Can't open configuration in admin page after install magento-chatbot

[huynit]

Hi . after install module i can't open frontend page and configuration in admin page, i chek in report folder i found error is "Undefined index: id", Please see in attach file . 804580717750.txt

Do you have any solution for it?

[blopa]

Hello @huynit, how are you?

Are you using Magento 1 or Magento 2 version?

Best.

[huynit]

Thank for reply.I using magento 2, i try install and reinstall again but still error You have any solution?

Vào 6 thg 1, 2018 10:39 CH, "Pablo Benmaman" notifications@github.com đã viết:

Hello @huynit https://github.com/huynit, how are you?

Are you using Magento 1 or Magento 2 version?

Best.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/blopa/Magento-Chatbot/issues/142#issuecomment-355754765, or mute the thread https://github.com/notifications/unsubscribe-auth/AJwoB0PkeszgzyXTb1mvHS31r_UfpsyCks5tH5OsgaJpZM4RVOFq .

[blopa]

I'll have a look

[blopa]

Can you send me your var/log and var/report folders?

[blopa]

Which module version are you using?

[huynit]

I using last version 2.2.2 of magento , if you need i'll send source code for you

Vào 6 thg 1, 2018 11:49 CH, "Pablo Benmaman" notifications@github.com đã viết:

Can you send me your var/log and var/report folders?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/blopa/Magento-Chatbot/issues/142#issuecomment-355759391, or mute the thread https://github.com/notifications/unsubscribe-auth/AJwoB2E1Epi7WBGq-j15ZVieiK35_WaPks5tH6QlgaJpZM4RVOFq .

[huynit]

I uninstall version error and clear all error. If you want log or report, i'll install it again if you need

Vào 7 thg 1, 2018 12:02 SA, "Đức Huy" huyit.nguyen@gmail.com đã viết:

I using last version 2.2.2 of magento , if you need i'll send source code for you

Vào 6 thg 1, 2018 11:49 CH, "Pablo Benmaman" notifications@github.com đã viết:

Can you send me your var/log and var/report folders?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/blopa/Magento-Chatbot/issues/142#issuecomment-355759391, or mute the thread https://github.com/notifications/unsubscribe-auth/AJwoB2E1Epi7WBGq-j15ZVieiK35_WaPks5tH6QlgaJpZM4RVOFq .

[blopa]

I mean, what version of the module are you using? Latest 1.0.5?

[huynit]

Yes i using last version of module

Vào 7 thg 1, 2018 12:24 SA, "Pablo Benmaman" notifications@github.com đã viết:

I mean, what version of the module are you using? Latest 1.0.5?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/blopa/Magento-Chatbot/issues/142#issuecomment-355761665, or mute the thread https://github.com/notifications/unsubscribe-auth/AJwoB4cz75uNgmLvDuN09nD-XT2PyEeDks5tH6xUgaJpZM4RVOFq .

[blopa]

Try this version and let me know: https://github.com/blopa/Magento-Chatbot/archive/feature/update_description.zip

[hafeez3000]

Works like a charm!

[huynit]

Sorry . i go out now. I will try later.

Vào 7 thg 1, 2018 12:48 SA, "Abdul Hafeez" notifications@github.com đã viết:

Works like a charm!

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/blopa/Magento-Chatbot/issues/142#issuecomment-355763189, or mute the thread https://github.com/notifications/unsubscribe-auth/AJwoB26Aks0uOYBnqUwVAebkz5lIPO0uks5tH7HsgaJpZM4RVOFq .

[blopa]

Ok, please let me know so I can merge the code.

[huynit]

hi blopa. i'll install your update packet but still error. you can link to "www.noithatsaigoncaocap.com" frontend not load after i install module, maybe i need clear cache ? i install step by step like this:

List all modules

php -f bin/magento module:status

Enable magento-chatbot module

php -f bin/magento module:enable Werules_Chatbot --clear-static-content

Run database installation upgrades

php -f bin/magento setup:upgrade

Compile

php -f bin/magento setup:di:compile

Deploy Static Content

php -f bin/magento setup:static-content:deploy

it's correct step ?

[hafeez3000]

Hi Huynit, Look for any issues with file permissions

[huynit]

hi hafeez3000 what yow meant? i don't know exactly your module need permission. can you check it in my cpanel

[blopa]

That doesn't look like a error from the module. Did you installation worked before installing the module? Can you send me the log?

[huynit]

hi blopa you mean worked is crontab ? log.zip

[blopa]

That doesn't look like a error from the module. Try installing the module in a new M2 instance.