Messenger Settings Not Loaded

[ntan-vixi]

Hello,

I have a problem with my Magento 2 shop, the Messenger Settings page is not loaded. But the general settings page is working fine.

[blopa]

Hi there.

That's weird. What is your Magento version? Can you send me your log files?

[ntan-vixi]

Hello,

I didn't see any error about the application. I'm sending you the log files anyway.

I am using Magento 2

Thanks,

[ntan-vixi]

log.zip report.zip

[syntaxisarg]

the same thing happens with magento 2.2.2

[itsmudassir]

@ntan-vixi Can you please tell me the installation steps for this chatbot on magento 2 as there is no [ System > General Settings > Chatbot Settings ] to be found .

[ntan-vixi]

@itsmudassir You can follow the steps indicated in page 4 of this pdf https://www.mageworx.com/index.php/downloads/dl/file/id/124/product/0/woxy_user_guide_10_17.pdf

[blopa]

Hey guys. Just a quick update that I didn't forgot about this issue. I looked over at this on the weekend, but couldn't find any problems. I'll keep looking until I find a solution.

[xmav]

Looks like issue comes from app/code/Werules/Chatbot/etc/config.xml It cannot read value for . I have commented that field in config.xml and get all fields in backend config visible (Messenger Settings)

[blopa]

@xmav What version of Magento are you using?

@itsmudassir @ntan-vixi @syntaxisarg could you try @xmav solution? I'm still not able to reproduce the problem, but this seems like a good lead.

[blopa]

You guys cal also try running this command:

php bin/magento cache:flush;php bin/magento cache:clean;php bin/magento setup:upgrade;php bin/magento setup:static-content:deploy -f

[xmav]

@blopa I am testing it using Magento 2.2.2

[blopa]

Local machine? Windows or Linux?

[xmav]

local dev environment on Ubuntu with Apache and PHP 7.0.25

[xmav]

@blopa To reproduce issue make sure that you don't have value for "commands_list" field in database core_config_data table. In this case default values from config.xml will be used and I hope you will see the issue

[xmav]

Here is more info from me: Looks like thats breaking changes in Magento 2.2 and 2.3 https://github.com/magento/magento2/commit/3f5494763b4d7095d51fac44b4cd4dc4a6ab4b92#diff-6b58c5ee8a358659b65e043f71bca51b As you may see in 2.2 \Magento\Framework\Serialize\Serializer\Json used as serializer. Thats why it cannot unserialize your value from config.xml

[blopa]

I'm waiting for the others to confirm if that fixed their problem, and I'll release a new version.

[itsmudassir]

Yes commenting the in config.xml solves the disappearing menu problem . but now the module is connected and my webhook url gives 404 error please take a look @blopa . I am using latest magento2 and the chatbox appears in home but the webhook doesnt work I tried to add a '/' at the end as well .

[itsmudassir]

@xmav did commenting the in config.xml solve your problem ? for It does make the settings visible but the extension does not generate working facebook webhook URL. If it worked for you please tel me your magento version and how did you host it with SSL .

[blopa]

@itsmudassir Try http://mudassir.website/chatbot/webhook/messenger/endpoint/al1foqt1ts

[blopa]

Version 1.0.7 released! https://github.com/blopa/Magento-Chatbot/releases/tag/m2_v1.0.7

[babybeddingdesign]

Hi, this VER will work on magento 2.3?