Link migration error message to our support site

[markbiek]

The error states to contact support but we don’t have a way to contact support. Can we link the “Contact us” text to wordpress.com/help.

[markbiek]

Fixed by https://github.com/blogvault/wpcom-migration/pull/36

[bv-shivamsharma]

Hi @markbiek, this is still pending! Can you please have another look?

[markbiek]

@bv-shivamsharma What's the best way to verify this? Is there a way I can simulate a failure?

[bv-shivamsharma]

Please deactivate the destination site wpcom-migration plugin after copying the key and then hit the 'Start Migration' button

[markbiek]

I'm still not seeing "contact support" as a link.

[bv-shivamsharma]

Hi @markbiek, sorry for the confusion, I meant that this issue is still not fixed yet, I'm yet to deploy a fix.

[markbiek]

Hi @markbiek, sorry for the confusion, I meant that this issue is still not fixed yet, I'm yet to deploy a fix.

Ah, that makes sense. Thanks for clarifying! Just let me know when it's ready to re-test.

[sixhours]

The text and link are not there in the latest version of the plugin:

[bv-shivamsharma]

Hi @sixhours, we have many error messages and only a handful have 'contact support' in them. I have only replaced those error messages with the 'contact us' link.

Would you like the 'contact us' link in each error message?

Update - I can append the following text to the error message 'Contact us if you're still having trouble.' if the message doesn't contain the 'contact support' substring. Something like this

[bv-shivamsharma]

Hi @markbiek, @sixhours I have gotten this deployed, let me know if there's any change in the text or link you want me to change and I'll get that fixed in the next deployment.

[sixhours]

I see it now, thank you!