search

blak3r / yaai

SugarCRM Asterisk integration
http://www.sugarforge.org/projects/yaai
GNU General Public License v3.0
84 stars 85 forks source link

_FATAL: SOAP login failed, something didn't get set by login #190

Open wincentblack opened 10 years ago

wincentblack commented 10 years ago

Hello All! Please help me!

I integrate my Asterisk with SugarCRM, and i have a problem with launch of asterisklogger.php

My sustem: OS Centos 5.10 x86 Asterisk 11.3.0 + FreePBX Sugarcrm Pro 6.5.13 PHP 5.5.3 (cli) (built: Aug 21 2013 18:49:39) Copyright (c) 1997-2013 The PHP Group Zend Engine v2.5.0, Copyright (c) 1998-2013 Zend Technologies callinize community 3.6.9 installed

download here http://www.sugarforge.org/frs/?group_id=773

My problem:

When i launch script asterisklogger.php i have this error:

Trying SOAP login endpoint=[https://127.0.0.1/sugarcrmbeta/soap.php] user=[admin] password=[21232f297a57a5a743894a0e4a801fc3] FATAL: SOAP login failed, something didn't get set by login... check your site_url, and make sure sugarcrm is running. SessionID: user=admin GUID= Sleeping for 5 seconds then retrying...

I tried change ip addres my server on 127.0.0.1 but the error is still.

Thank you!

blak3r commented 10 years ago

What do you get at https://127.0.0.1/sugarcrmbeta/soap.php

Is https working?

Sent via mobile

On May 10, 2014, at 3:56 AM, wincentblack notifications@github.com wrote:

Hello All! Please help me!

I integrate my Asterisk with SugarCRM, and i have a problem with launch of asterisklogger.php

My sustem: OS Centos 5.10 x86 Asterisk 11.3.0 + FreePBX Sugarcrm Pro 6.5.13 PHP 5.5.3 (cli) (built: Aug 21 2013 18:49:39) Copyright (c) 1997-2013 The PHP Group Zend Engine v2.5.0, Copyright (c) 1998-2013 Zend Technologies

callinize community 3.6.9 installed

My problem:

When i launch script asterisklogger.php i have this error:

Trying SOAP login endpoint=[https://127.0.0.1/sugarcrmbeta/soap.php] user=[admin] password=[21232f297a57a5a743894a0e4a801fc3] FATAL: SOAP login failed, something didn't get set by login... check your site_url, and make sure sugarcrm is running. SessionID: user=admin GUID= Sleeping for 5 seconds then retrying...

I tried change ip addres my server on 127.0.0.1 but the error is still.

Thank you!

— Reply to this email directly or view it on GitHub.

wincentblack commented 10 years ago

All my services are working through https, I tried to run through http but the error is still. I downgrade SugarCRM 6.5.13 to 6.5.1 and callinize-community-3.6.9 to yaii-2.4.1 via http but error is still.

php ./asteriskLogger.php

\ Asterisk Logger Starting ****

Sugar root set to [/var/www/html/sugarcrmbeta/custom/modules/Asterisk/../../../]

PHP Notice: Undefined index: asterisk_log_file in /var/www/html/sugarcrmbeta/custom/modules/Asterisk/asteriskLogger.php on line 118

Notice: Undefined index: asterisk_log_file in /var/www/html/sugarcrmbeta/custom/modules/Asterisk/asteriskLogger.php on line 118 Logging to:

Callout prefix is [1]

Callin prefix is [+1]

asteriskMatchInternal = /^(sip\/[1-9][0-9][0-9]?[0-9]?-|Local)/i

(Config processed)

Selecting DB Name: sugarcrmbeta ! Trying SOAP login endpoint=[http://127.0.0.1:5454/soap.php] user=[admin] password=[928685e214fa387530cc8e14d09a1858] PHP Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160

Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160 PHP Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160

Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160 PHP Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160

Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160 PHP Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160

Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160 ! FATAL: SOAP login failed, something didnt get set by login... check your site_url: user=admin GUID=

P.S. I used a non standard port http (5454 tcp).

Thank you.

blak3r commented 10 years ago

Do some searching here for things like site_url and "! Trying SOAP login endpoint"... People have had weird issues... random things have fixed them like correcting the site_url in config.php...

Can't recall.

ᐧ

On Sat, May 10, 2014 at 4:06 PM, wincentblack notifications@github.comwrote:

All my services are working through https, I tried to run through http but the error is still. I downgrade SugarCRM 6.5.13 to 6.5.1 and callinize-community-3.6.9 to yaii-2.4.1 via http but error is still. php ./asteriskLogger.php

\ Asterisk Logger Starting **** Sugar root set to [/var/www/html/sugarcrmbeta/custom/modules/Asterisk/../../../]

PHP Notice: Undefined index: asterisk_log_file in /var/www/html/sugarcrmbeta/custom/modules/Asterisk/asteriskLogger.php on line 118

Notice: Undefined index: asterisk_log_file in /var/www/html/sugarcrmbeta/custom/modules/Asterisk/asteriskLogger.php on line 118 Logging to: Callout prefix is [1] Callin prefix is [+1]

asteriskMatchInternal = /^(sip\/[1-9][0-9][0-9]?[0-9]?-|Local)/i (Config processed)

Selecting DB Name: sugarcrmbeta ! Trying SOAP login endpoint=[http://127.0.0.1:5454/soap.php] user=[admin] password=[928685e214fa387530cc8e14d09a1858] PHP Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160

Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160 PHP Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160

Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160 PHP Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160

Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160 PHP Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160

Warning: Attempt to modify property of non-object in /var/www/html/sugarcrmbeta/include/nusoap/nusoap.php on line 6160 ! FATAL: SOAP login failed, something didnt get set by login... check your site_url: user=admin GUID=

P.S. I used a non standard port http (5454 tcp).

Thank you.

— Reply to this email directly or view it on GitHubhttps://github.com/blak3r/yaai/issues/190#issuecomment-42752827 .

Blake Robertson blake@callinize.com Callinize

wincentblack commented 10 years ago

Thank you for answer!

I tried change site_url on localhost,127.0.0.1 but error is still.

This error can occur because of the later php? I have PHP 5.5.3

blak3r commented 10 years ago

Not that I'm aware of. Keep digging here and I think you'll find a clue. Can't remember honestly.

On Mon, May 12, 2014 at 3:00 AM, wincentblack notifications@github.comwrote:

Thank you for answer!

I tried change site_url on localhost,127.0.0.1 but error is still.

This error can occur because of the later php? I have php PHP 5.5.3

— Reply to this email directly or view it on GitHubhttps://github.com/blak3r/yaai/issues/190#issuecomment-42801227 .

Blake Robertson blake@callinize.com Callinize

wincentblack commented 10 years ago

I installed centos 6.5 with php 5.3 and script work is done. Script connected to Asterisk on localhost as well. But I have Asterisk and CRM on a different servers. I changed config (Asterisk Manager Host) on CRM to my Asterisk server and launched asterisLogger.php with error:

Successfully logged into Sugar via SOAP! SessionId=qetrqoomo76d5lm6461e4 user=admin GUID=1 [Asterisk Manager Interface (AMI) Connection] Successfully opened socket connection to xxx.xxx.xxx.xxx:5038 AMI Version Info:

 Asterisk Call Manager/1.3

AMI Login action raw response:

 Response: Error
 Message: Authentication failed

ERROR: AMI Login FAILED, Depending on your asterisk version helpful info may be above. Check Asterisk Username / Password in config, then verify AMI user has proper permissions in manager.conf [Asterisk Manager Interface (AMI) Connection]

I connected to my Asterisk server via telnet is successful!!!!

[Asterisk]# telnet xxx.xxx.xxx.xxx 5038 Trying xxx.xxx.xxx.xxx... Connected to xxx.xxx.xxx.xxx. Asterisk Call Manager/1.3 Action: Login ActionID: 1 Username: yaai Secret: mypassword

Response: Success ActionID: 1 Message: Authentication accepted

Event: FullyBooted Privilege: system,all Status: Fully Booted

How fix this problem?

blak3r commented 10 years ago

Did you telnet from the same machine? The ami config has permitted up address list.

Blake Robertson Callinize blake@callinize.com

On May 12, 2014, at 4:44 AM, wincentblack notifications@github.com wrote:

I installed centos 6.5 with php 5.3 and script work is done. Script connected to Asterisk on localhost as well. But I have Asterisk and CRM on a different servers. I changed config (Asterisk Manager Host) on CRM to my Asterisk server and launched asterisLogger.php with error:

Successfully logged into Sugar via SOAP! SessionId=qetrqoomo76d5lm6461e4 user=admin GUID=1 [Asterisk Manager Interface (AMI) Connection] Successfully opened socket connection to xxx.xxx.xxx.xxx:5038 AMI Version Info:

Asterisk Call Manager/1.3 AMI Login action raw response:

Response: Error Message: Authentication failed ERROR: AMI Login FAILED, Depending on your asterisk version helpful info may be above. Check Asterisk Username / Password in config, then verify AMI user has proper permissions in manager.conf

[Asterisk Manager Interface (AMI) Connection]

I connected to my Asterisk server via telnet is successful!!!! [Asterisk]# telnet xxx.xxx.xxx.xxx 5038 Trying xxx.xxx.xxx.xxx... Connected to xxx.xxx.xxx.xxx. Asterisk Call Manager/1.3 Action: Login ActionID: 1 Username: yaai Secret: mypassword

Response: Success ActionID: 1 Message: Authentication accepted

Event: FullyBooted Privilege: system,all Status: Fully Booted

How is fix this problem?

— Reply to this email directly or view it on GitHub.

wincentblack commented 10 years ago

Yes. I connected telnet from same server where launch asterisklogger.php. Yes. IP address is permited in ami config. Schema: server1 (10.10.10.1) - it is SugarCRM + YAAI (asterisklogger.php)+ Telnet server2 (10.10.10.2) - it is Asterink

Telnet is conected to server2 asterisklogger.php - autentification failure

Thank you!

DavidBogar commented 10 years ago

I have the same issue I'm trying to troubleshoot!

DavidBogar commented 10 years ago

Do you have LDAP authentication enabled? I do - do you have an encryption key entered?

DavidBogar commented 10 years ago

sorry for multiple posts - i managed to fix it although i'm not sure what i fixed exactly....

I first uninstalled module, than reinstalled. quick repair and rebuild rebuild config file repair JS files

and it just started working...

DavidBogar commented 10 years ago

This happened again (4 months later) and had to regoogle it. so glad i put the solution in here... Rebuild config file through sugar!

tedd77 commented 9 years ago

Hello,

my php version is 5.3.29 , my asterisk version is 11.13.0 and my centos is 2.6.18-398.el5 My Callinize version is : 3.6.9 My sugarcrm version is 6.5.18

I am having the following error: [root@localhost Asterisk]# php asteriskLogger.php PHP Warning: fopen(): Filename cannot be empty in /var/www/html/SugarCRM/custom/modules/Asterisk/asteriskLogger.php on line 1498 PHP Warning: fclose() expects parameter 1 to be resource, boolean given in /var/www/html/SugarCRM/custom/modules/Asterisk/asteriskLogger.php on line 1505

\ Asterisk Logger Starting [2014-11-30 15:38:35]**** [Config Settings] Sugar root set to [/var/www/html/SugarCRM/custom/modules/Asterisk/../../../] PHP Notice: Undefined index: asterisk_log_file in /var/www/html/SugarCRM/custom/modules/Asterisk/asteriskLogger.php on line 133 Main Log is logging to: PHP Notice: Undefined index: asterisk_event_log_file in /var/www/html/SugarCRM/custom/modules/Asterisk/asteriskLogger.php on line 134 Found Language file for en_us Callout prefix is [] Callin prefix is [] Match Internal Regex = /^(sip\/[1-9][0-9][0-9]?[0-9]?-|Local)/i [Database Connection] Selecting DB Name: sugarcrm1 PHP Deprecated: Function eregi() is deprecated in /var/www/html/SugarCRM/custom/modules/Asterisk/asteriskLogger.php on line 2265 [SOAP Connection] Trying SOAP login endpoint=[http://127.0.0.1:443/SugarCRM/soap.php] user=[admin] password=[918f8f2a8f07aa026f4cd9241f836810] FATAL: SOAP login failed, something didn't get set by login... check your site_url, and make sure sugarcrm is running. SessionID: user=admin GUID= Sleeping for 5 seconds then retrying...

Could someone help in solving this issue ? Thank you in advance