Closed FreeWorld123 closed 7 years ago
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After the Error Message Pop-up, the IOS App gets automatically closed on my phone (Can't See which Wallet is saved on the App, because i am not sure if i created a new blockchain wallet)
@mpfluger Could you help me ?
@jtormey Could you maybe help me please :(
Please contact our support team at https://support.blockchain.com. Thanks!
Hello,
I hope you will help me as fast as possible.
Background: In September last year i sent to my wallet (IOS App) ~ 1 Bitcoin, but since that i'm not able to Login with the App anymore.
If i Sant to enter my Passwort. This Message pop-up:
(german) Fehler: ungültige Bitcoin-Adresse (translate to englisch): ~invalid Bitcoin-Address
I have a 16-Phrases Passwort noticed.
I am not sure, if i have created a new Blockchain Wallet but the Adress where i had to sent the BTC is now in my Wallet saved under "watch-only address. I am not able to sent the coins but the Coins are still on this Wallet.
If i login now in my wallet i have only a 12-Phrases Passwort.
Could you please Help me? Maybe threw PM.
The blockchain Support promised me to get help here.
Thank you