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blak3r / yaai

SugarCRM Asterisk integration
http://www.sugarforge.org/projects/yaai
GNU General Public License v3.0
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asterisk+yaai+sugar example #154

Closed ozirescruz closed 10 years ago

ozirescruz commented 10 years ago

I've been trying to make it works but no success. Everything installed and seems to be ok. I need sip.conf, extensions.conf examples and what to fill in SugarCRM callinize config and in Users field Personal extension(s). When I click in dial icon this message appears:

Click to Dial Failed:

Originate Params: Number: 2000, Channel: SIP/2000, Context: from-internal, Exten: 2000... Login Response: Asterisk Call Manager/1.3

Response: Success

Message: Authentication accepted Originate Response: Response: Error Message: Extension does not exist. Logout Response: Response: Goodbye

Message: Thanks for all the fish.

Thank you.

blak3r commented 10 years ago

That is coming from asterisk...

Message: Authentication accepted Originate Response: Response: Error Message: Extension does not exist. <-----

Sounds like you don't have an extension in your asterisk box

On Sat, Sep 21, 2013 at 3:01 PM, ozirescruz notifications@github.comwrote:

I've been trying to make it works but no success. Everything installed and seems to be ok. I need sip.conf, extensions.conf examples and what to fill in SugarCRM callinize config and in Users field Personal extension(s). When I click in dial icon this message appears:

Click to Dial Failed:

Originate Params: Number: 2000, Channel: SIP/2000, Context: from-internal, Exten: 2000... Login Response: Asterisk Call Manager/1.3

Response: Success

Message: Authentication accepted Originate Response: Response: Error Message: Extension does not exist. Logout Response: Response: Goodbye

Message: Thanks for all the fish.

Thank you.

— Reply to this email directly or view it on GitHubhttps://github.com/blak3r/yaai/issues/154 .

ozirescruz commented 10 years ago

This is my /etc/asterisk/sip.conf

[2000] type=friend context=my-phones secret=1234 host=dynamic

[2001] type=friend context=my-phones secret=1234 host=dynamic

and my /etc/asterisk/extensions.conf:

[my-phones] exten => 2000,1,Dial(SIP/2000) exten => 2001,1,Dial(SIP/2001)

blak3r commented 10 years ago

dunno man inspect what is getting sent to asterisk. If it's sending your extension as 2000.... and it's saying invalid extension then the issue is with asterisk not callinize.

I'd look in your asterisk logs.

I did just notice that "Number: 2000" and your Extension is 2000... that could be the problem. Are you clicking on a user that has their phone number as 2000?

Try with external number

On Sat, Sep 21, 2013 at 3:21 PM, ozirescruz notifications@github.comwrote:

This is my /etc/asterisk/sip.conf

[2000] type=friend context=my-phones secret=1234 host=dynamic

[2001] type=friend context=my-phones secret=1234 host=dynamic

and my /etc/asterisk/extensions.conf:

[my-phones] exten => 2000,1,Dial(SIP/2000) exten => 2001,1,Dial(SIP/2001)

— Reply to this email directly or view it on GitHubhttps://github.com/blak3r/yaai/issues/154#issuecomment-24871841 .

ozirescruz commented 10 years ago

Sugar configs:

sc1 sc3 sc2

blak3r commented 10 years ago

You need to figure out why Number = 2000. Your config isn't the problem. I suspect your clicking to dial on a users object where the phone number is 2000.

See previous response.

On Sat, Sep 21, 2013 at 4:05 PM, ozirescruz notifications@github.comwrote:

Sugar configs:

[image: sc1]https://f.cloud.github.com/assets/5469222/1186642/40b077d2-2312-11e3-9050-4f7ca485aee8.jpg [image: sc3]https://f.cloud.github.com/assets/5469222/1186643/40b90e92-2312-11e3-9f04-2f7eb590db8d.jpg [image: sc2]https://f.cloud.github.com/assets/5469222/1186644/40b96842-2312-11e3-978d-6729c9660534.jpg

— Reply to this email directly or view it on GitHubhttps://github.com/blak3r/yaai/issues/154#issuecomment-24872432 .

ozirescruz commented 10 years ago

This number 2000 is only for testing. Don't you have an example config that works and I can use to connect with x-lite or zoiper user from sugarcrm Contact for example? Just for testing, localy.

blak3r commented 10 years ago

Never tried calling myself. Through click to dial. Internal to internal calls aren't supported in the rest of the code base.

I dunno what your doing.

Sent from my iPhone

On Sep 21, 2013, at 4:36 PM, ozirescruz notifications@github.com wrote:

This number 2000 is only for testing. Don't you have an example config that works and I can use to connect with x-lite or zoiper user from sugarcrm Contact for example? Just for testing, localy.

— Reply to this email directly or view it on GitHub.