dgershman
commented
6 years ago There is a ticket to add some call metrics for each service body. Beyond that Twilio has all the bells and whistles pull reports, and I wouldn’t try to replicate that.
Closed gutterwall closed 5 years ago
dgershman
commented
6 years ago There is a ticket to add some call metrics for each service body. Beyond that Twilio has all the bells and whistles pull reports, and I wouldn’t try to replicate that.
dgershman
commented
6 years ago This is related to #105
gutterwall
commented
6 years ago Actually I see no where in Twilio to pull reports. There is a overview csv you can download, and a api if you pay for insights. I don't see a way to know if a user went to talk to a volunteer, or heard the jft, or got meeting information from the overview data. Just minutes used and if an outbound call or calls were done during the call (to volunteers) but that is not a good report. It would be cool to see per month how many attempts to volunteers/success and meeting and jft lookups were done so we could see usage by type. The only way I can figure that out is to click on each call and go to details to see manually what action they took. It would take a couple hours to categorize the call by type...
Just seems like a no brainer to be needed. Since we aren't using their workflow engine, you dont get the normal call center reports they have canned.
dgershman
commented
6 years ago Go to programmable voice in the twilio menu. All the reports are there.
dgershman
commented
6 years ago If there are more people interested in this, I'll consider building it in.
dgershman
commented
6 years ago looks like i'm going to have add a datastore into Yap to make this happen. i need to hold off on this for a bit. but other features on the roadmap are going to require this.
dgershman
commented
5 years ago Basic actions metrics are in master, slated for yap 3.x.
dgershman
commented
5 years ago Will be released in v3, in master now. Lot's of room for improvement, but doing the bare minimum right now.
gutterwall
commented
5 years ago Thanks! I will stand it up in test!
On Tue, Dec 25, 2018, 6:18 PM Danny Gershman <notifications@github.com wrote:
Will be released in v3, in master now. Lot's of room for improvement, but doing the bare minimum right now.
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gutterwall
commented
5 years ago I installed the yap 3.0 beta, and I set up the mysql database, and added it to the working config from 2.* per instructions. I got the following error when logging into the admin console.
Fatal error: Uncaught Error: Class 'Twilio\Http\CurlClient' not found in /homepages/4/d330097172/htdocs/yap3/vendor/twilio/sdk/Twilio/Rest/Client.php:166 Stack trace: #0 /homepages/4/d330097172/htdocs/yap3/endpoints/twilio-client.php(7): Twilio\Rest\Client->__construct('ACa233020a3c857...', 'b57166706b661be...')
require_once('/homepages/4/d3...') #2 /homepages/4/d330097172/htdocs/yap3/admin/home.php(3): UpgradeAdvisor::getStatus() #3 {main} thrown in /homepages/4/d330097172/htdocs/yap3/vendor/twilio/sdk/Twilio/Rest/Client.php on line 166
I ran the upgrade advisor php but it just is blank with no errors.
I thought you should know.
On Wed, Dec 5, 2018 at 9:31 PM Danny Gershman notifications@github.com wrote:
Basic actions metrics are in master, slated for yap 3.x.
[image: yap_admin] https://user-images.githubusercontent.com/1850811/49557264-15aa3980-f8d5-11e8-8726-b89ea5f8a641.png
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dgershman
commented
5 years ago Where did you find the installation files?
On Wed, Dec 26, 2018 at 10:54 PM gutterwall notifications@github.com wrote:
I installed the yap 3.0 beta, and I set up the mysql database, and added it to the working config from 2.* per instructions. I got the following error when logging into the admin console.
Fatal error: Uncaught Error: Class 'Twilio\Http\CurlClient' not found in
/homepages/4/d330097172/htdocs/yap3/vendor/twilio/sdk/Twilio/Rest/Client.php:166 Stack trace: #0 /homepages/4/d330097172/htdocs/yap3/endpoints/twilio-client.php(7): Twilio\Rest\Client->__construct('ACa233020a3c857...', 'b57166706b661be...')
1 /homepages/4/d330097172/htdocs/yap3/endpoints/functions.php(272):
require_once('/homepages/4/d3...') #2 /homepages/4/d330097172/htdocs/yap3/admin/home.php(3): UpgradeAdvisor::getStatus() #3 {main} thrown in /homepages/4/d330097172/htdocs/yap3/vendor/twilio/sdk/Twilio/Rest/Client.php on line 166
I ran the upgrade advisor php but it just is blank with no errors.
I thought you should know.
On Wed, Dec 5, 2018 at 9:31 PM Danny Gershman notifications@github.com wrote:
Basic actions metrics are in master, slated for yap 3.x.
[image: yap_admin] < https://user-images.githubusercontent.com/1850811/49557264-15aa3980-f8d5-11e8-8726-b89ea5f8a641.png
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gutterwall
commented
5 years ago I downloaded the release of 3.0 beta zip and unzipped and uploaded to a new folder.
Then copied my config.php and added the four new mysql values.
On Wed, Dec 26, 2018 at 10:55 PM Danny Gershman notifications@github.com wrote:
Where did you find the installation files?
On Wed, Dec 26, 2018 at 10:54 PM gutterwall notifications@github.com wrote:
I installed the yap 3.0 beta, and I set up the mysql database, and added it to the working config from 2.* per instructions. I got the following error when logging into the admin console.
Fatal error: Uncaught Error: Class 'Twilio\Http\CurlClient' not found in
/homepages/4/d330097172/htdocs/yap3/vendor/twilio/sdk/Twilio/Rest/Client.php:166 Stack trace: #0 /homepages/4/d330097172/htdocs/yap3/endpoints/twilio-client.php(7): Twilio\Rest\Client->__construct('ACa233020a3c857...', 'b57166706b661be...')
1 /homepages/4/d330097172/htdocs/yap3/endpoints/functions.php(272):
require_once('/homepages/4/d3...') #2 /homepages/4/d330097172/htdocs/yap3/admin/home.php(3): UpgradeAdvisor::getStatus() #3 {main} thrown in
/homepages/4/d330097172/htdocs/yap3/vendor/twilio/sdk/Twilio/Rest/Client.php on line 166
I ran the upgrade advisor php but it just is blank with no errors.
I thought you should know.
On Wed, Dec 5, 2018 at 9:31 PM Danny Gershman notifications@github.com wrote:
Basic actions metrics are in master, slated for yap 3.x.
[image: yap_admin] <
https://user-images.githubusercontent.com/1850811/49557264-15aa3980-f8d5-11e8-8726-b89ea5f8a641.png
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dgershman
commented
5 years ago What url?
On Wed, Dec 26, 2018 at 10:57 PM gutterwall notifications@github.com wrote:
I downloaded the release of 3.0 beta zip and unzipped and uploaded to a new folder.
Then copied my config.php and added the four new mysql values.
On Wed, Dec 26, 2018 at 10:55 PM Danny Gershman notifications@github.com wrote:
Where did you find the installation files?
On Wed, Dec 26, 2018 at 10:54 PM gutterwall notifications@github.com wrote:
I installed the yap 3.0 beta, and I set up the mysql database, and added it to the working config from 2.* per instructions. I got the following error when logging into the admin console.
Fatal error: Uncaught Error: Class 'Twilio\Http\CurlClient' not found in
/homepages/4/d330097172/htdocs/yap3/vendor/twilio/sdk/Twilio/Rest/Client.php:166
Stack trace: #0 /homepages/4/d330097172/htdocs/yap3/endpoints/twilio-client.php(7): Twilio\Rest\Client->__construct('ACa233020a3c857...', 'b57166706b661be...')
1 /homepages/4/d330097172/htdocs/yap3/endpoints/functions.php(272):
require_once('/homepages/4/d3...') #2 /homepages/4/d330097172/htdocs/yap3/admin/home.php(3): UpgradeAdvisor::getStatus() #3 {main} thrown in
/homepages/4/d330097172/htdocs/yap3/vendor/twilio/sdk/Twilio/Rest/Client.php
on line 166
I ran the upgrade advisor php but it just is blank with no errors.
I thought you should know.
On Wed, Dec 5, 2018 at 9:31 PM Danny Gershman < notifications@github.com> wrote:
Basic actions metrics are in master, slated for yap 3.x.
[image: yap_admin] <
https://user-images.githubusercontent.com/1850811/49557264-15aa3980-f8d5-11e8-8726-b89ea5f8a641.png
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub < https://github.com/bmlt-enabled/yap/issues/110#issuecomment-444726391 , or mute the thread <
.
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gutterwall
commented
5 years ago On Wed, Dec 26, 2018 at 10:57 PM Danny Gershman notifications@github.com wrote:
What url?
On Wed, Dec 26, 2018 at 10:57 PM gutterwall notifications@github.com wrote:
I downloaded the release of 3.0 beta zip and unzipped and uploaded to a new folder.
Then copied my config.php and added the four new mysql values.
On Wed, Dec 26, 2018 at 10:55 PM Danny Gershman < notifications@github.com> wrote:
Where did you find the installation files?
On Wed, Dec 26, 2018 at 10:54 PM gutterwall notifications@github.com wrote:
I installed the yap 3.0 beta, and I set up the mysql database, and added it to the working config from 2.* per instructions. I got the following error when logging into the admin console.
Fatal error: Uncaught Error: Class 'Twilio\Http\CurlClient' not found in
/homepages/4/d330097172/htdocs/yap3/vendor/twilio/sdk/Twilio/Rest/Client.php:166
Stack trace: #0 /homepages/4/d330097172/htdocs/yap3/endpoints/twilio-client.php(7): Twilio\Rest\Client->__construct('ACa233020a3c857...', 'b57166706b661be...')
1 /homepages/4/d330097172/htdocs/yap3/endpoints/functions.php(272):
require_once('/homepages/4/d3...') #2 /homepages/4/d330097172/htdocs/yap3/admin/home.php(3): UpgradeAdvisor::getStatus() #3 {main} thrown in
/homepages/4/d330097172/htdocs/yap3/vendor/twilio/sdk/Twilio/Rest/Client.php
on line 166
I ran the upgrade advisor php but it just is blank with no errors.
I thought you should know.
On Wed, Dec 5, 2018 at 9:31 PM Danny Gershman < notifications@github.com> wrote:
Basic actions metrics are in master, slated for yap 3.x.
[image: yap_admin] <
https://user-images.githubusercontent.com/1850811/49557264-15aa3980-f8d5-11e8-8726-b89ea5f8a641.png
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub < https://github.com/bmlt-enabled/yap/issues/110#issuecomment-444726391 , or mute the thread <
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pjaudiomv
commented
5 years ago I think he means what url did you get the installation from
pjaudiomv
commented
5 years ago do you have a vendor folder and a .htaccess file in you yap3 folder
gutterwall
commented
5 years ago yes I have those in the folder.
It's the zip file in releases for 3.0.0.1 beta or whatever, from your github under releases...
Did I do it wrong?
On Wed, Dec 26, 2018 at 11:11 PM pjaudiomv notifications@github.com wrote:
do you have a vendor folder and a .htaccess file in you yap3 folder
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pjaudiomv
commented
5 years ago no that should be right, at first glance it seems like its not obeying the htaccess rules.
dgershman
commented
5 years ago According to the error the vendor folder might be missing.
You should be using this zip file.
https://github.com/bmlt-enabled/yap/releases/download/3.0.0-beta1/yap-3.0.0-beta1.zip
On Wed, Dec 26, 2018 at 11:13 PM gutterwall notifications@github.com wrote:
yes I have those in the folder.
It's the zip file in releases for 3.0.0.1 beta or whatever, from your github under releases...
Did I do it wrong?
On Wed, Dec 26, 2018 at 11:11 PM pjaudiomv notifications@github.com wrote:
do you have a vendor folder and a .htaccess file in you yap3 folder
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dgershman
commented
5 years ago Are you running Apache webserver ?
On Wed, Dec 26, 2018 at 11:17 PM Danny Gershman notifications@github.com wrote:
According to the error the vendor folder might be missing.
You should be using this zip file.
https://github.com/bmlt-enabled/yap/releases/download/3.0.0-beta1/yap-3.0.0-beta1.zip
On Wed, Dec 26, 2018 at 11:13 PM gutterwall notifications@github.com wrote:
yes I have those in the folder.
It's the zip file in releases for 3.0.0.1 beta or whatever, from your github under releases...
Did I do it wrong?
On Wed, Dec 26, 2018 at 11:11 PM pjaudiomv notifications@github.com wrote:
do you have a vendor folder and a .htaccess file in you yap3 folder
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gutterwall
commented
5 years ago Yeah that file is what I used. I don't have to put the old release in the folder first, do I? Seems like a lot of files are missing in the root of the new build vs 2.* version.
On Wed, Dec 26, 2018 at 11:17 PM Danny Gershman notifications@github.com wrote:
According to the error the vendor folder might be missing.
You should be using this zip file.
https://github.com/bmlt-enabled/yap/releases/download/3.0.0-beta1/yap-3.0.0-beta1.zip
On Wed, Dec 26, 2018 at 11:13 PM gutterwall notifications@github.com wrote:
yes I have those in the folder.
It's the zip file in releases for 3.0.0.1 beta or whatever, from your github under releases...
Did I do it wrong?
On Wed, Dec 26, 2018 at 11:11 PM pjaudiomv notifications@github.com wrote:
do you have a vendor folder and a .htaccess file in you yap3 folder
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dgershman
commented
5 years ago You do not. A fresh install is the right approach. The folder structure was changed.
On Wed, Dec 26, 2018 at 11:21 PM gutterwall notifications@github.com wrote:
Yeah that file is what I used. I don't have to put the old release in the folder first, do I? Seems like a lot of files are missing in the root of the new build vs 2.* version.
On Wed, Dec 26, 2018 at 11:17 PM Danny Gershman notifications@github.com wrote:
According to the error the vendor folder might be missing.
You should be using this zip file.
https://github.com/bmlt-enabled/yap/releases/download/3.0.0-beta1/yap-3.0.0-beta1.zip
On Wed, Dec 26, 2018 at 11:13 PM gutterwall notifications@github.com wrote:
yes I have those in the folder.
It's the zip file in releases for 3.0.0.1 beta or whatever, from your github under releases...
Did I do it wrong?
On Wed, Dec 26, 2018 at 11:11 PM pjaudiomv notifications@github.com wrote:
do you have a vendor folder and a .htaccess file in you yap3 folder
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dgershman
commented
5 years ago Confirmed that you are running Apache. As @pjaudiomv sugggested it looks like htaccess rules aren't being respected. Specifically the Apache mod_rewrite module is most likely not loaded.
21:45:41 › curl --head https://metrorichna.org/yap3/
HTTP/2 404
content-type: text/html
date: Fri, 28 Dec 2018 02:45:45 GMT
server: ApacheSo how do I fix it? I barely understand what you are saying, as I don't use Apache much in actual. More IIS experience at work...
On Thu, Dec 27, 2018, 9:48 PM Danny Gershman <notifications@github.com wrote:
Confirmed that you are running Apache. As @pjaudiomv https://github.com/pjaudiomv sugggested it looks like htaccess rules aren't being respected. Specifically the Apache mod_rewrite module is most likely not loaded.
21:45:41 › curl --head https://metrorichna.org/yap3/
HTTP/2 404
content-type: text/html
date: Fri, 28 Dec 2018 02:45:45 GMT
server: Apache
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dgershman
commented
5 years ago Do you want to set up a live session to poke around?
On Dec 27, 2018, at 9:55 PM, gutterwall notifications@github.com wrote:
So how do I fix it? I barely understand what you are saying, as I don't use Apache much in actual. More IIS experience at work...
On Thu, Dec 27, 2018, 9:48 PM Danny Gershman <notifications@github.com wrote:
Confirmed that you are running Apache. As @pjaudiomv https://github.com/pjaudiomv sugggested it looks like htaccess rules aren't being respected. Specifically the Apache mod_rewrite module is most likely not loaded.
21:45:41 › curl --head https://metrorichna.org/yap3/
HTTP/2 404
content-type: text/html
date: Fri, 28 Dec 2018 02:45:45 GMT
server: Apache
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/bmlt-enabled/yap/issues/110#issuecomment-450277214, or mute the thread https://github.com/notifications/unsubscribe-auth/AIBEWBbl7p46UMT0aIFh_y0D6BYX8-Qiks5u9YZ3gaJpZM4VaQMs .
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gutterwall
commented
5 years ago I am retiring for the night. How about tomorrow, when is a good time?
On Thu, Dec 27, 2018, 9:55 PM Danny Gershman <notifications@github.com wrote:
Do you want to set up a live session to poke around?
On Dec 27, 2018, at 9:55 PM, gutterwall notifications@github.com wrote:
So how do I fix it? I barely understand what you are saying, as I don't use Apache much in actual. More IIS experience at work...
On Thu, Dec 27, 2018, 9:48 PM Danny Gershman <notifications@github.com wrote:
Confirmed that you are running Apache. As @pjaudiomv https://github.com/pjaudiomv sugggested it looks like htaccess rules aren't being respected. Specifically the Apache mod_rewrite module is most likely not loaded.
21:45:41 › curl --head https://metrorichna.org/yap3/
HTTP/2 404
content-type: text/html
date: Fri, 28 Dec 2018 02:45:45 GMT
server: Apache
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dgershman
commented
5 years ago Not sure I will be available.
On Dec 27, 2018, at 10:09 PM, gutterwall notifications@github.com wrote:
I am retiring for the night. How about tomorrow, when is a good time?
On Thu, Dec 27, 2018, 9:55 PM Danny Gershman <notifications@github.com wrote:
Do you want to set up a live session to poke around?
On Dec 27, 2018, at 9:55 PM, gutterwall notifications@github.com wrote:
So how do I fix it? I barely understand what you are saying, as I don't use Apache much in actual. More IIS experience at work...
On Thu, Dec 27, 2018, 9:48 PM Danny Gershman <notifications@github.com wrote:
Confirmed that you are running Apache. As @pjaudiomv https://github.com/pjaudiomv sugggested it looks like htaccess rules aren't being respected. Specifically the Apache mod_rewrite module is most likely not loaded.
21:45:41 › curl --head https://metrorichna.org/yap3/
HTTP/2 404
content-type: text/html
date: Fri, 28 Dec 2018 02:45:45 GMT
server: Apache
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dgershman
commented
5 years ago Who is your hosting provider?
On Dec 27, 2018, at 10:10 PM, Danny Gershman danny.gershman@gmail.com wrote:
Not sure I will be available.
On Dec 27, 2018, at 10:09 PM, gutterwall <notifications@github.com mailto:notifications@github.com> wrote:
I am retiring for the night. How about tomorrow, when is a good time?
On Thu, Dec 27, 2018, 9:55 PM Danny Gershman <notifications@github.com mailto:notifications@github.com wrote:
Do you want to set up a live session to poke around?
On Dec 27, 2018, at 9:55 PM, gutterwall <notifications@github.com mailto:notifications@github.com> wrote:
So how do I fix it? I barely understand what you are saying, as I don't use Apache much in actual. More IIS experience at work...
On Thu, Dec 27, 2018, 9:48 PM Danny Gershman <notifications@github.com mailto:notifications@github.com wrote:
Confirmed that you are running Apache. As @pjaudiomv <https://github.com/pjaudiomv https://github.com/pjaudiomv> sugggested it looks like htaccess rules aren't being respected. Specifically the Apache mod_rewrite module is most likely not loaded.
21:45:41 › curl --head https://metrorichna.org/yap3/ https://metrorichna.org/yap3/
HTTP/2 404
content-type: text/html
date: Fri, 28 Dec 2018 02:45:45 GMT
server: Apache
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gutterwall
commented
5 years ago 1and1, I checked and mod_rewrite rules are in the other htaccess files for wordpress to work. I tried running the sql in the migrations folder directly against the table I had defined, and I get an error on the timestamp creation in the second sql query. I deleted all tables so it would be clean again (I did get the first table created with the first query). I looked at the htaccess that came in your zip and it looks similar to the one's in my 1&1 click and build wordpress instances.
Is it because I am using the Yap 2.0 configured BMLT database as well? I figured first you run the sql queries to create the new tables before scanning the old BMLT database. The Yap3.0 does display the current volunteers and schedules.
THanks for all your help. I am guessing it's because its and existing system?
Or is there an easy fix?
I got a phpinfo at http://metrorichna.org/test.php if you wanna see that...
On Thu, Dec 27, 2018 at 10:10 PM Danny Gershman notifications@github.com wrote:
Who is your hosting provider?
On Dec 27, 2018, at 10:10 PM, Danny Gershman danny.gershman@gmail.com wrote:
Not sure I will be available.
On Dec 27, 2018, at 10:09 PM, gutterwall <notifications@github.com mailto:notifications@github.com> wrote:
I am retiring for the night. How about tomorrow, when is a good time?
On Thu, Dec 27, 2018, 9:55 PM Danny Gershman <notifications@github.com mailto:notifications@github.com wrote:
Do you want to set up a live session to poke around?
On Dec 27, 2018, at 9:55 PM, gutterwall <notifications@github.com mailto:notifications@github.com> wrote:
So how do I fix it? I barely understand what you are saying, as I don't use Apache much in actual. More IIS experience at work...
On Thu, Dec 27, 2018, 9:48 PM Danny Gershman < notifications@github.com mailto:notifications@github.com wrote:
Confirmed that you are running Apache. As @pjaudiomv <https://github.com/pjaudiomv https://github.com/pjaudiomv> sugggested it looks like htaccess rules aren't being respected. Specifically the Apache mod_rewrite module is most likely not loaded.
21:45:41 › curl --head https://metrorichna.org/yap3/ < https://metrorichna.org/yap3/>
HTTP/2 404
content-type: text/html
date: Fri, 28 Dec 2018 02:45:45 GMT
server: Apache
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dgershman
commented
5 years ago You shouldn’t have to manually run the migrations, if all is working correctly they would get applied naturally when running the upgrade advisor.
You should be using a clean database for Yap and not commingle it with the root server database.
What version of MySQL are you running?
None of this explains why the Htaccess file seems to be ignored.
Danny
On Fri, Dec 28, 2018 at 12:36 PM gutterwall notifications@github.com wrote:
1and1, I checked and mod_rewrite rules are in the other htaccess files for wordpress to work. I tried running the sql in the migrations folder directly against the table I had defined, and I get an error on the timestamp creation in the second sql query. I deleted all tables so it would be clean again (I did get the first table created with the first query). I looked at the htaccess that came in your zip and it looks similar to the one's in my 1&1 click and build wordpress instances.
Is it because I am using the Yap 2.0 configured BMLT database as well? I figured first you run the sql queries to create the new tables before scanning the old BMLT database. The Yap3.0 does display the current volunteers and schedules.
THanks for all your help. I am guessing it's because its and existing system?
Or is there an easy fix?
I got a phpinfo at http://metrorichna.org/test.php if you wanna see that...
On Thu, Dec 27, 2018 at 10:10 PM Danny Gershman notifications@github.com wrote:
Who is your hosting provider?
On Dec 27, 2018, at 10:10 PM, Danny Gershman <danny.gershman@gmail.com
wrote:
Not sure I will be available.
On Dec 27, 2018, at 10:09 PM, gutterwall <notifications@github.com mailto:notifications@github.com> wrote:
I am retiring for the night. How about tomorrow, when is a good time?
On Thu, Dec 27, 2018, 9:55 PM Danny Gershman < notifications@github.com mailto:notifications@github.com wrote:
Do you want to set up a live session to poke around?
On Dec 27, 2018, at 9:55 PM, gutterwall <notifications@github.com mailto:notifications@github.com> wrote:
So how do I fix it? I barely understand what you are saying, as I don't use Apache much in actual. More IIS experience at work...
On Thu, Dec 27, 2018, 9:48 PM Danny Gershman < notifications@github.com mailto:notifications@github.com wrote:
Confirmed that you are running Apache. As @pjaudiomv <https://github.com/pjaudiomv https://github.com/pjaudiomv> sugggested it looks like htaccess rules aren't being respected. Specifically the Apache mod_rewrite module is most likely not loaded.
21:45:41 › curl --head https://metrorichna.org/yap3/ < https://metrorichna.org/yap3/>
HTTP/2 404
content-type: text/html
date: Fri, 28 Dec 2018 02:45:45 GMT
server: Apache
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub < https://github.com/bmlt-enabled/yap/issues/110#issuecomment-450277214 < https://github.com/bmlt-enabled/yap/issues/110#issuecomment-450277214> , or mute the thread <
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gutterwall
commented
5 years ago mysql 5.5
It's not co-mingling the data, I did set up a new database per instructions.
I just noticed that you store the volunteers and stuff in the BMLT database, right?
On Fri, Dec 28, 2018 at 12:40 PM Danny Gershman notifications@github.com wrote:
You shouldn’t have to manually run the migrations, if all is working correctly they would get applied naturally when running the upgrade advisor.
You should be using a clean database for Yap and not commingle it with the root server database.
What version of MySQL are you running?
None of this explains why the Htaccess file seems to be ignored.
Danny
On Fri, Dec 28, 2018 at 12:36 PM gutterwall notifications@github.com wrote:
1and1, I checked and mod_rewrite rules are in the other htaccess files for wordpress to work. I tried running the sql in the migrations folder directly against the table I had defined, and I get an error on the timestamp creation in the second sql query. I deleted all tables so it would be clean again (I did get the first table created with the first query). I looked at the htaccess that came in your zip and it looks similar to the one's in my 1&1 click and build wordpress instances.
Is it because I am using the Yap 2.0 configured BMLT database as well? I figured first you run the sql queries to create the new tables before scanning the old BMLT database. The Yap3.0 does display the current volunteers and schedules.
THanks for all your help. I am guessing it's because its and existing system?
Or is there an easy fix?
I got a phpinfo at http://metrorichna.org/test.php if you wanna see that...
On Thu, Dec 27, 2018 at 10:10 PM Danny Gershman < notifications@github.com> wrote:
Who is your hosting provider?
On Dec 27, 2018, at 10:10 PM, Danny Gershman < danny.gershman@gmail.com
wrote:
Not sure I will be available.
On Dec 27, 2018, at 10:09 PM, gutterwall <notifications@github.com mailto:notifications@github.com> wrote:
I am retiring for the night. How about tomorrow, when is a good time?
On Thu, Dec 27, 2018, 9:55 PM Danny Gershman < notifications@github.com mailto:notifications@github.com wrote:
Do you want to set up a live session to poke around?
On Dec 27, 2018, at 9:55 PM, gutterwall < notifications@github.com mailto:notifications@github.com> wrote:
So how do I fix it? I barely understand what you are saying, as I don't use Apache much in actual. More IIS experience at work...
On Thu, Dec 27, 2018, 9:48 PM Danny Gershman < notifications@github.com mailto:notifications@github.com wrote:
Confirmed that you are running Apache. As @pjaudiomv <https://github.com/pjaudiomv https://github.com/pjaudiomv> sugggested it looks like htaccess rules aren't being respected. Specifically the Apache mod_rewrite module is most likely not loaded.
21:45:41 › curl --head https://metrorichna.org/yap3/ < https://metrorichna.org/yap3/>
HTTP/2 404
content-type: text/html
date: Fri, 28 Dec 2018 02:45:45 GMT
server: Apache
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub < https://github.com/bmlt-enabled/yap/issues/110#issuecomment-450277214 < https://github.com/bmlt-enabled/yap/issues/110#issuecomment-450277214> , or mute the thread <
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dgershman
commented
5 years ago Volunteers and configuration are stored in the BMLT database.
I think sorting out the Htaccess issue is something a little more concerning right now. Bypassing the normal upgrade function isnt going to get you far.
On Fri, Dec 28, 2018 at 12:44 PM gutterwall notifications@github.com wrote:
mysql 5.5
It's not co-mingling the data, I did set up a new database per instructions.
I just noticed that you store the volunteers and stuff in the BMLT database, right?
On Fri, Dec 28, 2018 at 12:40 PM Danny Gershman notifications@github.com wrote:
You shouldn’t have to manually run the migrations, if all is working correctly they would get applied naturally when running the upgrade advisor.
You should be using a clean database for Yap and not commingle it with the root server database.
What version of MySQL are you running?
None of this explains why the Htaccess file seems to be ignored.
Danny
On Fri, Dec 28, 2018 at 12:36 PM gutterwall notifications@github.com wrote:
1and1, I checked and mod_rewrite rules are in the other htaccess files for wordpress to work. I tried running the sql in the migrations folder directly against the table I had defined, and I get an error on the timestamp creation in the second sql query. I deleted all tables so it would be clean again (I did get the first table created with the first query). I looked at the htaccess that came in your zip and it looks similar to the one's in my 1&1 click and build wordpress instances.
Is it because I am using the Yap 2.0 configured BMLT database as well? I figured first you run the sql queries to create the new tables before scanning the old BMLT database. The Yap3.0 does display the current volunteers and schedules.
THanks for all your help. I am guessing it's because its and existing system?
Or is there an easy fix?
I got a phpinfo at http://metrorichna.org/test.php if you wanna see that...
On Thu, Dec 27, 2018 at 10:10 PM Danny Gershman < notifications@github.com> wrote:
Who is your hosting provider?
On Dec 27, 2018, at 10:10 PM, Danny Gershman < danny.gershman@gmail.com
wrote:
Not sure I will be available.
On Dec 27, 2018, at 10:09 PM, gutterwall < notifications@github.com mailto:notifications@github.com> wrote:
I am retiring for the night. How about tomorrow, when is a good time?
On Thu, Dec 27, 2018, 9:55 PM Danny Gershman < notifications@github.com mailto:notifications@github.com wrote:
Do you want to set up a live session to poke around?
On Dec 27, 2018, at 9:55 PM, gutterwall < notifications@github.com mailto:notifications@github.com> wrote:
So how do I fix it? I barely understand what you are saying, as I don't use Apache much in actual. More IIS experience at work...
On Thu, Dec 27, 2018, 9:48 PM Danny Gershman < notifications@github.com mailto:notifications@github.com wrote:
Confirmed that you are running Apache. As @pjaudiomv <https://github.com/pjaudiomv <https://github.com/pjaudiomv
sugggested it looks like htaccess rules
aren't being respected. Specifically the Apache mod_rewrite module is most likely not loaded.
21:45:41 › curl --head https://metrorichna.org/yap3/ < https://metrorichna.org/yap3/>
HTTP/2 404
content-type: text/html
date: Fri, 28 Dec 2018 02:45:45 GMT
server: Apache
— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <
https://github.com/bmlt-enabled/yap/issues/110#issuecomment-450277214 <
https://github.com/bmlt-enabled/yap/issues/110#issuecomment-450277214>
,
or mute the thread <
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or mute the thread <
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dgershman
commented
5 years ago Have you found anything? Have you tried the latest beta?
gutterwall
commented
5 years ago I am still getting the same error with latest version...
On Sun, Mar 10, 2019, 11:31 PM Danny Gershman notifications@github.com wrote:
Closed #110 https://github.com/bmlt-enabled/yap/issues/110.
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dgershman
commented
5 years ago Are you downloading a zip file from the master branch? Are you doing a git clone? Or are you using the release zip?
On Mon, Mar 11, 2019 at 5:40 AM gutterwall notifications@github.com wrote:
I am still getting the same error with latest version...
On Sun, Mar 10, 2019, 11:31 PM Danny Gershman notifications@github.com wrote:
Closed #110 https://github.com/bmlt-enabled/yap/issues/110.
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dgershman
commented
5 years ago Would like to figure out what’s going on here before we release Yap3. Can we set up a time where I can see what’s going on?
On Mon, Mar 11, 2019 at 7:08 AM Danny Gershman notifications@github.com wrote:
Are you downloading a zip file from the master branch? Are you doing a git clone? Or are you using the release zip?
On Mon, Mar 11, 2019 at 5:40 AM gutterwall notifications@github.com wrote:
I am still getting the same error with latest version...
On Sun, Mar 10, 2019, 11:31 PM Danny Gershman notifications@github.com wrote:
Closed #110 https://github.com/bmlt-enabled/yap/issues/110.
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gutterwall
commented
5 years ago I tried the lastest master, the 3x branch, etc
Maybe it's old data from Yap 1.x? I don't know, do you want creds to test it yourself?
On Mon, Mar 11, 2019, 7:08 AM Danny Gershman notifications@github.com wrote:
Are you downloading a zip file from the master branch? Are you doing a git clone? Or are you using the release zip?
On Mon, Mar 11, 2019 at 5:40 AM gutterwall notifications@github.com wrote:
I am still getting the same error with latest version...
On Sun, Mar 10, 2019, 11:31 PM Danny Gershman notifications@github.com wrote:
Closed #110 https://github.com/bmlt-enabled/yap/issues/110.
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dgershman
commented
5 years ago yeah sure, that would be great if you are willing.
californiasteve
commented
5 years ago I get this in my reports view Danny. I have multiple numbers with multiple service bodies going to one account.
dgershman
commented
5 years ago The report is aggregated across the entire instance. For meeting list lookups and just for today playbacks there is no way to know the service body.
If you'd like to see counts of helpline calls (by service body) please file an enhancement ticket.
californiasteve
commented
5 years ago Got it, thanks.
It would be really helpful to have simplified reporting in YAP, so we could pull reports per month of how many people called in, how many went to automated help, JFT, or tried to get a volunteer, and the number of those that were successful, and how long they talked.
Also, how many minutes total a month, and the ability to compare months or something in nice line charts suitable for use with the usual web analytics as part of our usual PR reporting.
I ask the world, but simple stats should be trivial to record, right?