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blindnet-io / product-management

Repository dedicated for reporting bugs, ideas for improvements, and new features
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Add contact info #317

Closed m4rk055 closed 1 year ago

m4rk055 commented 2 years ago

Add an email address for contact to the footer of the page.

filipblnt commented 2 years ago

blindsend-feedback@blindnet.io ?

m4rk055 commented 2 years ago

Sounds good. feedback@blindsend.io would be better. Can we have multiple domains registered on gsuite?

filipblnt commented 2 years ago

Not sure if we can make multiple domains, probably. But let's see first what we really want to do here. Is this a general feedback address or a technical one? I think it's general. Who should read those emails? And then what should be the address (I think we need help from the marketing team @Vuk-BN @clareblindnet )

clareblindnet commented 2 years ago

Is it feedback on blindsend or an email people will use if they are having trouble? Then I would recommend help@blindsend.io

Or we could generalize and have contact@blindsend.io which would allow both help and feedback to fall under that

Ideally we would have a customer sales team or account/customer service manager read them. But for now I think this is something Vuk and I can handle and I can reach out if I have a technical question. @Vuk-BN what do you think?

Vuk-BN commented 2 years ago

I agree with @clareblindnet that either help@ or contact@ works best if we want to give folks an ability to contact us with general help.