Demilewis
commented
10 hours ago Description
I sent Zeta from Coinone to Binance(web3) and Zeta never arrived in my binance wallet. I suspect that Coinone uses zevm network and Binance uses Etherium network which led to this issue. Is there a way fo retrieve my Zeta? I can provide any information that you need in the future to fix this problem. Maybe this is not the right place for this kind of inquiry but I ran out of options after both Coinone and Binance couldn't find any solution with this issue.
Type of the installation
Docker-compose
Type of the JSON RPC archive node
Erigion
Type of the chain
Zevm
Link to the page
Steps to reproduce
No response
Backend version
v6.9.1-beta
Frontend version
v1.36.2+f793609b
Elixir & Erlang/OTP versions
Elixir
Operating system
No response
Additional information
User Agent: Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Mobile Safari/537.36
Hi there @Jinsueun The issue likely stems from a mismatch between the Zeta networks used by Coinone (zEVM) and Binance (Ethereum), resulting in the tokens not arriving at your Binance wallet.
To retrieve your Zeta, I recommend contacting the support team for specialized assistance with the recovery process.
You can access recovery guidelines here: Coinone Dapps Support Ticket Requests. On the page, click the live chat bubble in the bottom right corner to connect with a support agent who can provide immediate and effective solutions.
For the fastest resolution, I strongly encourage using the live chat option.
Thank you for your patience and understanding. I’m confident this issue will be resolved promptly.
Kind regards.
vbaranov
Description
I sent Zeta from Coinone to Binance(web3) and Zeta never arrived in my binance wallet. I suspect that Coinone uses zevm network and Binance uses Etherium network which led to this issue. Is there a way fo retrieve my Zeta? I can provide any information that you need in the future to fix this problem. Maybe this is not the right place for this kind of inquiry but I ran out of options after both Coinone and Binance couldn't find any solution with this issue.
Type of the installation
Docker-compose
Type of the JSON RPC archive node
Erigion
Type of the chain
Zevm
Link to the page
https://zetachain.blockscout.com/tx/0x7dade9ef684ff996ba03fc4f26e87e00b16eda9e38d1cf2c882c6044eb9af80c?tab=index
Steps to reproduce
No response
Backend version
v6.9.1-beta
Frontend version
v1.36.2+f793609b
Elixir & Erlang/OTP versions
Elixir
Operating system
No response
Additional information
User Agent: Mozilla/5.0 (Linux; Android 10; K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Mobile Safari/537.36