of a limitation of the entire architecture based around PHP. PHP isn't multithreaded and there are webservice calls that happen in response to requests...

Our new architecture is based on Node.js so we're able to do all that processing async.

~blake ᐧ

On Tue, Apr 8, 2014 at 12:35 AM, felipro notifications@github.com wrote:

Hi,

I have delays of 10 seconds between incomming call to an extension and popup, is this an unsolved error or is a condition of the community version?

— Reply to this email directly or view it on GitHubhttps://github.com/blak3r/yaai/issues/147#issuecomment-39810980 .

Blake Robertson blake@callinize.com Callinize