I was looking for the instructions to configure Twilio to only do meeting searches and it took me a few minutes to find the instructions under Skipping Helpline Call Routing (https://yap.bmlt.app/helpline/skipping-helpline-call-routing). I was thinking maybe this documentation would be better in a different section because it's really not about Helpline/Volunteer Routing. Maybe it's better under the General section, or the Meeting Search section, or the Miscellaneous section. LOL. Just a thought.
Maybe it could be a 7.a. under Setup in General? Or just a quick note in step 7 in Setup that links to wherever else in the documentation it lives.
I was looking for the instructions to configure Twilio to only do meeting searches and it took me a few minutes to find the instructions under Skipping Helpline Call Routing (https://yap.bmlt.app/helpline/skipping-helpline-call-routing). I was thinking maybe this documentation would be better in a different section because it's really not about Helpline/Volunteer Routing. Maybe it's better under the General section, or the Meeting Search section, or the Miscellaneous section. LOL. Just a thought.
Maybe it could be a 7.a. under Setup in General? Or just a quick note in step 7 in Setup that links to wherever else in the documentation it lives.