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bluesky-social / social-app

The Bluesky Social application for Web, iOS, and Android
https://bsky.app
MIT License
10.52k stars 1.33k forks source link

In-app bug reporting, ideally directly within the post/reply-specific popover menu #5949

Open robbwdoering opened 2 weeks ago

robbwdoering commented 2 weeks ago

Describe the Feature

Presumably there's something somewhere, but after clicking through all the menus I can find on desktop, I can't find a way to actually report a bug. IDK if you'd want it going straight to GitHub or to an internal queue that you can manually allowlist, but either way: we're missing out on valuable bug reports if people are expected to create GitHub accounts and figure out issues.

If the form does exist (which it presumably does?), it needs to be way more accessible.

Attachments

Some potentially relevant FOSS libraries that seem to match your stack at a glance, tho I don't necessarily think this much logic is necessary -- any sort of pipeline from an in-app form to to GitHub issues would work. That said:

etc.

Describe Alternatives

I would like to see the ability to easily and quickly report a bug in a specific post/reply, but if y'all are concerned about that area growing, a button for a quick-n-dirty modal form in Settings would also be much better than nothing. Normally I would expect it in the footer, but obviously infinite-scroll makes that tricky.

Reddit lets people report bugs via a specific subreddit (link), so "reply to a broken post with #BugReport" could also be a cute option.

Additional Context

No response

Gudine commented 2 weeks ago

There's a button labeled "Feedback" at the bottom of the right sidebar that leads to Zendesk, and the same button is present in the mobile layout on the left sidebar, but it seems to stop showing up when the screen is between 800 and 1300px wide.