[Support]: Clips/Recordings do not play inside home assistant Media tab

[Thorvarium]

Describe the problem you are having

Clips/Recordings do not play inside home assistant Media tab, but play inside frigate addon

Version

0.12.0-DA3E197

Frigate config file

mqtt:
  host: 192.168.x.xx
  port: 1883
  user: 'frigate'
  password: 'XXXX'
cameras:
  driveway:
    ffmpeg:
      inputs:
        - path: rtsp://admin:XXXXXX@192.168.x.xxx:554/1/h264major
          roles:
            - rtmp
        - path: rtsp://admin:XXXXXX@192.168.x.xxx:554/1/h264minor
          roles:
            - record
            - detect
    detect:
      width: 1280
      height: 720
    objects:
      track:
        - person
        - dog
detectors:
  cpu1:
    type: cpu
    num_threads: 3
record:
  enabled: True
  retain:
    days: 2
    mode: all 
  events:
    retain:
      default: 10

Relevant log output

N/a

FFprobe output from your camera

ffprobe version 2023-05-11-git-ceb050427c-essentials_build-www.gyan.dev Copyright (c) 2007-2023 the FFmpeg developers
  built with gcc 12.2.0 (Rev10, Built by MSYS2 project)
  configuration: --enable-gpl --enable-version3 --enable-static --disable-w32threads --disable-autodetect --enable-fontconfig --enable-iconv --enable-gnutls --enable-libxml2 --enable-gmp --enable-bzlib --enable-lzma --enable-zlib --enable-libsrt --enable-libssh --enable-libzmq --enable-avisynth --enable-sdl2 --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxvid --enable-libaom --enable-libopenjpeg --enable-libvpx --enable-mediafoundation --enable-libass --enable-libfreetype --enable-libfribidi --enable-libvidstab --enable-libvmaf --enable-libzimg --enable-amf --enable-cuda-llvm --enable-cuvid --enable-ffnvcodec --enable-nvdec --enable-nvenc --enable-d3d11va --enable-dxva2 --enable-libvpl --enable-libgme --enable-libopenmpt --enable-libopencore-amrwb --enable-libmp3lame --enable-libtheora --enable-libvo-amrwbenc --enable-libgsm --enable-libopencore-amrnb --enable-libopus --enable-libspeex --enable-libvorbis --enable-librubberband
  libavutil      58.  7.100 / 58.  7.100
  libavcodec     60. 11.100 / 60. 11.100
  libavformat    60.  5.100 / 60.  5.100
  libavdevice    60.  2.100 / 60.  2.100
  libavfilter     9.  8.100 /  9.  8.100
  libswscale      7.  2.100 /  7.  2.100
  libswresample   4. 11.100 /  4. 11.100
  libpostproc    57.  2.100 / 57.  2.100
Input #0, rtsp, from 'rtsp://*:*@192.168.x.xxx:554/1/h264minor':
  Metadata:
    title           : 10
  Duration: N/A, start: 0.000000, bitrate: N/A
  Stream #0:0: Video: hevc (Main), yuv420p(tv), 3840x2160, 20 fps, 20 tbr, 90k tbn
  Stream #0:1: Audio: pcm_alaw, 8000 Hz, mono, s16, 64 kb/s

Frigate stats

No response

Operating system

HassOS

Install method

HassOS Addon

Coral version

CPU (no coral)

Network connection

Wired

Camera make and model

https://www.amazon.com/gp/product/B09PB2FM2F/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

Any other information that may be helpful

video: https://photos.app.goo.gl/eiC1w8pg2zgMcrR79

[NickM-27]

This seems like it would be an HA issue or an issue with the integration

[kdill00]

can you try on another device? it says that stream is h265, make sure you device has the latest update if its an apple device or you are using google chrome. Apple devices may even still need settings turned on for h265 under settings>safari>advanced>experimental features>enable options about web codec h265. Mobile app on ios uses safari heavily. The other thing would be the devices your calling the video from. h265 will strain a smaller machine running HA especially at that resolution.

[Thorvarium]

can you try on another device? it says that stream is h265, make sure you device has the latest update if its an apple device or you are using google chrome. Apple devices may even still need settings turned on for h265 under settings>safari>advanced>experimental features>enable options about web codec h265. Mobile app on ios uses safari heavily. The other thing would be the devices your calling the video from. h265 will strain a smaller machine running HA especially at that resolution.

Thanks, on Android it works. My Windows 11 (where I am seeing the issue) is up to date and chrome is also up to date.

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