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blogtutor / blog-tutor-support

Custom Support Plugin for NerdPress Clients
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Replace CF Cache Clear Timeout Zap with direct Webhook to Slack #271

Open blogtutor opened 1 year ago

blogtutor commented 1 year ago

Right now if a cache clear times out, we send a webhook to zapier, which then filters/formats and posts to Slack. This is the biggest "task" user in our Zapier account and we need to pare the account usage down by September.

It should be pretty straightforward to send our webhooks directly to Slack instead. https://api.slack.com/messaging/webhooks

BUT we may also want to revisit this completely, since these notifications aren't particularly useful anymore.

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blogtutor commented 1 year ago

How about we only send the webhook after a certain number (or percentage?) of cache clear failures? So the site only alerts if there's an actual issue, rather than using Zapier to filter...and sending a notice on every hiccup.

We really only care if a site is consistently having cache clear issues.

CNoemi94 commented 2 months ago

@blogtutor Is this still an issue?

blogtutor commented 2 months ago

Welllllllllll.... I've basically disabled these notifications back in September so I don't know if it's still a thing. Probably is.

CNoemi94 commented 2 months ago

Since we're not using the notifications anymore, would it be okay to archive this?

blogtutor commented 2 months ago

Well, the real issue is that the notifications stopped being useful.

We still care if a site is consistently having cache clear issues - and right now we have no way of getting any insight into that. So maybe we need to step back on this one and rethink the underlying issue and potential fix.