Invoice don't update to paid

blockonomics / whmcs-bitcoin-plugin

Accept bitcoins on your WHMCS, payments go directly into your wallet

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Invoice don't update to paid #115

Closed mauamolat closed 3 years ago

mauamolat commented 3 years ago

When a client pays, it doesn't update and I get this error 503 in the logs

blockonomics commented 3 years ago

Please consult the below article https://blockonomics.freshdesk.com/solution/articles/33000219539-order-status-not-changing-ddos-protection

Note that the IP of our callback server has changed. Please use the updated IP from that article

mauamolat commented 3 years ago

I did this. Now it works not by that article instructions but by increasing the threshold of my DOS rate limit from 100 to 250 and yet the logs saying ReadTimeout https://bit.ly/353gAYl

DarrenWestwood commented 3 years ago

Closing this as the issue is related to the DDOS protection settings.

If you still experience issues after following the steps in https://help.blockonomics.co/support/solutions/articles/33000219539-order-status-not-changing-ddos-protection, please log a ticket with the Blockonomics support team for further assistance setting up.