blak3r / yaai

SugarCRM Asterisk integration
http://www.sugarforge.org/projects/yaai
GNU General Public License v3.0
81 stars 85 forks source link

Step 1.. #197

Closed dogatemycomputer closed 9 years ago

dogatemycomputer commented 9 years ago

I am positive this is going to be flagged as a dumb question but I have zero experience with SugarCRM (or any CRM package at all). I'm trying to get Asterisk to integrate with SugarCRM for a single user (small business). Asterisk and SugarCRM installations were both easy and I am comfortable with AMI, Apache, MySQL and PHP.

Here is where my confusion starts:

Step 1: Installation is done using the "Module Loader" from within SugarCRMs Admin section.

I have read through all the other manuals and forums. Just about everything else makes perfect sense to me. I can find the "Module Loader" in SugarCRM. It prompts me for a file.. but I have no idea what file to select.

Thank you for any responses.

blak3r commented 9 years ago

Grab the zip file off sugar forge.

Blake Robertson Callinize blake@callinize.com

On Jul 8, 2014, at 6:39 PM, dogatemycomputer notifications@github.com wrote:

I am positive this is going to be flagged as a dumb question but I have zero experience with SugarCRM (or any CRM package at all). I'm trying to get Asterisk to integrate with SugarCRM for a single user (small business). Asterisk and SugarCRM installations were both easy and I am comfortable with AMI, Apache, MySQL and PHP.

Here is where my confusion starts:

Step 1: Installation is done using the "Module Loader" from within SugarCRMs Admin section.

I have read through all the other manuals and forums. Just about everything else makes perfect sense to me. I can find the "Module Loader" in SugarCRM. It prompts me for a file.. but I have no idea what file to select.

Thank you for any responses.

— Reply to this email directly or view it on GitHub.

dogatemycomputer commented 9 years ago

I downloaded the zip from Github. Let me try the one from SugarForge. Thanks!

blak3r commented 9 years ago

Either in theory would work. But go Sugarforge to be sure.

Blake Robertson Callinize blake@callinize.com

On Jul 8, 2014, at 6:52 PM, dogatemycomputer notifications@github.com wrote:

I downloaded the zip from Github. Let me try the one from SugarForge. Thanks!

— Reply to this email directly or view it on GitHub.

dogatemycomputer commented 9 years ago

For the next guy...

Thanks for the help Blake!

blak3r commented 9 years ago

No problem. If you want an easier install. Checkout www.callinize.com

Blake Robertson Callinize blake@callinize.com

On Jul 8, 2014, at 6:56 PM, dogatemycomputer notifications@github.com wrote:

For the next guy...

http:///sugarcrm login as admin Click ADMIN on top right click "Module Loader" Download this file (or latest alternative): http://www.sugarforge.org/frs/download.php/10997/callinize-community-3.6.9.zip Select the downloaded file Click INSTALL Follow the prompts Thanks for the help Blake!

— Reply to this email directly or view it on GitHub.

dogatemycomputer commented 9 years ago

We're a "not-for-profit" ITSP (meaning we aren't in the business of ripping off our customers). We're trying to get a basic package for smaller customers working so we can showcase your product then move customers onto your platform as they grow (rather than handling the larger customers in-house). The initial demo product for new customers will be 100% free (we're going to eat the entire cost including the monthly server costs). As customers outgrow the basic product or want more functionality (like Ring Group support) we'll have pre-written documentation explaining how they can move over to your hosted solution. We don't really want to be in the CRM business but we are tired of loosing business to larger vendors. Your free edition will help us get customers started on your platform. We're happy to move bigger customers over to your platform once they understand the value of paying per-seat every month for a quality solution.

blak3r commented 9 years ago

If you're hosting both side of it, then I might be interested. Lets talk offline. blake [at] callinize.com

The new product is such a better first impression. ᐧ

On Tue, Jul 8, 2014 at 7:22 PM, dogatemycomputer notifications@github.com wrote:

We're a "not-for-profit" ITSP (meaning we aren't in the business of ripping off our customers). We're trying to get a basic package for smaller customers working so we can showcase your product then move customers onto your platform as they grow (rather than handling the larger customers in-house). The initial demo product for new customers will be 100% free (we're going to eat the entire cost including the monthly server costs). As customers outgrow the basic product or want more functionality (like Ring Group support) we'll have pre-written documentation explaining how they can move over to your hosted solution. We don't really want to be in the CRM business but we are tired of loosing business to larger vendors who offer it so as long as you have a free solution that we can work with initially then we're happy to move the bigger customers to you once they've gotten their feet off the ground.

— Reply to this email directly or view it on GitHub http://r.clb.pt/r/e71f460af0d6327ce20a02ee2150cfea?d=https%3A%2F%2Fgithub.com%2Fblak3r%2Fyaai%2Fissues%2F197%23issuecomment-48412073 .

Blake Robertson blake@callinize.com Callinize

Nkunzis commented 7 years ago

Hi Blake I followed above instructions but still have issue with uploading the Zip, tried yaai-master.zip from your account here, tried SugerCE-add-ons.master.zip from "sugarcrm" account. Here is the message i got after upload:

"ZIP Error(0): Status(9): Arhive(upload://SugarCE-Add-ons-master.zip): Directory(/tmp/kKh3jF)"

I see no error in it.

Thank you for ur help

Nkunzis commented 7 years ago

Found the solution.... I should share it here, it may help someone else: Then downloaded zip file, has sub folder with the same name once it s uncompressed. Module Loader fails to find the manifest file in the first layer of the uploaded zip file

Structure after zip file: -Yaai-master.zip --Yaai-master --manifest.php --Other files and folders

The correct Structure is: --Yaa-master.zip --Manifest.php --Other files and folders