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Http Error 500 #36

Closed rachelmsevey closed 6 years ago

rachelmsevey commented 6 years ago

I'm very much a beginner, so I hope on on the right path here. When I go to bluehost and try and login to my wordpress site, I get the following message:

This page isn’t working box5454.temp.domains is currently unable to handle this request. HTTP ERROR 500

I checked the error log in the file manager and the last few lines are: Stack trace:

0 /home1/sherryd0/public_html/wp-content/mu-plugins/endurance-page-cache.php(403):

 Endurance_Page_Cache->is_cachable()
 #1 /home1/sherryd0/public_html/wp-includes/class-wp-hook.php(286): Endurance_Page_Cache-
 >finish('')
 #2 /home1/sherryd0/public_html/wp-includes/class-wp-hook.php(310): WP_Hook-
 >apply_filters(NULL, Array)
 #3 /home1/sherryd0/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
 #4 /home1/sherryd0/public_html/wp-includes/load.php(679): do_action('shutdown')
 #5 [internal function]: shutdown_action_hook()
 #6 {main}
   thrown in /home1/sherryd0/public_html/wp-content/mu-plugins/endurance-page-cache.php on 
   line 370

Am I correct in assuming the Endurance plugin is the issue here? Is there a way to fix it/disable it?

MikeHansenMe commented 6 years ago

hey @rachelmsevey I am going to jump in and take a look at the account. Do you mind sending me an email at mike.hansen @ endurance.com so I can share the details of what I find?

rachelmsevey commented 6 years ago

Thanks, @MikeHansenMe for your help!